All Glasscubes Reviews
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Samuel
Hospital & Health Care, 10,001+ employees
Used less than 2 years
OVERALL RATING:
3
Reviewed January 2023
Glasscubes, Customised platform for organisation collaboration
Nick
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Glasscubes Intranet/CRM - What a find
Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.
PROS- Easy of use - Breadth of Functionality - Amazing support - Great supporting documentation - Cross platform and device availability
CONS- would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.
Vendor Response
Hi Nick, Thank you for your review. Just as an update for you, we are currently developing our Microsoft Office 365 integration. We anticipate it being launched towards the end of this quarter. Best regards, The Glasscubes Team
Replied August 2018
Graham
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Easy to use, flexible collaboration platform
Management is straightforward. End users require very little training to make use of the system and if they do, there's detailed help only a couple of clicks away. We've previously had issues collaborating with external folk but with Glasscubes it's been really simple to enable that and get a wide range of stakeholders involved where we couldn't easily before.
PROSGlasscubes provides an easy to use, flexible platform for collaboration which works well for both internal use and especially when working with a range of external partners. The ability to enable facilities selectively for different groups and projects means they can have what they need without being distracted by what they don't.
CONSThe document editing functionality can sometimes need careful explanation as it's so flexible, sometimes less savvy users can get a bit confused.
Reasons for switching to Glasscubes
Issues collaborating with other/external Microsoft accounts.
Kevin
Health, Wellness and Fitness, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2024
Easy to Use
Happy that is has worked well as a secure document sharing site.
PROSSimplicity - very easy to use and intuitive. Anyone who can use a web browser will be able to use it.
CONSSome excel files viewed look blank on screen when previewed but have content in them when downloaded and viewed.
Elizabeth
Law Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
Intranet
Improved communication within the business.
PROSCentral location for all employees to access company information.
CONSMenus can be tricky to navigate but the search facility works well.
Marianne
Education Management, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
very useful tool for collaboration for teams in different locations
excellent experience once I bookmarked my key pages, also really like the notification feature
PROShaving the documents all in one place and being able to edit then, whilst having a version control
CONSsometimes I find it difficult to navigate back to my original overview place (dashboard for the project)
Reasons for switching to Glasscubes
to have everything in one place and secure
Morro
Research, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
A very useful and user friendly platform
A very user friendly platform. I joined the platform through my employer and I have since been amazed and impressed by its usefulness in terms of how it created and facilitated networking and communications between the various sections of the organisations and most importantly how it made file and data sharing easy.What also impresses me is how one can have control over his/her account; as to who can or cannot have access to the account, files and data and what access rights they can have. I find it immensely helpful for research projects' planning and implementation.
PROSThe Pros are many. What is stands out among them is how easy it is to use the platform even without any formal introduction or training. The ability and various facilities/features available for one to have full control over their account/platform.
CONSVideo conferencing is one of the features I am looking out for to use on Glasscubes.
Reasons for switching to Glasscubes
Mainly to do with data security concerns and the stability of the platform.
David
Legal Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Glasscubes - A Superb Product, Supported by Expert and Attentive Staff
We have been using Glasscubes now for the past few months and I have been hugely impressed with the service provided. Aside from the fact that the platform is easy to use and meets all of our needs from an intranet portal, the support and guidance we have been provided, both before and since launch, is second to none. Whether it be troubleshooting issues, or ideas for further development, the team at Glasscubes couldn't be more helpful - always providing us with a quick and beneficial solution. I wouldn't hesitate to recommend them!
PROSIt is such a user-friendly platform, which our people have found really easy to get to grips with. It has allowed us to simplify many/most of our processes, centralise our frequently accessed documents and has opened up a world of possibilities in terms of connecting everyone. The implementation process was also very smooth, with fantastic guidance and support on hand from Glasscubes at all times.
CONSThere are genuinely no negative comments I have to make in this regard - the platform does what we need it to (and then some) and if there has been anything missing, Glasscubes have worked with us to find a solution.
Reasons for switching to Glasscubes
Platform was outdated and would have been too complicated/costly to update.
Rachel
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Growing our Community
Great, it has helped
PROSHelps coordinate a growing community of practice
CONSGetting things set up and getting people to initiate interactions (it still requires some management from us)
Reason for choosing Glasscubes
Integration of zoom and means of setting up sub groups easily
Reasons for switching to Glasscubes
needing to get things into one space as our community grows
Justin
Mining & Metals, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Best Value Document Storage and Management Platform
Very happy with the overall service and experience
PROSThe ease of use and setup, the quick and professional response from demo stage to inception and use,
CONSReminders for tagged comments./ documents etc. would be a nice feature to add
Reason for choosing Glasscubes
Pricing and ease of use and implementation to staff, Glasscubes has a very quick learning curve and staff can pick up how to use it very quickly
Caitlin
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2024
Duncan and Todd
Easy to use, can find contacts and links with no probs
CONStoo many notifications and pop ups about thing irrelevant to me
V
Education Management, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2023
friendly to use
What stands out is a smart interface and a logical structure. This leads to a great user experience.
CONSNothing in particular that could be a red flag. If some improvement is to be aimed for that might be some feature like blocking calendar view from the year before.
Georgia
Accounting, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2023
Super easy to use
It is very user friendly and simple to use
CONSI have nothing bad to say about glasscubes
Samuel
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Glasscubes, Customised platform for organisation collaboration
It has a customised layout system which is professional and easy to store and locate documents, the limitations with not being able to have multiple people editing a document and inability to share a document for editing outside of the organisation means this product is weaker than when compared to google docs.
PROSThe high security and protection of key documents, as well as the function that allows you to share documents with juniors or other people without giving there the ability to download or edit the original. Also the documents on Glasscubes can be uploaded in versions, so previous versions can be tracked and secured when needed.
CONSIt is very frustrating to share with other organisations who do not have the permission to access and edit the document as they are not a Glasscubes user, this makes cross-collaboration hard. Also if multiple people work on the same document- at the same time, you will get kicked out and it will become locked to the main editor, so again- not good for multi-person editing and collaboration.
Vendor Response
Hi Samuel, Thank you for your review and feedback. I wanted to reach out to you to address your frustrations. It is possible to securely share information from Glasscubes with external organisations, using our 'secure share link' feature. If you need to edit and collaborate with external parties, please contact your account administrator and request that they be added to your workspace. When editing a file Glasscubes locks that file, so that other users cannot edit it at the same time, this protects the versioning of the document. During that time the file can still be viewed online, or downloaded by other users. If you use Office 365, it is also possible to co-edit documents, in much the same way as you can with Google Docs. All the best, the Glasscubes Team.
Replied June 2021
George
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Essential Software for Any Remote Team
My team has been using Glasscubes for 4 years now to enable us to work across multiple sites while keeping information flowing and having a central place to store our project documents. Glasscubes played a critical role in our business continuity last year when all employees had to work from home at very short notice. The support available from Glasscubes is exceptional and the platform in constantly in development. Users are encouraged to give feedback to the development team on features which would be useful to implement, and I've personally seen some of my suggestions rolled out across the site. It has the flexibility to suit teams and businesses of all sizes and I fully recommend Glasscubes to anybody looking for secure, cloud-based filesharing and collaboration solutions.
PROSThe collaboration aspect of Glasscubes is what really makes it stand out, allowing teams to store, edit and share documents across multiple locations and organisations. It integrates perfectly with MS Office and 365 with the recently-added feature to edit online in Office 365.
CONSSome users can find it challenging to navigate the site at first but this is very easily fixed by a short introduction and training session which we have integrated in the induction process.
Laura
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Laura Brown - NCL Uni
Excellent service really happy overall. The team all use Glasscubes training and creating process guides for our internal working and usage of glasscubes has been relatively straight forward.
PROSSupport staff are fantastic, glasscubes is intuitive and easy to use. We can rely on the product and it is an integral system in our day to day working with other Universities and schools in the region that our project supports. We have always appreciated the discount as a small project budgets are cut year on year.
CONSI need to Audit our workspaces to see when each workspace last had a document uploaded and the current export only shows up to a certain number of uploads that dates back to 22. I need to Audit back to 2017 when the platform was set up and this is a manual task which will take some time.
Mark
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2016
Glasscubes: Fantastic File Sharing and Virtual Office Resource
In searching for a resource that would tie multiple working teams that adjudicate and support over 70 churches and social service agencies in the upper Midwest of the USA, we explored many options but settled on glasscubes. Ease of use, excellent labeling and parking of necessary files, reviews, collaborative projects confidentially limited to particular subsets of larger collaborative team was a huge seller. Being able to use discussion and polling options for online formal decision making, global calling options, doc reviews, pushed notices, universal calendaring and strong tech support made glasscubes an easy decision.
PROSEase of use Excellent labeling and parking of necessary files File review and collaboration made easy Easy management of access for large pool of users Great discussion and polling options for online decision making Global calling options Pushed notices Good calendar tool Strong tech support
CONSSometimes difficult to review docs in native viewer/editor Costs lower under 'per workspace' model than new 'per user' model
Matthew
Architecture & Planning, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Glasscubes collaboration
Easy to coordinate latest drawings with wider project team and make sure no one misses latest updates/revisions. Discussion function makes sure everyone is aware of what is going on and latest changes to design etc
CONSother users can unfollow a workspace folder - without informing the main workspace admin
Rachel
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Ease of Use
It's great - getting our employees to utilize the platform has been a challenge but it's a great way to have an intranet for all of our locations.
PROSIt's a great way to get communication out to our network. User friendly with lots of options to post different items.
CONSEverything has been good with the integration, there's nothing that I find I dislike with the platform
Reasons for switching to Glasscubes
Better platform
Vicki
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
File storage system is ok, excel document access could be better
Glasscubes works well over all, but it would be great if the number of clicks needed to access excel documents was reduced.
PROSIts easy to navigate, files are locked to avoid version clashes, preview works well for word documents and pdfs.
CONSExcel documents don't work well in preview, you have to use desktop connect, which adds a few steps every time a document is opened (on the down side). Sometimes if the connection times out you can lose work, and sometimes the connection doesn't work at all and you just have to download documents to desktop and reload afterwards.
Michele
Non-Profit Organization Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
A great tool for big organisations with different access levels
- users and teams management is very efficient and helps keeping access rights up to date easily- growing number of functions
CONS-It takes a bit to become fully familiar with the all the functions.- Some functions should be native instead of add-ons- internal chat function missing
Leighton
Law Practice, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Creating an Effective Team Among Independents
I am a solo practicing attorney. I often times co-counsel with one or more attorneys and firms on complex cases. These cases have hundreds if not thousands of documents in varying formats. In addition many of our pleadings are drafted in concert with all counsel, clients, and experts. Thus, all interested parties require access to the documents and the ability to modify and comment on pleadings. Many applications and solutions were researched prior to purchasing Glasscubes. They all had their own strengths and weaknesses. They did not, however, present the "whole" package I was seeking. Glasscubes met all our requirements. Uploading and downloading easily and safely (no disruption to the original files), ability to create folder and sub-folders, and ability to have multiple persons work on and comment on a document. The support is the crowning gem. Live person timely support, clear and concise solutions, and follow up. Glasscubes is an excellent solution to team projects, with a reasonable cost.
PROSThe ease to create an organized data base.
CONSThere were so many features that we have not used. This is not really a "con" but a comment on a user possibly feeling overwhelmed with the Glasscubes' package. It is best to inform the Glasscubes' Support on what you are seeking and attempting to create.
Eloise
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
A very useful tool
Glasscubes is very easy to use and enables us to work together in many different ways. If I have ever had a problem the customer service department were very responsive and quick to try to resolve the problem.
PROSGlasscubes allows us to share, track and change documents with each other in a very convenient and quick way. It is great to not have to rely on paper documents or sending things through less secure email.
CONSAt the moment we are unable to share publisher documents, we have to convert them to PDFs It is very quick to download word documents but larger files can take time to download.
Rhi
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Secure, reliable, would recommend
Secure, reliable, allows for safe collaborative working on sensitive data
CONSCan be confusing to first set up for new starters so training is needed.
Kevin
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Essential for our compant
We have been using Glasscubes at Web Design MK Ltd for the last few years, it has made our tasking and communications easier and couldn't do without it now, adding tasks files and managing projects are the main uses for us and it has been a valuable asset for our company.
PROSFile sharing, workspace, tasking, collaboration
CONScannot set times just dates, this would be a very useful feature for us.
Reasons for switching to Glasscubes
Unreliable