Linxup

RATING:

3.8

(75)

About Linxup

Linxup is a GPS fleet/vehicle and asset tracking solution for businesses of all sizes – from one to five vehicles up to thousands of vehicles. In fact, tens of thousands of customers trust Linxup to track millions of movements for hundreds of thousands of vehicles and assets each day. Linxup is the easy, affordable, scalable, and reliable solution to your GPS tracking needs. Linxup’s real-time GPS tracking allows companies to track the precise location of their vehicles/fleets and equipment. Fleet/scheduling managers, dispatchers, job planners, and account managers all have access to a single source of truth for location and usage. They can track locations, see real-time speed of vehicles, find the closest driver to a customer or delivery site, and more. Driver score c...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Linxup Pricing

One of the most affordable GPS solutions available, with month-to-month or contract options and available discounts for multi-unit accounts.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

Alerts for speeding, harsh braking, after hours movement, maintenance schedules, and more.
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Linxup Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for Linxup

1 - 5 of 75 Reviews

Latine

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Valuable Part of My Operation

The Linxup GPS Tracking reports speeding, fuel consumption and other careless driving and reports it daily so that I can immediately share with the driver for an immediate improvement.

PROS

Linxup tracking is an integral part of my operation. The information it provides is priceless when you're not able to be on the road. It helps to reign in careless behavior before it takes a toll on my bottom line.

CONS

One feature I wish it would provide would be an alert to my inbox when it is disconnected.

Kevin

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Awesome Device

Have 11 units and helps me keep up with my equipment. I know if a driver has not moved to check on them quickly to ensure their safety.

PROS

Ability of location within minutes.

CONS

Satellites sometimes get blocked and stalls tracking for a few minutes.

Vendor Response

Hello Kevin, Thanks for the reviewing Linxup GPS Tracking and we appreciate your feedback! We serve a lot of customer in the transportation, trucking and railroad industries and know that safety is a large priority. Glad that you are using our idling alerts and safe driving report cards to keep your drivers safe! Thanks again for your review and we appreciate the feedback!

Replied May 2017

Mark

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2019

Unprofessional and Poor Quality

Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated.

PROS

It is very bad and never works with no support at all!

CONS

Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object.

Reason for choosing Linxup

Price and options offered that do not work. I will sign up for these other products and tell everyone how bad this company is. this is my 47th letter!!!!!

Reasons for switching to Linxup

Promised more functions and better price. BIG mistake!!!!!!

Vendor Response

Hi Mark - It looks like you've been a customer for almost two years with several devices, so we're distressed to hear that you aren't happy. We strive to delight our customers and are anxious to make sure you're satisfied. It looks like some of the issues you've been having include incorrect installation of the wired devices and Google map speed alerts. Karen, one of our customer support reps, recently sent you instructions to correct the wiring, but we'd be happy to provide additional assistance if you'd like to give us a call. Speed limit data comes from Google, but we do have an easy way to update that if they are reporting incorrect data on your common routes. Just to clarify, we do sell our devices without contracts being required and never switch customers over to contracts unless they request it. We did recently send a standard update to our Terms & Conditions, but that does not change the terms of contracts or month-to-month service.

Replied October 2019

Duane

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Accurate Product, works great

Tracking my personal vehicles

PROS

It works as expected and gives great peace of mind.

CONS

Its a bit more expensive to have trackers on four cars than most people want to pay. Would be better if longer term customers could earn discounts. * Would be great if it could page me after hours if someone opened a door.

Lewis

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2019

My Linxup Comments

PROS

The ability to get instant information.

CONS

The inability to save route maps for future reference. I would like to save certain vehicle route maps.

Vendor Response

Hi Lewis - Thank you for the feedback! At this time you can't save a specific route to view on the map, but you can use Route Replay to go back and view routes by vehicle for at least one year. You can also download all data from routes to an excel file. We're passing along your suggestion to our product development team for consideration as an additional feature.

Replied June 2019