All SyncBackPro Reviews
1-25 of 112 Reviews
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Adam
Verified reviewer
Packaging and Containers, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
Full-featured backup software with simple user interface
I use SyncBackPro on a daily basis to backup network drives and folders and I haven't had any issues with the software. Once I have setup a backup profile I can pretty much forget about it and feel confident that all of my data is being backed up, and if I ever need to make a change to a profile it's really easy to modify the profile with the changes I need.
PROSThe thing I like most about SyncBackPro is that it is easy to use and it provides a variety of features that can be utilized by any user.
CONSThere's not really anything I dislike about SyncBackPro, it offers all of the features I need and it has a simple user interface that is easy to use.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2019
Excellent backup and sync tool
I've been using SyncBackPro for years. They have a variety of versions, including a free one. If you need more features, such as backing up to OneDrive for Business, you'll need to move into a paid version. This software makes it very easy to schedule syncing or backing up to another drive (even external drives) as well as to online storage sites. People forget to do backups, so automating this is key. There is a tremendous amount of versatility in how you configure the software, for example just copying to another locations, or keeping two folders in sync. Give the free version a try to test it out.
CONSJust carefully look at and review options to make sure you are making the best choice for your backup or sync.
Terry
Medical Practice, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed January 2020
Customer support s***ks!
It is terrible! Customer service is abysmal. I do not have time to mess around with setting the program's sync profile. It will not recognize the code sent by Microsoft to verify the setup for OneDrive. Consequently, I cannot fully evaluate the program. You must submit requests through email rather than chat or speak with a real person for assistance. Being a solo businessness owner, I do not have the office time to be administrator of a computer and run my business.
PROSBecause of their horrible customer service, I cannot comment. I sincerely wish I could because what I have read and see, it appears to be very user friendly.
CONSBecause of their horrible customer service, I cannot comment.
Reason for choosing SyncBackPro
Highly recommended by a friend. They have obviously had better luck with the product than I have had.
Vendor Response
Hi, I'm sorry you had a bad experience but I'm confused as your last response to us was: "Thank you for your help. The program appears to be working fine now. I will have to run the full profile once to back everything up to be certain." That was on 11th January. If you are still having problems you can reply to the ticket or email us again and we'd be happy to help. Thanks
Replied January 2020
Anonymous
51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2018
used to be my goto syncing option
After researching and testing lots of different syncing solutions, SyncBackPro was easily my favorite, had the right mix of source and destination options, backup/mirror/sync type operations, and automating was doable. I think I really only quit using it when Dropbox came out and I completely changed how and what i synced up. For work network vs local folder, FTP and remote files, SyncBack basically did everything I needed. Now i just don't bother syncing most of that, I have my local stuff backed up to Dropbox or other cloud syncing services, automatic and near real-time. If the system has it available, i'll use rsync and a cron job. I will still use SyncBack for anything that doesn't fit those use cases because it really does have all the functionality you need for either direct backups, mirroring folders between two locations, excluding some file types, pretty much anything you can think of.
PROSgreat defaults, and ability to tweak for different kinds of syncing easy to install, didn't get in the way
CONSi think i had some issues between the free and pro, they switched something between times i used it and a free feature was no longer available, so i had to upgrade to pro it was 'another' program to run, kind of clunky using windows task manager + permissions to get it to work smoothly
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Syncback pro is really great program lets you configure several profiles for different purpouse
it`s a really great product it has allowed me to keep only one user and so I can control who access to it, can configure several profiles and lets me have different schedule per each one, my files are safe since they can be share encrypted.
PROSSyncback pro helps me synchronize my files in a safe way and they can be encrypted, so it gives me security for them, helps control each profile and tasks can be schedule, its great and avoids to have many users instead there is only one
CONSsome features should be more intuitive and I would like to set 2 different IP at the time so when we switch to DRC would be easier
Matthew
Translation and Localization, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
It just works
Every time I've contacted customer support, the issue has been resolved immediately.
PROSIt has everything I need. Compression, encryption, versioning, SFTP through custom ports, incremental backup, scheduled backup, easy to use.
CONSEvery feature that I need is in the product and works correctly.
Jean Jacques
Non-Profit Organization Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
A powerful backup tool
I use SyncBack Pro primarily to backup my PC's data onto personal NAS'
PROSscheduling flexibility, powerful synchronization parameters, constant improvements to take into account new technologies, very affordable price
CONSso far nothing, as use a limited set of features
Jt
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great, Flexible, Dependable Backup Software!
Customization, Flexibility, Dependability, and Customer Support.
CONSInitial setup and configuration is challenging with so many options and settings.
Reason for choosing SyncBackPro
Customization, Flexibility, Dependability, and Customer Support.
Len
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great Backup Product
Great. And the tech support rep, Swapna Naraharisetty, returns email fixes quickly.
PROSThe features and reliability and backup notification if there is some failure.
CONSNothing really. It's very easy to use and intuitive.
Nicolas
Verified reviewer
Media Production, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2022
The swiss knife
Thanks to SyncBackPro, every night there're many To of pictures and videos who are synchronize from our NAS to our Cloud storage solutions. And we're also using SyncBackPro to backup our archives.
PROSThe pro version is usefull for all task related to data management : backup, synchronize and mirroring. It can be apply on an hard drive or just on one or more directories. It's easy to setup, to schedule and to monitor.
CONSI can't find how to print reports directly from the software, it's possible from the browser where the report is shown.
Reasons for switching to SyncBackPro
For the Cloud backups
Trent
Business Supplies and Equipment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Amazing automation program- does it all four a great value
We've used for 10+ years, and never had a complaint or a challenge we couldn't solve.
PROSEasy to setup and configure. We have 10+ automated schedules running to do backups, archive files, mirror images to web servers, and pull down edi files for our ERP. There isn't much this program doesn't do.
CONSNothing. Everything is great. Support is great as well.
Reasons for switching to SyncBackPro
Cost.
Patrick
Non-Profit Organization Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Happy user
I have always been satisfied with SyncBack Pro. I used the free version for a long time, but the Pro version is really adapted to my needs. I use it to backup my personal PC, on which I have several working disks. More and more of my life is stored there, especially thousands of family photos. But as a former CIO, I'm a bit paranoid about the security of my data, and I do backups on several drives and a NAS.
PROSThis software is very easy to use. I had no problem installing it and setting it up according to my needs. After using it to back up my professional workstation, I now use it for my personal home computer, which is even more valuable than the one at work!
CONSI have a hard time finding any negative points. The task planning could be a little bit more user-friendly.
Reason for choosing SyncBackPro
Did not even looked at other solutions.
Todd
Research, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
An efficient easy to use sync program
I have used SyncBackPro since version 5 and I have always been happy with it. It efficiently keeps four different computers synced and it is flexible enough that it is easy to sync just what I need with each computer. It has automatic backup settings so my files are backed up to Dropbox and a local disk every night. It works well with Box, too. Version 9 has easy to interpret graphics and works well.
CONSEvery so often, I need to delete the file database in SyncBackPro when it takes a long time to identify changed files when I sync with Dropbox, but once I do it is fine.
Stefano
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
A very good software for backup!
I can make daily, weekly and montly backup of most important software in use in my workshop, so I can take a "snapshot" in every moment. In addition, software send me all day report of all executed processes.
PROSIn my opinion the most about this software are the easy setup interface and price for a little workshop as mine.
CONSI'm a little user and I cannot use many functions that program have. In my opinion, this software works very well bau I'm not able to evaluate all functions that are present on it.
Reason for choosing SyncBackPro
n.a.
Rassul
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Good product for backing up with ease
We have been using this software for years and it has worked well. Support is very responsive as well.
PROSThe ability to backup live DBs and PST Archive files in use. It can run on a server without the need of being logged in (unattended mode) which is a must.
CONSThe email notification needs to have a more simplified interface and a global setting.
Reason for choosing SyncBackPro
The ability to run the software on schedule and unattended, no need to be logged in and runs on servers.
Akram
Commercial Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Best backup and recovery application
gives peace of mind knowing data is secured and backed up when ever needed or in case of emergency.
PROSis is easy to use, no mistakes found over many years, efficient and fast backup. Highly recommended
CONSI like the product, have not found any cons.
Reasons for switching to SyncBackPro
syncbackPro is easy to use, with data available to restore completely or browse to replace individually. An excellent backup program. The customer service is fast, efficient and repairs or advice is prompt.
John
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
John’s thoughts
Happy with its performance and when I did have issues their support sorted them out.
PROSEasy to use, well priced and dependable for my backup needs.
CONSI’ve got nothing here - it has all the features I need.
Hie Ling
Civil Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Simple and good backup software
The interface is very easy to use and all the features you need are there. We use syncback for automated backups daily, so we have peace of mind without having to add another task in our workload. We have daily backups, weekly backups across our network.
CONSNothing at all is wrong with this software. I have no complaints.
Mark
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Satisfied Customer
Great Product, easy to use, reliable results
PROSEase of Use, Low Cost, no more to say here
CONSN/A, I don't have anything else to add here
John
Music, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Using SyncBackPro to backup music production
I am very conscious of the fact that my music is digital and can disappear instantly. SyncbackPro has made me feel more secure.
PROSIf you don't get into the advanced sections (expert mode) it is very easy to implement. It does not disrupt my flow. I can look at detailed logs of the backup anytime to see what is actually being saved.
CONSI can't think of any features that are missing. It does what I need it to do.
Reason for choosing SyncBackPro
It looked like it was more complete and had a reasonable price.
Morgan
Internet, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Outstanding Customer Support
We recently encountered an obscure bug in a new version of the product. Customer support was extremely responsive and, once they identified the issue, they even pushed a new version with a patch specifically to address our issue. Impressive!
CONSI don't really have any concerns. We even had a good workaround for the bug we discovered while waiting for a resolution.
Mark
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Product and very reasonably priced
I think it is a great product and I have been using it for over 10 years
PROSThe product is easy to use and really does a great job
CONSUnder expert some of the decisions or questions need to be better worded.
Marina
Verified reviewer
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
Full-featured backup app
it is easy to install and use and it provides plenty of features, gives details if any of my profiles fails and i can backup network folders and disks!
CONSnot really anything I dislike about SyncBackPro, it offers all of the features I need
walter
Performing Arts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
user friendly
I have 15 cloud disks and SB helps me to have all these places organized.
PROScomplex profiles setup for running to avoid loss of data
CONShelp file difficult to understand. not friendly tools to make the setting easier.
Vincent
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Efficient--Easy to Use--Accurate
Amazingly fast and accurate.
PROSVery Fast and Accurate--Can recover data without having to do a complete restore
CONSi COULD NOT FIND ANY DEFECTS IN THIS SOFTWARE