Innovating my management process through IM3 shoot.

Once the orders come into iM3 from different marketplaces, I can then have my warehouse and distribution team start to fulfill these customer demands and requirements in order to pick, pack and ship.

Inventory control is much better than we have ever experienced before.

The inventory processes require more time however the accuracy is much better. What I love about the iM3 team is they listen to our needs such that the software continues to be improved and enhanced.

When I compare it to other SCM platforms I’ve used I do find it smoother. The customer service quality and response speed have been great as well.

With this system part tracking and labor tracking is a huge plus. The overall ease of use is the by far the best part.

Cloud based and mobile integration. We are able to access this program from anywhere which affords us a lot of flexibility.

Inventory management section if used correctly will help you.

Being a cloud based solution makes it simple to access on any device with internet. Great customer service and support team.

Also the customer service. The team at iM3 is very responsive and takes care of issues immediately to get our teams the solutions they need.

Very easy to use system with rich functionality and outstanding customer support.

I like being able to add employees to different jobs, as well as add tasks to different jobs. Also there is the ability to delete invoices fast if there is an error.

Good communication from development related to upcoming features.

The SRTs needs to be updated. The inconsistency of being able to  use all of the features hurts the software.

The system seems to freeze often, gives errors and takes a while to approve things.

The organization of the software is exceptional, the system is very easy to use and learn most importantly, all of the modules connect with one another.

It allowed us to keep better track of parts we owed to our other locations (service trucks), customers (back ordered parts), parts specifically for jobs or over the counter parts sales.

Integration with our IT department has been easy and the features are user-friendly, but at the same time advanced for record keeping and spending tracking.

The system provides an easy way to keep track of our inventory. Able to transfer inventory from the main warehouse over to our service trucks which is nice.

Great customer support, seamless implementation.

All goals have been met through IM3 SCM implementation. My team is thrilled to be utilizing the system for managing our day-to-day inventory and order fulfillment.

It can be difficult to get implemented to a group of users from older software.

Overall, its way better than what we were using. Using parts on the road now doesn't have a huge delay with getting parts back on the truck.

A far superior product than the system we had been using.

Very pleased with IM3 overall, Great product and excellent customer service to help us through any problems and customize features for our company.

There is also the issue if a model year is added than the equipment code is not added. The overall speed of the application can be delayed at times.

We began transitioning from older software about a year ago,  we forget how far we have come.

In the beginning the weak link in the program was the report generation. By working with IM3 customized reports are being developed as our needs change.

Great advantages of the system include scheduling coordination and it serves as a repository for project deliverables.

Big Wave offers customizable, user friendly and intuitive software with first class support.

Very user friendly program. The customizations available are the major strength of this program.

Do not know software enough to see a negative.

Overall it is pretty easy and BigWave is always very good at adapting to their customers needs. It is a great way to communicate within your team regarding various projects and work orders.

A friendly piece of software that inspired confidence in the time table.

Product is hard to use for other types of projects.

The global calendar for scheduling considerations, the ability to upload and share documents, ability to track site status for projects.

Love the alerts, status, import/export features, etc. Very ease to use for ourselves, customer and partners.

I am a Deployment Pricing Manager that solutions projects that are typically managed with the use of BigWave.

The Support staff is excellent to work with always willing to go the extra mile to fix any issues that may arise. BigWave is one of the best vendors I have had the pleasure of working with.

They have features that effectively manage our deployment installers and our deployment projects. It manages multiple projects simultaneously allowing our project managers to be more effective.

Reporting is awesome when your looking for specific project details. Providing the ability to view the Standard Metrics and billing information.

We used this to manage the deployment of several major systems across the country. This application  flawlessly performed its functions well.

Sometimes I find the importing and exporting confusing, but I don't think that is the software's issue, but more of a personal issue.

This is a big tool in tracking projects and is very helpful with its real time updates and ease of use for a large bunch of people.

They genuinely care about our business, how our office runs, providing insight and solutions that exceed our expectations. I would recommend them in a heart-beat.

The biggest challenge is the inability to lock down data which is entered. This would be nice to have to avoid anyone going back into project custom fields and changing data in error.

Great Product with a superior customer support team. Easy to Use features throughout.

Bigwave allows us to manage multiple projects, across multiple regions all with a relatively small team. This keeps our teams focussed and efficient without adding additional costly resources.

US Dollar

iM3 SCM’s Smart Warehouse Management (smartWMS) is a cloud-based software offered to its customers as a SaaS Application. iM3 SCM helps clients reduce their implementation costs to help increase ROI and productivity.


From multi-channel order fulfillment from Amazon, Jet, Big Commerce, Shopify, Magento or other eCommerce platforms, EDI, Mobile Apps, downloaded orders from customer sites, API integrations with major ERP’s or manually entered customer orders. Whether you are managing inhouse Distribution Center or Manufacturing, or 3PL for your customers, iM3SCM smartWMS allows users from managing stock levels for each Product or Item, seasonal automated Product Requirements, one click Purchase Orders or one click Manufacturing Orders, Receiving, Processing Customer Orders, Replenishment of items, Invoicing, Shipping and much more with ease.


iM3SCM’s smartWMS integrates with WES capabilities to command and control the warehouse operations, processes, automation, execution and provides complete visibility in real-time.  iM3SCM smartly process customer orders and queue them for picking by order or by items (batch), considering stock in reserve warehouse, stock on receiving dock, and stock in picking area or based priority order handling or customer delivery dates.  Replenishment process helps staff transfer the right qty’s from reserve warehouse or receiving dock to Pickable Bins (pallet, case or break-pack bins).


iM3SCM’s mobile apps are available on mobile devices/scanners (iOS, Android: Zebra, Honeywell or others). iM3SCM mobility apps for warehouse helps increase the productivity.



LongDescription

Receiving/Putaway Management

Forecasting

Quality Management

Purchase Order Management

Barcoding/RFID

Barcode/Ticket Scanning

Tire Management

Dispatch Management

Contract/License Management

Repair Tracking

Sales & Operations Planning

Electronic Signature

Order Management

Invoice Management

Sales Orders

Job Management

Order Fulfillment

Shipping Management

Demand Forecasting

Warehouse Management

Scheduling

Multi-Location

Fuel Tracking

Technician Management

Mobile Access

Cost Tracking

Fleet Management

Labeling

Preventive Maintenance

3PL Management

Service History

Shipping Labels

Asset Tracking

Activity Dashboard

Parts Management

Alerts/Notifications

Cross Docking

Transportation Management

Returns Management

Work Order Management

Vehicle Information

Billing & Invoicing

Accounting Integration

Delivery Tracking

Asset Lifecycle Management

Online Time Clock

Supplier Management

Payment Collection in the Field

Warranty Tracking

Quotes/Estimates

Predictive Maintenance

Purchasing & Receiving

Maintenance Scheduling

Kitting

Inventory Management

Vendor Management

Delivery Management

Discount Management

Location Tracking

Web browser (OS agnostic)

Contact PeoplePlus Software for monthly fee, onsite/off-site implementation and training.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

iM3 SCM Suite

In Person

Live Online

Webinars

Documentation

Videos

BigWave is cloud-based customer relationship management (CRM) solution for maintenance and field service project teams struggling to manage daily operations with manual procedures and spreadsheets. The software is mobile compatible and supports a paperless operation by allowing technicians to collect signatures from store managers electronically, upload reports, and note statuses from mobile devices. Pipeline reporting facilitates efficiency by allowing users to quickly review the status of service work pipelines across scheduled sites.


BigWave has the capability to build custom reports, and its templates cut down on unnecessary administrative overhead by pre filling work orders with the details technicians need. The solution provides a dedicated web page for each site, allowing users to track schedules, enter custom field information and pricing, and report job statuses. Customers can view their job status online and work collaboratively to cease the need for status updates. Critical information uploaded electronically is recorded and organized to assure timely payment from satisfied customers.


BigWave records dates for each activity on a site assigns specific duties internally and then notifies the appropriate users when steps are complete, due, or overdue. The solution helps companies unify and optimize their field service operations.



iM3 SCM Suite vs BigWave

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