SEON. Fraud Fighters

RATING:

4.94

(53)

About SEON. Fraud Fighters

SEON is a modern fraud prevention SaaS that can be implemented into your website or app. Use our modular APIs to enrich customer data (IP addresses, emails and phone numbers) and our device fingerprinting to accurately track your users and quickly spot would be fraudsters. Our admin allows you to set up flexible rules and comes with a whitebox machine learning algorithm that recommends rules based on patterns. Our cutting edge digital footprint analysis tells you who your users are - or aren't - by looking at over 50+ social networks & digital services based on details provided on registration. Identity thieves, carders and even sophisticated cybercriminals are easily stopped by this system, without needing to rely on expensive ID verification checks. Use the solution e...

SEON. Fraud Fighters Pricing

SEON. Fraud Fighters offers fully flexible pricing based on the number of API requests per month.

Free trial: 

Available

Free version: 

Available

Email and Phone Data Enrichment
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SEON. Fraud Fighters Reviews

Overall Rating

4.94

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 53 reviews

User Profile

Bence

Verified reviewer

Company size: 2-10 employees

Industry: Entertainment

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2019

Without SEON we would suffer from high amount of chargebacks

With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.

Pros

As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.

Cons

The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!

Nick

Company size: 2-10 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2021

Great product with a great team

It's a great product and team. All of our questions were answered and the team is extremely responsive.

Pros

The data is predictive and the implementation was seamless.

Cons

Honestly, no downsides, we're experiencing an immediate ROI.

Reasons for choosing SEON. Fraud Fighters

The SEON data was predictable, which leads me to believe that the data is fresher, not to mention cost effective. When you combine this with a company / team that is easy to work with, it's satisfying.

Response from SEON. Fraud Fighters

Hey Nick, Thank you for your review! We're glad to hear that we can help your business fight fraud more efficiently! Really appreciate this awesome review! Happy Fraud Fighting!

Replied June 2021

Ruben

Company size: 51-200 employees

Industry: Financial Services

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

November 2020

SEON review

Great tool for average price range

Pros

Nice and friendly design and features, nice UI.

Cons

The software is lacking of layout customization.

Response from SEON. Fraud Fighters

Thank you for your review, Ruben. It's great to hear that you like our UI. Thank you for your feedback regarding the dashboard. Our developer team works hard to improve the interface and make our product the best tool for fighting fraud.

Replied November 2020

Juan Pablo

Verified reviewer

Company size: 201-500 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2022

Good experience

Good experience, it has allowed us to be more objective in identity validation and fraud identification.

Pros

It is an easy-to-use tool that allows us to validate data that we are not sure of.

Cons

I would like to have more certainty about the data you show.

Reasons for choosing SEON. Fraud Fighters

Meets our needs under the fraud detection model we have in place

Bálint

Verified reviewer

Company size: 10,000+ employees

Industry: Aviation & Aerospace

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

great tool to check suspicious payments

Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

Pros

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

Cons

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.

Reasons for switching to SEON. Fraud Fighters

To have more options and features to work with

Response from SEON. Fraud Fighters

Thanks for your review, Balint! Glad to hear that the email check function fits into your workflow perfectly. Thanks for the feedback about the login time as well.

Replied October 2020

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