Total Party Planner
About Total Party Planner
Total Party Planner Pricing
After a one-time activation fee of $499: Monthly: $125 Annual: $1250 Additional users can be added for $30 each per month
Starting price:
$65.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Total Party Planner
1 - 5 of 153 Reviews
Alex
Verified reviewer
Events Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
One of the few things that actually gets you more time to run your business!
It has allowed us to move into the cloud and keep all of our information in a reliable and easily interfaced system.
PROSThis allows any hospitality professional or small business to present itself professionally and efficiently! It brings together all the different parts of our business under one software platform so we can easily communicate and excel. It is a lifesaver for our hectic industry and we cannot recommend it enough! On top of everything else, the customer service from TPP is rapid and helpful.
CONSThe UI and UX could be a little bit improved. We are used to seeing all the web software interfaces being very streamlined and modern nowadays. As amazing as TPP is, the interface feels a bit clunky and outdated.
Rick
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Total Party Planner is the best way to run your catering business
By using TPP for the past many years we have been able to take the standardization of our operation to levels that were difficult to attain with our previous system. TPP is able to offer all of the pertinent information about each event in one location. Our teams have access to everything they need to execute the event to our exacting standards.
PROSThe pros of this application are truly too many to list. One of the best things about TPP (Total Party Planner) is all of our proprietary information is stored in one central location for our teams to access. From customer records to recipes TPP is able to help our team perform at optimal efficiencies.
CONSThe only downside to TPP is the initial learning curve can be steep. That being said if time is taken at the initial setup and done correctly the reward/payoff of efficiency in your operation will be quickly realized. There are sooo many facets to the application that it can seem overwhelming at first. As you learn the ins and outs you quickly become comfortable and it soon becomes second nature. After using the app for over 5 years I am still learning new capabilities of TPP that I never knew existed.
Reason for choosing Total Party Planner
Hands down the customer support at TPP is incredible! The support team is so easy to reach and is always there to answer your questions. Another reason is the development team at TPP is always working to improve the app. Many times the app will push out updates and changes we never knew we needed. The improvements they have made over the past few years have made TPP a true leader in the field of catering operation applications.
Karen
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed January 2018
Used for three years and it was great but the new view they have rolled out is full of flaws!!!
It was a great product that served our company for several years. It allowed our business to grow and service a retail store front, a catering and bakery business in a new expanded facility. Currently we are spending more time trying to fix problems with the software than we are spending with clients. It is costing us money in labor, time off task, plus the added expense of redoing the event over and over to get it correct.
PROSIt was easy to use, make changes on and produce a quality product. We were not having any issues so why they made big, big changes I do not understand. For a while we could continue to use the original system but then over night the old system would not work to process payments, create menus, etc. No new manual was created and you must tech support every time you create something new. For the money we pay we should have a quality product again.
CONSChanges were made without preparation to train the users on the new product and the product was not field tested and fixed before the release.
Jennifer
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Total Party Planner Fan!
They actually listen to their clients and work on supplying them the most efficient ways of utilizing their system. Overall; I have had more "wow" moments from the type of service they have provided. From the friendly way they respond to phone calls to the "all-hands" approach to trying to help you solve an issue...even if it has nothing to do with their software. THAT is EXCELLENT CUSTOMER SERVICE!!!
PROSIt's ease of use. I dictate what I need where as opposed to being forced to comply with a strict or rigid set of parameters. It is fluid, user friendly and can be applied for almost anything we plan. It really expedites the speed at which I can send proposals. It is also easy for a client to read. There isn't a bunch of unnecessary information on the agreement that a client receives so it appears simple, straightforward and more importantly; easy to sign off on!!
CONSEach year; the software gets better and better. If there were features that I wish it had; it now has them. The biggest need had been the ability to have the system send me reminders and this was added a few years ago.
Reason for choosing Total Party Planner
We actually looked at changing a few years ago...for a newer shinier product and even went through the process of converting leads, etc. I was so comfortable with TPP that even the process of migrating was unusually stressful and seemed more difficult than it should be, that I stopped mid way and decided to stay with TPP and I'm so happy I did. You won't find better customer service anywhere!!!! These days that is a HUGE benefit and priceless!!
Laura
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The Best Catering Software
We love that we can create a detailed proposal in TPP, that becomes a working event plan, and that we can have one version for the client with pricing and client appropriate notes and an internal version without pricing and kitchen/internal specific notes. We also love that we can send our contracts for esignatures and integrate with a payment system (including ACH which we offer at no charge or credit cards with a fee)
CONSI wish that TPP had better interfaces with the major food suppliers so that we could import our pricing and it would covert to the correct units for costing recipes. I know there are some third party options for this but they haven't been good matches for us.
Reason for choosing Total Party Planner
Much easier to use.
Vendor Response
Hi Laura! Thank you so much for your review and feedback of Total Party Planner Catering Software! We appreciate you so much!
Replied November 2023