All Asana Reviews

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Jimmie

Events Services, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2023

Asana Review: One Project Manager to Rule All

User Profile

Hazel

Verified reviewer

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Asana: My Choice of Work Platform

Asana has truly become an indispensable tool for me, helping me stay organized, productive, and focused on achieving my goals. Overall, Asana is a powerful tool and although it may not be the best fit for everyone, especially those who prefer simpler interfaces or have specific integration needs, it works for me and for most people that I know that are also on Asana.

PROS

I love using Asana for its seamless organization and collaboration features. It keeps my tasks, deadlines, and projects neatly structured and easily accessible. I can assign tasks, set due dates, and communicate with team members all within one platform streamlines our workflow and ensures everyone stays on the same page. Plus, its customizable interface allows me to tailor it to my specific needs and preferences.

CONS

While Asana offers robust features for project management, I find its interface can be a bit overwhelming at times. The abundance of options and configurations can be confusing, especially for new users. Also, while its customization is a strength, it can also lead to inconsistencies across teams if not managed carefully.

Khushnud

Computer Networking, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Asana for teammates

I use it for team discussion, project deployment and task assignments

PROS

Asana is great to structure projects or tasks and collaborate with team members. Also it provides visual timeframe

CONS

At first it looks very complicated and difficult to expand features

Reason for choosing Asana

Asana is flexible, works on web or installing app

Reasons for switching to Asana

Outlook was consulting too much time and was not capable of making all requirements

Kim

Consumer Electronics, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed April 2024

Asana - No Change MGMT

PROS

The PMs like Asana, for their management, single source to get messages across quickly

CONS

Not very much, as it is a bit cumbersome to use, and the threads are very long with comments

User Profile

Shelley L.

Verified reviewer

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2024

Asana Keeps Me On Track

It's been really good. This program is a big help! I also like that if I need someone else to help, I have an extra license.

PROS

I not only use Asana for my own small business, but also to manage the projects for other clients, as well as my personal projects. Asana offers powerful tools at a lower price than other project management software. Although you may want to upgrade for more features. It's fairly easy to set up although I feel I may not be using it to it's full potential. They offer webinars and educational material to help you.

CONS

Still wish the pricing could be lower, especially for a single user who doesn't have an office full of people or a large budget. With every app and program requiring subscriptions these days, it really adds up and my project management software will be lowest on the list if something has to go. I also had a bad customer service experience. It took a while but I was able to finally get an answer for my set up question.

Reason for choosing Asana

Best price, ease of use, mobile abilities and notifications.

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Versatile, flexible, delight to manage work remotely

Saves a lot of time going back and forth with project updates and reviews management.

PROS

I enjoy using Asana for delegating tasks across departments within companies I work with. My work is project based, and when my clients already use Asana, the onboarding process simply becomes 10x faster. I like how Asana makes the complexity of task and project management simple.

CONS

My only issue is clicking on the 'Complete task' button by mistake when trying to close the task card or rename the task (in an already scrolled position)

Reasons for switching to Asana

Trello tends to get messy and Asana is just more suitable for bigger teams.

Keshia

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Gamechanger

My experience has been amazing- I love the software and how much it has helped me be organized.

PROS

I love the fact that I can use Asana for my personal and work tasks in addition to collaborating with my colleagues who are in other states. It's been a great tool to help us move projects forward together and know where projects are in an instant.

CONS

I thoroughly enjoy Asana and haven't found anything I don't like about it yet.

Reasons for switching to Asana

I wanted something that would allow me to share projects and tasks with my colleagues. Asana has both an mobile app and desktop which makes using it a breeze.

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2024

Asana is a great tool for remote teams

PROS

What I like the most is that it allows remote teams to work harmoniously and keep everyone focused on the priority task at hand. I like that we can tag anyone in our Asana account if we need anything from them to keep the project going.

CONS

What I didn't like is, it's missing the real-time chat option, we can just tag each other but we have to use Slack for chatting purposes.

Reasons for switching to Asana

Not really helpful for our team, price is not right for the features available

Tembi

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Asana Gets the Job Done

Overall, it wasn't a bad experience, but we decided to switch to Clikup for a more user-friendly interface for our team.

PROS

I like the project and task management features.

CONS

I thought that the interface of Asana could be more user-friendly.

Reason for choosing Asana

It was a much simpler platform, however, we were still in search of a more user-friendly platform.

Reasons for switching to Asana

Bitrix24 had way too many features for us and it was confusing to navigate.

Traci

Internet, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed May 2024

Powerful but a steep learning curve

PROS

When I tell people about Asana I call it Spreadsheets on steroids. I love that it is familiar but more robust.

CONS

There is so much to it that I am struggling to learn it. I don't use it that often but it is because I don't know how to. That happened with another tool like Asana and once I learned it, it was awesome to use and I am sure Asana is the same way. I just haven't taken the time to learn all the features yet.

Reasons for switching to Asana

I didn't completely switch. Currently I am using all of them but trying to learn Asana to see if I want to stick with it.

User Profile

Shishir

Verified reviewer

Higher Education, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Closer Look at Asana

My overall experience with Asana has been positive. It's helped me stay organized and on top of my tasks, which has reduced my stress levels. I appreciate how easy it is to break down big projects into smaller steps and assign tasks to team members.

PROS

Sure! Here's a draft in easy language: I really liked how Asana makes it easy to organize tasks. You can break down big projects into smaller steps, which helps me stay focused. It's also great that I can see what everyone on my team is working on, so we can stay coordinated. Plus, the reminders and notifications keep me on track, so I don't forget anything important. Overall, Asana just makes managing tasks simpler and less stressful.

CONS

One thing I didn't like about Asana is that it can feel a bit overwhelming at first. There are so many features and options that it takes some time to learn how to use them all effectively. Also, while the basic version is free, some of the more advanced features require a paid subscription, which might not be feasible for everyone. Lastly, while the notifications are helpful, they can sometimes be too frequent and distract me from what I'm working on.

User Profile

Hugo

Verified reviewer

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2020

Free version is already great, it is even better when you upgrade

I have been using Asana for many years, when I need to refer to a good and useful tool for managing project, I always say Asana. Moreover the free version offers all the needed basic features, it is impressive.

PROS

The clean UI, the board and custom fields.

CONS

Subtasks management (mostly in the board view) because too much click to reach them and no overall view (no nice hierarchical view with parents and child tasks).

Reason for choosing Asana

It was free, was always in evolution, offered simplicity. I have used the paid version also the features are greats!

Reasons for switching to Asana

The Todos were not that good at that time, now it has changed. Also I thought it was expensive and Asana was free. Also I did not like the design, it is pretty at first but then it become difficult to have a bigger view on everything (the last version is better now, I know).

Vendor Response

Thanks for the awesome review, Hugo! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We've some exciting updates coming up, so make sure to keep an eye on our release notes (https://asa.na/releasenotes) and product announcements in our community forum (https://asa.na/702)!

Replied June 2020

User Profile

Syamir

Verified reviewer

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Practical way to manage my daily task and project

Overall, Asana is one of the most complete Project Management that i ever tried and use. Increasing our effectiveness in planning and tracking a project progress is never a issue with Asana. Deploying a complex project is possible with the help of Kanban method to help us plan the project carefully with visual aid.

PROS

I really like that my team and I can collaborate on project and task easily. The Gantt chart let us to planning a project effectively as we can visualized the activities that related with the project. Resource space has unlimited size that we can add to the project and view which project is dependable or assign to the resource.

CONS

There are not much downside that i can thinking while operating this software. The feature is well build and really responsive with my need in completing my project and daily task. The only thing that i think that they should improve is the video tutorial, there are some of the feature that not covered by the video tutorial.

Reasons for switching to Asana

Wrike need too much integration to have a complete project management. Asana is a solution for all-in-one software.

Juan Miguel

Higher Education, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Excellent for self-tracking or collaborative work

Like I mentioned, Asana is one of the tools I naturally use everyday, and often encourage other colleagues or students to use as well. It is my to-do list as well as my project tracker, collaboration tracker, and "don't forget to do this/brainstorms for the future" tracker

PROS

I love that Asana can act as a daily task/project manager but is comprehensive enough to plan for future projects and collaborative work. It is a tool that is intuitive enough that I want to use it every day, but not so simple that I only use it for to-do lists. Any time I start collaborative work with other people at different institutions, I always push for us to use Asana as the organizing platform.

CONS

The subscription and use of the paid services could be more clear; it isn't easily understandable who has to pay for a subscription if the use of it will be shared across people from different institutions. Also, the pricing settings could be more accessible for 1 or 2-person teams, because at the moment it is mostly geared for groups and businesses (which admittedly makes sense)

Reasons for switching to Asana

I prefer the list/calendar/Gantt abilities of Asana more than the board default of Trello. I know that Trello works for many people, and if a Board aesthetic is top priority then it would be great, but I preferred Asana's functionality a bit more.

Mohammed Majeed

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

don't be deceived by the extremely user friendly interface, it is beast when it comes to performance

Having used multiple project management software on different projects with different teams, I have noticed that those on Asana usually have the least uptake times for new team members to get used to the software. Not only does that advantage reduce onboarding and training times, it also reduces the frequency of errors and ends up boosting productivity much more that what I have observed on other teams.

PROS

Navigating around the program is very simple and uncomplicated. This is usually my first consideration when I am learning to use any software, and with Asana it doesn't come any less uncomplicated than that. Another wonderful thing about Asana is the unending list of second and third party software it seamlessly integrates with. With this, there is often zero disruption of workflow systems for teams new to Asana.

CONS

The file formats available for exporting projects is not extensive enough; often requiring secondary conversion into other equally useful and common formats.

Reason for choosing Asana

They were decisions premade by the different project management teams for which they preferred amongst the approved options.

Reasons for switching to Asana

The project management team had a preference for Asana so I had to learn to use it when I moved unto that project

Dustin

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Collaboration Made Easy!

Asana can be used in multiple different ways. It is so easy to communicate directly with employees and clients directly from each project. Asana will keep you organized and it will keep you on track to meet deadlines that you might have. I use Asana for several different areas of our business. Asana solved our issue of having information in several different places. Asana has helped us stay organized and operate more efficiently.

PROS

Asana offers a wide range of features that will help, no matter what you use it for. I love how they are always adding new features and tools. This is a great platform for collaborating with colleges and clients. Asana can also integrate with apps that you use on a daily basis. Asana can be used in several different ways, and you can customize your view to fit the type of project you are working on.

CONS

If you are using Asana for very basic projects, there is not a whole lot to complain about. If you are using Asana for more complex situations, there can be a bit of a learning curve. For what I do, there are times when I need to copy or duplicate a section inside of a project. Currently, you can not do this inside of Asana and the section has to be duplicated manually.

Reason for choosing Asana

We decided to use Asana because of the wide range of features that they offer. You can have one area of Asana that you can use for internal projects and a completely separate area where you are collaborating with clients. Asana also offers outstanding customer support and help documentation.

Andrea

Higher Education, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed May 2022

Asana makes my life easier

I have been using asana for at least six years now. Before, I used Excel for complex projects (I worked as a consultant) and to-do list applications for other matters (including, personal.) Since I got asana, all my projects are in one place. In Asana I basically have my life project. I've had a great experience with the application, and I'm glad it now has a desktop application.

PROS

First, I would be delighted with the interface. The projects are on the right, and I can switch between different layouts at the top. I use List and Calendar. I like that in that same view, I can see my labels. I use the labels to prioritize tasks across projects. I like how intuitive it is to navigate through the projects. Second, I like how easy it is to enter information. I can schedule tasks from my email. I can save notes under each task. Third, I like how easy it is to collaborate with others.

CONS

There is no plugin to convert links into tasks when using Firefox. That is so far my only negative point.

Reasons for switching to Asana

Asana offers everything I was looking for: a cloud solution, robust enough to collaborate with others, and intuitive. Asana has exceeded my expectations.

Morgan

Telecommunications, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

A gorgeous modern tracking system

Overall, experimenting with Asana has been a great option. It has a low price point and the functionality that it offers for that price is definitely a steal. If your organization is looking for a tool that gets the basics done, it’s a great choice. It’s beautiful and easy to use and that’s what it advertises. Unfortunately, for larger organizations that have more team members or complex projects, it is not robust enough to handle those kinds of needs.

PROS

I absolutely love how Asana looks. It is so much cleaner and more modern than a lot of its competition. I also love how it makes simple tasks very easy, which makes them more approachable to the average user. It is great for broad overview of projects and organizing timelines. It is very simple to use, and I believe that anyone can get the hang of it in under a day.

CONS

I think that Asana is great for casual users and organizations that are small, or operate in small teams. When it is scaled up however, I find that it is lacking in certain functionalities that are present in its competition. It is not as robust and for power users it may not suits the purposes of an organization or project.

Reason for choosing Asana

Our organization initially chose Asana, however after spending time on it, we realized that it wouldn’t suit the functionality of all the departments. So we are using Asana in conjunction with alternatives.

User Profile

Emanuela

Verified reviewer

International Affairs, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed August 2022

Asana is a great task management tool

I was awarded a small but important project for my department, as it could bring significant benefit to the business in the future if managed in an optimally way. Instead of relying on the many rounds of emails that are exchanged between project managers and other people involved, I decided to simply proceed to create a project on Asana Basic. The first time I used It. This allowed us to keep track of everything that matters, giving us an overview of where we are going. Asana allowed us to monitor the workflows on our teams and see the progress of the work at any time, saving endless updating meetings. Time we all know how crucial it is.

PROS

- Asana's interface is extremely well designed, the best possible way for a fun and inviting user experience. I hope you enjoy using it as much as we enjoyed using it. - Asana is an excellent communication tool, it allows you to eliminate a lot of stress from disorganization in communicating with the team. Problems, requests for feedback, clarifications, questions, and suggestions, will all end up in the activities through the appropriate comment function. The only one allowed. - Trying Asana Basic, with a team of up to 15, for free, allowed me to work with three small teams, breaking down projects into manageable tasks and setting deadlines for completion. The ability to share documents between teams has also proved useful. -Asana Basic allowed us to download the app for iOS or Android devices to work and consult updates wherever we are, even offline. We like it.

CONS

1. It was not easy to set up a project at the beginning, the learning curve is tough. In Asana, projects are containers that allow you to create one or more tasks within them. This is the furthest away from a Project Manager's concept of a project. 2. I found that having to start over every time I created a project, even when it was repeatable, was like wasting time. 3. In the free plan, you cannot create private projects, meaning that the project is visible and editable by every member of the team. 4. Asana organizes all resources horizontally, flattening their hierarchy. There are no different roles, just people and tasks. 5. The management of risk situations and the consequent negotiation between the resources involved in the project is not envisaged. 6. This is a very serious shortcoming, especially for those who work remotely. It is not possible to assign an hourly or daily cost to resources that are part of the team.

Reasons for switching to Asana

I like to know the greatest number of professional tools that can help in my work.

Robert

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2020

Leading project management software for good reason

We went from a major competitor, one with a lot of card-based tracking, that was not as effective with prioritizing tasks. Asana has been much more effective in connecting operators and managers with their day-to-day tabulation of work and awareness of deadlines.

PROS

The ability to bring in all members of a team and see the workflow from conception to completion is why Asana is the best for project management software. Integration of tasks, files and prioritized milestones are all top of the line here.

CONS

The financial side of things are better managed with third-party software, as the interface can be less than intuitive at times, but the good news is that the Asana customer support team is excellent if you have questions about integrating bookkeeping software.

Reason for choosing Asana

Price point and mobile device support was in Asana's favor.

Reasons for switching to Asana

Asana has more features, is better suited to mobile device support and is much better for scaling up from one or two users to dozens or even hundreds of users.

Lauren

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2018

Asana General Review

Overall I really love working in Asana. It's easy to use, very intuitive, and solved a huge business need, which was really streamlining our project process and organizing team assignments. I think there's tons of room for growth. I also really like all the online resources they provide - I bookmark articles and tips all the time.

PROS

The collaboration opportunities this platform offers is excellent. I also really like being able to assign users are contributors or comment-only. That has been helpful when working with clients who get a little overzealous with their task assigning. Obviously the look and feel are great - it's very intuitive to someone who uses collaborative tools (ie. similar to Basecamp). I also love the drag and drop file archive - we use this feature even more than Dropbox because all aspects of the project can live in one place. The more I can keep my team in this system working, and finding what they need independently, the better.

CONS

Not being able to assign the same task to two people is a pain. I don't want to duplicate the task because that clutters up my project space and can cause confusion (esp when I have a ton of moving parts). . So the option to have two people responsible for the same task would be ideal. I've had issues with the dependency feature as well. It's not super intuitive - though it's a feature I'd like to use because I'd like to trigger team members to start on certain work once a task is completed - it would make my job as the Sr. PM easier. Maybe blowing out the dependency functionality is something to look into. One thing I hear ALOT from clients and team members is accessing links from their Asana email notifications. They will click a link and be taken to just that specific task, but they don't understand where that task lives because the project tags aren't obvious enough. If the links could open up the full project with the list or kanban view on the left, and the open task on the right, that would be hugely helpful. Resourcing is a huge issue for our company so I would love to see something about resource management implemented in the future. I would pay double to have a solid resourcing/traffic view in Asana.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed March 2019

A review of Asana by a Creative Director of a Marketing Agency

A very useful - maybe even invaluable - tool for busy workplaces. Decent looking UI and colour scheme, clear lists but not so clear Project Views - not very good for visual people. Annoying notifications - but maybe I should just try and reduce the number of concurrent tasks!

PROS

There is something very satisfying about having a digital to do list, saved in the cloud, updated automatically and reminding you of key dates, comments and edits. There is something even more satisfying about being able to finally click a little tick button and have an animated unicorn fly across the screen as a reward. It is very useful to be able to keep ALL correspondence relating to a particular task or project in the same thread. This includes text messages, copy, images, PDFs, etc. - all easily downloadable. It's fairly intuitive - looming deadlines are highlighted in red, you can order tasks how you'd like them, you can tag people using the @ symbol like in Gmail and on social media. So, when you are in Asana, all is fine - you can see all your tasks as a list, a project as a whole or separated into Elements. You can even see your team-mate's projects too. Oh, also, adding sub tasks to tasks and sub tasks is very useful. It's not a nice feeling knowing that you can't tick something off your list until it's sub tasks sub tasks have been done, but that's not Asana's fault! It's nice that it emails you to notify you of key events, but this does have a downside. It's good that it ties in with Time Tracking software too.

CONS

So, we have to talk about emails. I, as I'm sure many others do too, have a huge number of tasks assigned to me on Asana. Many of these involve other people - clients, team members, project managers, etc. They all have different deadlines and start dates. Every single action involving you, by default, generates an email. Even after turning many of these notifications off, the Updates folder in my inbox is still so full or notifications, it's very common to miss more important ones. Also, the very fact that there is an Inbox IN Asana itself, means that you are notified of everything twice. This aspect doesn't quite feel right or logical. It also quite frequently logs me out, forcing me to log back in again.

Heidi

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

The organizational tool to keep your life colorful and carefree

I'd recommend Asana to anyone who asked because I have not yet found a software that I like as much. It's colorful, inviting, and friendly. It makes you feel encouraged to look at your long list of things to do, rather than fill you with dread. In my job, I have many hats to juggle, and Asana helps to take care of it all. It's the sticky note of the internet, and I am a grateful user.

PROS

I am a sticky note person. I have sticky notes everywhere, but the problem is that sticky notes can't remind you of your tasks, notify you if you've missed a deadline, or post comments to your coworkers to find out if they've completed their portion of the task. Asana does all of that. I can organize my work life down to the millisecond if I wanted to, but that's a little overkill. Everything in Asana is clearly displayed and labeled. Our staff uses the system together, so I can keep track of what my coworkers have on their plate. It helps me to know if/when I can interrupt them or ask to assist on a task. The deadlines are helpful as well and intuitive. If you miss a task, it goes red. Check off a task, and the funniest thing happens. A unicorn shows up to congratulate you. I appreciate the humor of the software developers. It reminds me that we are all human and just want to laugh sometimes. If you have a task that needs to get done, but a coworker is the person who has to do it, no problem! Simply assign a task to them, and they will get a notification. No more tracking down staff in the office just to ask them to do something. It's a very efficient tool, and I am very happy.

CONS

There is no messaging component that allows for live chat conversations. That is the only downside. If I want to have a conversation with a coworker on a project, I have to create a comment and tag them in it- real Facebook style. If I could have a chat button to work in real time with my coworkers, I'd get rid of Slack in a heartbeat. Also, sometimes categorizing the section entitled "My Tasks" can be tricky. There are so many settings that you have to be very specific, like assigning a date and a person to the task (like yourself). If you accidentally write a task, but don't assign a date or person, that task could disappear somewhere into your growing list of things to do. It can be easy to lose a task if you're not careful.

Ariel

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Asana makes task management a whiz!

Our team has been using Asana for over 6 months now and it has made our task management and workflow so streamlined! My favorite features of Asana are: - Integrations. I use TMetric for time-clocking and the seamless integration with Asana is so handy. - Inbox feature. You can stay up to date with any mentions or questions other team members might have for you by checking your inbox. It also reminds you of upcoming tasks and alerts you when new tasks are created in projects you follow. So helpful for staying in the loop! - Well-designed. The flow of comments on Tasks and the way their is a Conversation and Calendar section as well as Task List is so beautiful. Oh and Files too! There is more to list here than I have space for! - Fun. Tab+B makes my day. The occasional "celebrations" make checking off tasks a joy! - Multiple teams. This is super handy for when you need projects that aren't involving everybody on the Team. And yet tasks from all projects show up together in your "My Tasks" view! - Use of tags, mark-as-waiting-on, custom fields and more features in the paid version that we couldn't live without! But the free version is amazing as well. In short, Asana is the best task management software for teams I've ever seen. I highly recommend it to anyone to increase productivity.

PROS

- Inbox feature. You can stay up to date with any mentions or questions other team members might have for you by checking your inbox. It also reminds you of upcoming tasks and alerts you when new tasks are created in projects you follow. So helpful for staying in the loop! - Well-designed. The flow of comments on Tasks and the way their is a Conversation and Calendar section as well as Task List is so beautiful. Oh and Files too! There is more to list here than I have space for! - Fun. Tab+B makes my day. The occasional "celebrations" make checking off tasks a joy! - Multiple teams. This is super handy for when you need projects that aren't involving everybody on the Team. And yet tasks from all projects show up together in your "My Tasks" view! - Use of tags, mark-as-waiting-on, custom fields and more features in the paid version that we couldn't live without! But the free version is amazing as well.

CONS

There is not a lot that I don't like about Asana. They are always rolling out new features. There are some small nitpicky things, like no ability to add your own sorters in "My Task" view, but those are way overshadowed by the positives.

User Profile

Sarah

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2018

Overall, asana is incredibly flexible, but that can also be it's downfall

PROS

Asana is flexible and easy to use. When we first implemented asana, the biggest change was the drop in internal emails we were receiving. Having the inbox feature is nice because there's somewhere you can go to see if anyone has commented or updated any tasks you follow or if they've added you to any new tasks. The use of emojis and the ability to like a comment or action are very small things, but they can make monotonous things like checking off tasks or seeing that someone completed something feel a little bit nicer. You feel good when someone likes your comment or task completion. It's a small way of saying thanks without having to actually type it out every time. Being cloud based means it's super easy to access from anywhere (except when the internet is down i suppose) I do like the fact that you can also create a personal account and throw task lists in there that are totally separate from work tasks, but still easy to access. I haven't used it a ton, but it sure came in handy for wedding planning!

CONS

There's too much flexibility. Even with templates set up, everyone sets up task lists differently, so no two projects are the same. Unless you implement a rigid system or process around how employees should build out a project and task lists, or have only a few people allowed to create tasks, it can easily get confusing. This makes it hard to find things. Thank god for the search bar, but when you can't remember exactly what you named something, it's difficult to track things down. It's also hard to know where a project is at by looking in asana. All tasks you've completed are hidden by default. I sometimes turn on their visibility so I can at least see what has been completed and what's left, but it's not a great picture of how far along the project actually is, as there are sometimes tasks that either haven't been entered yet, or tasks that contain large lists of subtasks, so even though it looks like one task, there's actually 12 steps to it. Basically, the task list doesn't give you any indication of how much time is estimated that each tasks needs to complete. It's really easy to get lost with subtasks inside of subtasks inside of subtasks.

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