TicketPeak
About TicketPeak
TicketPeak Pricing
Priced at .75 (USD) per ticket plus 1.5% of the total ticket price. Discounts are available for non-profit organizations.
Starting price:
$0.75 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for TicketPeak
1 - 5 of 41 Reviews
Lesa
Verified reviewer
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
TicketPeak offers a valuable service for our theatre.
We've used them for over nine years and have been very pleased!
PROSWe have used TicketPeak as our ticketing vendor for over nine years. As we've grown, they have grown with us. When we have a new need, they either show us how to use their system in a new way, or will accommodate their system to meet our needs. The product is very functional and their support is exceptional! Highly recommend them!
CONSAny cons I might have had were either something I didn't know how to do, or were addressed with their tech department and fixed to accommodate my needs.
Reason for choosing TicketPeak
Best price for the service we needed at the time and ease of implementation.
Vendor Response
Hi Lesa, thank you for the kind words and positive feedback. We truly value clients like The ACT and strive to provide the best service and support.
Replied April 2021
Jennifer
Performing Arts, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great Customer Service
Excellent!
PROS[SENSITIVE CONTENT HIDDEN] is great! Customer service is always available when I need to launch a show.
CONSWe are limited with some covid necessities, but if it weren't for that, it's very user friendly.
Reasons for switching to TicketPeak
A client recommended and we are glad they did!
Vendor Response
Thank you very much Jennifer for taking the time to review TicketPeak. The TicketPeak Team.
Replied April 2021
Dan
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
TicketPeak has been a great fit for our organization. So easy to learn, and service is wonderful.
Though perhaps not the most feature-rich option, TicketPeak is so easy to use that our all-volunteer box office staff can learn to use it in no time. And the rates are low so we don't have to worry so much about the bottom line.
CONSThere are enough options and enough reports to handle our basic operations, but a large organization may need something more robust.
Vendor Response
Hi Dan, Thank you for reviewing TicketPeak we appreciate your feedback and are continuously making improvements!
Replied July 2017
Melanie
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Excellent, Full Circle System to handle all our needs as an Educational Theater Organization.
They are an excellent company who is easy to work with. Highly recommend!
PROSCustomer service is SO RESPONSIVE. They listen, hear our needs, and then update the software so efficiently to meet their customer's needs.
CONSAs they were initially built as a ticketing/event management system, they are working to evolve their class registration/management tools.
Vendor Response
Hi Melanie, thank you for the kind words and positive feedback. We truly value clients like BAM and strive to provide the best service and support. The TicketPeak Team.
Replied January 2024
Robin
Education Management, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
TicketPeak - Great Ticket Platform
We previously sold tickets in person and over the phone. TicketPeak has streamlined this process so much and freed up precious time. The customer service is great! Whenever I have a question, or something I am trying to figure out, I can simply contact your customer support. [SENSITIVE CONTENT HIDDEN] is amazing and always cheerfully answers any of my questions, or fixes any of my problems. Overall this was a wonderful addition to our school events.
PROSOur school uses this software for the sale of several types of events, from general admission to drama/musical assigned seating. This software makes it very easy for our customers to purchase tickets. We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales. You can easily export information for easy use.
CONSThere are several areas to add information. When added the information goes to different locations. From what customers see on the order site, to what is seen on the order confirmation page, to what is printed on the tickets. It is a bit tricky to know what goes where. It can be a bit of trial and error to get it all set up the way we want it. We use this for multiple events, but it is not something we use every week, so it can sometimes take a bit to get it set up the way we want it. With that said, it is still worth the set up struggles, as the rest works seamlessly.
Reason for choosing TicketPeak
TicketPeak seemed to be the simplest software to use as well as the most cost effective.
Vendor Response
Hi Robin, thank you so much for the review, we value your feedback and would like to hear more about any struggles you had navigating the system so we can make it easier for you and provide the necessary support. Please contact us at your convenience. The TicketPeak Team.
Replied April 2021