SEON. Fraud Fighters
SEON. Fraud Fighters
About SEON. Fraud Fighters
SEON. Fraud Fighters Pricing
SEON. Fraud Fighters offers fully flexible pricing based on the number of API requests per month.
Free trial:
Available
Free version:
Available

Showing 1 - 5 of 53 reviews
Bence
Verified reviewer
Company size: 2-10 employees
Industry: Entertainment
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2019
Without SEON we would suffer from high amount of chargebacks
With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.
Pros
As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.
Cons
The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!
Nick
Company size: 2-10 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
June 2021
Great product with a great team
It's a great product and team. All of our questions were answered and the team is extremely responsive.
Pros
The data is predictive and the implementation was seamless.
Cons
Honestly, no downsides, we're experiencing an immediate ROI.
Reasons for choosing SEON. Fraud Fighters
The SEON data was predictable, which leads me to believe that the data is fresher, not to mention cost effective. When you combine this with a company / team that is easy to work with, it's satisfying.
Response from SEON. Fraud Fighters
Hey Nick, Thank you for your review! We're glad to hear that we can help your business fight fraud more efficiently! Really appreciate this awesome review! Happy Fraud Fighting!
Replied June 2021
Ruben
Company size: 51-200 employees
Industry: Financial Services
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
November 2020
SEON review
Great tool for average price range
Pros
Nice and friendly design and features, nice UI.
Cons
The software is lacking of layout customization.
Response from SEON. Fraud Fighters
Thank you for your review, Ruben. It's great to hear that you like our UI. Thank you for your feedback regarding the dashboard. Our developer team works hard to improve the interface and make our product the best tool for fighting fraud.
Replied November 2020
Juan Pablo
Verified reviewer
Company size: 201-500 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
October 2022
Good experience
Good experience, it has allowed us to be more objective in identity validation and fraud identification.
Pros
It is an easy-to-use tool that allows us to validate data that we are not sure of.
Cons
I would like to have more certainty about the data you show.
Reasons for choosing SEON. Fraud Fighters
Meets our needs under the fraud detection model we have in place
Bálint
Verified reviewer
Company size: 10,000+ employees
Industry: Aviation & Aerospace
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2020
great tool to check suspicious payments
Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.
Pros
I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.
Cons
Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.
Reasons for switching to SEON. Fraud Fighters
To have more options and features to work with
Response from SEON. Fraud Fighters
Thanks for your review, Balint! Glad to hear that the email check function fits into your workflow perfectly. Thanks for the feedback about the login time as well.
Replied October 2020