All HVACBizPro Reviews

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Jamey

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great conversation starter

Great

PROS

Options options simplicity cost Ease use

CONS

HVAC only.

Reason for choosing HVACBizPro

Simplicity cost

Reasons for switching to HVACBizPro

Lack of support

Bryan

Mechanical or Industrial Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

5 Thumbs UP

The template option if you take the time to do so - especially for some estimators that may not be consistent with multiple option or high end equipment- this is sort of a fail safe that can be automated. Without a doubt your sales will go up if utilized properly. We have since bought into another HVAC based software that has a customization selling tool similar to HVAC biz pro however we opted out of that due to HVAC biz pro being superior to what they had to offer and was even part of the package.

PROS

Customize-able and personally love the automated product links for customer review. Customer service was always prompt-

CONS

Occasional but not often communication issues - ( Rare ) Out of probably 5 years of use at minimum- the only issue that comes to mind was a legal disclaimer was not being emailed to customer- during a glitch for a day or two in there system - and luck would have it that it became an issue although was resolved- we still utilize this due to customer service as well as the detail in which the program works - and ease of use for us and homeowners.

Reason for choosing HVACBizPro

I think it was originally co-op based but not 100% sure - it was pitched to us - we tried it and love it.

Mark

Mechanical or Industrial Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2020

Koch Proposals

like most software when it works it great but we could never print with the software it had half of the proposal on one page and the other half on another.

PROS

presents a professional proposal fast and accurate for the homeowner

CONS

the printing of the disposal never worked correctly. customer support said it was in my set-up and was on my end. i could never figure it out.

Reason for choosing HVACBizPro

with my marketing funds at my distributor it doesnt cost me anything as a dealer.

Reasons for switching to HVACBizPro

Adtek doesnt have equipment photos, its more generic, it is for a desk top computer

Steve

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

HVACBizPro Review

Our experience has been very good in all facets of use of the program. We have also had the opportunity to make recommendations to improve the program for our and everyone's general benefit. Most software companies generally have a blind ear to suggestive matter.

PROS

This software give a much more professional appearance than anything else out there that I have seen. I t encompasses the necessary "legalese" in the proposal, without making it look like a predatory lawsuit device. The team at Enterprise Selling solutions has also been very helpful in setting up my site to my preferences, rather than a "this is what you get" approach.

CONS

The program does have one glitch that can be aggravating at times. If you do not save your work before a period of pausing for 5 to 10 minutes, you may have to log back in, losing that previous entry material. It is a very small annoyance, but does cause an audible "ARGGHHHHH" on occasion.

Reason for choosing HVACBizPro

HVACBizPro was more tailorable to my needs and created a better visual product.

Bill

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Sales software

PROS

The software is designed to make it much easier to present accurate and professional proposals quickly, and that is exactly what it does. Since using it, it is amazing the ease of use, how it has increased our closing ratio and we are now selling more add-ons, but most important, realizing how much we were selling systems under true margin. I hated doing estimates before because they took so long but not anymore. In addition, the training and support have been excellent. There is no doubt, the benefits far exceed the cost.

CONS

We subscribed to this software way before we started using it. It takes a little bit of time, patience and effort to get started which I often lack but now looking back, we were foolish to wait so long.

Reason for choosing HVACBizPro

After going through presentations on both, we decided ESS was best for us because we offer different brands which ESS is more responsive to, and cost was a factor in favor of ESS

J E

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Successful and beyond Satisfied

During the set up and rollout they were 100% helpful and knowledgeable via phone, text, email, including onscreen tutorial. Do your homework researching this company and program and I believe you will find there are the best choice for small to midsize companies that are growing. (You should be prepared for 40-150% growth the first 2 years) I say this because if you are not prepared you will be overwhelmed and not glean the full potential. Also a 3 to 4 mo. introduction and understanding of the product before rollout is a very legit estimate.

PROS

The honesty of Dewayne and everyone envolved in the set up and operation of the program. It wasn't just a sale it was an honest open approach of the capability of the program very clear direction on time needed to understand and introduce the program into my company.

CONS

when developing the program within my company using the dispatch it sends out an email instantly to the customer. With a small 1 or 2 tech company schedulign adjustment is crutial and beaing able to turn this feature off while getting set up or putting together a tennative schedule would be nice.

Reason for choosing HVACBizPro

cost and the ability to match the program to my company service titan is for 25 techs or more.

Daren

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Take your company to the next level

Excellent experience. I love the software/program

PROS

The software allows us to convey a ton of information to our customers in an easy to read format.

CONS

Some glitches in the software that cause a proposal to lose information while the advisor is creating the proposal.

Vendor Response

Thank you Daren for the positive feedback. We believe the "glitch" you are referring to has been resolved and you should be good-to-go now. If you still experience issues please reach out to the team and we can further diagnose the issues.

Replied December 2021

Peter

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

GREAT PRODUCT

I have used this software now for more then 11-Years and absolutely love it. Make quoting so much faster, consistent, and when a new hire comes on board much easier for them to learn how we quote

PROS

I am amazed at the time savings this software has. I use to do all my quotes in Microsoft Word then convert them to Adobe PDF to provide the client. This process use to take me a minimum of an hour for each quote. HVACbizPro does the same in about 5-minutes which frees me up to see more clients and sell more jobs.

CONS

Not always adaptive to add-ons or changes on the fly. You can make changes but takes a little longer then you want to spend when in front of a client

Reason for choosing HVACBizPro

SUPPORT - SUPPORT - SUPPORT & ease of use The back office support with this product is amazing. If I have questions, concerns of need something changed or altered they are right there to accommodate all of our alterations every time. SUPERIOR PRODUCT

Aaron

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Mobile freedom!

When we switched to HVACBizPro, we were able to retire our laptop/printer combo that we carried in duffle bags and set up in the customers dining room. We are now able to review the proposal immediately with the customer, make any modifications necessary, review again then execute the contract or email the proposal. Previously I might go through versions printed on expensive letterhead. We are saving time, money, and not lugging around heavy equipment. It improves the experience for us and our customers 100%.

PROS

Completely mobile and paperless. Only need to carry an iPad and clipboard for notes (clipboard could also be eliminated but I’m old school)

CONS

Very seldom but occasionally there have been interruptions in internet service from the server. Usually resolved very quickly. Also, cannot use when cellular service is unavailable, but can be resolved by tapping into homeowners wifi or can email proposal from off-site.

Reasons for switching to HVACBizPro

Switched to go paperless

Aaron

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

5 years - 8 million in sales

Selling nearly $2M per year in HVAC equipment through in-home sales process. I have not seen a better product available. Our process prior to 2015 is simply antiquated (laptops/portable printers).

PROS

Easy to use product offers a great presentation format and has really streamlined our sales process. Allows me to walk in to a customers home with only a clipboard and iPad and effectively manage the sales process. Back-end features also offer great tools for following up, tracking leads/sales, etc. Great product

CONS

There was an adjustment period getting used to how the software is formatted. There are occasional hiccups with the servers that slow user speed or limit accessibility but they are typically quickly resolved.

Reason for choosing HVACBizPro

Recommended by our preferred vendor (Carrier Enterprises) and cost-shared.

Reasons for switching to HVACBizPro

We moved to this product to get away from carrying laptops and printers.

Tracy

Building Materials, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

You’ll like this software... a lot!!

Impressive hands down & all the way around! The HVACbizPro team welcomed us with open arms into the 21st century. We went from old school paper tickets to completely computerizing our Heating & Cooling business. Best decision we ever made. Best company we could’ve chosen to guide us ~ HVACbizPro!

PROS

HVACbizPro enables our company to look sleeker, run smoother & make a priceless 1st impression over our competitors!

CONS

Any issues we want to tweak, are brought up to the team and many have already been implemented.

Reason for choosing HVACBizPro

HVACbizPro seemed more personal in their approach as to what they could do for our business. It felt like we’d be working with them vs. just buying a product from them. And I was right. I consider HVACbizPro an extension of our business. My only regret, is that we didn’t find them sooner!

stan

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

HVAC Proposal Building

I use the program to create all of my HVAC customer proposal.

PROS

Like like the ease of use and the order of building the proposal. I like having the ability to offer up to 4 options. Like everything thing about it. I feel the program is simple to use and saves a tons of time creating a proposal versus doing in Word or Excel.

CONS

I've never used the "Parts Details" sections. It be nice if the headers in each section stayed fixed as you scrolled through that section.

Reason for choosing HVACBizPro

We didn't it was part of Peirce Phelps program package.

Chris

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great In Home Software

They are always trying to improve their product and when we call for support they always respond quickly.

PROS

We like the visual for the customer to see the options and how you can attach videos and picture to the upgrade items. This helps the customer learn more about the product while we are there or watch from the email that is sent.

CONS

Once you get past the setup which will take some time it runs pretty smoothly. But all software take time to setup so they can run the way you need them to run for your business.

Sean

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

In home Sales tool for HVAC

Tracking margins, equipment quality levels, closing percentages, and open leads has helped us control the sales department and become much more profitable.

PROS

The use of templates to streamline the sales process. Allows for up front proposals in the field. On the back end, it breaks down all aspects, equipment, margin, labor etc. Makes tracking much easier!

CONS

Would love to be able to search customers by phone number but I have found very few issues with this program over the last 6 years of use!

clay

Building Materials, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Review

Great software we love it.

PROS

Great software to use to do a professional quote to client. It also let's you understand how to quote job the proper way with cost of goods, using a divisor method to quote and you understand what all goes into to the job.

CONS

In the services of system where you put in what you are doing on job to be more eye catching to the client. Maybe some form of check boxes.

Kevin

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Highly recommend

PROS

I have had the opportunity to use BizPro with several different companies. It works extremely well on the residential side and I now use it on the commercial side. Everyone at BizPro has been extremely helpful as we worked through the BETA version and I now use it exclusively for all of our commercial proposals.

CONS

There were some delay issues but it looks like they've been resolved.

Abbey

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Good System

The support staff is very responsive and very reasonable.

PROS

Once it is set up it is user friendly and saves lots of time.

CONS

The appearance of the Proposals needed tweaking but we got it fixed.

Reason for choosing HVACBizPro

For all reasons listed above, seemed to fit our needs the best at a reasonable price.

Reasons for switching to HVACBizPro

Capacity to add pictures, better details and support our level and quality of proposals. As well as having a pleasing aesthetic to the customers, and making it easy for them to read and accept on the spot.

Justin

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Best way to quote jobs and give options

It’s been a game changer, increased high efficiency sales

PROS

Ease of use, quick accurate way to size, quote and track my sales info

CONS

Can’t use on mobile , which isn’t areal issue because we use tablets

Vendor Response

Thank you Justin. We appreciate the feedback. There are discussions about having a non-wifi product that can be used like a resident app to your device. Stay tuned for more information.

Replied December 2021

Mark

Oil & Energy, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Biz Pro review

Biz Pro helps us keep all comfort supervisors all on the same page as far as pricing a job.

PROS

I like the detail in the set up. It helps to be sure everything is included in our proposals.

CONS

It is somewhat confusing to the homeowner when it comes in the printed or emailed form. It "looks" like a a a lot of "fine print" to them

Sean

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

A must use product for sales

This program has helped us track and identify our sales metrics and allowed us to fine tune our sales and marketing process, resulting in increased close rate and increased profits.

PROS

The way it revolutionized our sales process and organically raised our margins by over 20%

CONS

Nothing, any problems we have experienced have been handled by the quickly and professionally.

Frank

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

HVAC BizPro is great

This product is great and helps sell higher tier equipment and makes putting a proposal together very easy and quick.

PROS

This program lets me quote four different HVAC levels on the same proposal. Built in pricing and product descriptions. Built in equipment image.

CONS

Not sure there are any cons with this product.

Jim

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

BizPro is a great tool for my business

Closing more high end sales because of the 4 options

PROS

Ease of use and the 4 options .Met [SENSITIVE CONTENT HIDDEN] at a dealer meeting and the passion he has for his business is one of the things that made me get it !

CONS

Don't have any cons you just login and get started .

Todd

Oil & Energy, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Very Powerful Tool

Quick and accurate quotes, good support and friendly staff when support is needed. We have been using system for several years and are very satisfied with the results.

PROS

On-site quoting and accurate quoting. Helped increase margins and increase sales.

CONS

Flexibility when adding equipment and manufactures (Limited), but not a show stopper.

Al

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Hvac Biz Pro

The staff has worked with me on several occasions.

PROS

I was on vacation and was able to close a proposal that I have been working on.

CONS

Would like to have survey question built in to it. I have heard this is a feature that is in the works.

Kenneth

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Thanks HVACBizPro!

My overall experience with HVACBizPro on a scale from 1 to 10 is a 10.

PROS

Customer service with this software is second to none! Their response time during normal working hours and even after hours is very impressive!

CONS

I don't have any complaints with this software.

Showing 1 - 25 of 159 Reviews