All YouVerify Reviews
1-22 of 22 Reviews
Sort by
Daniel
Verified reviewer
Outsourcing/Offshoring, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
You Verify Review
It helped us achieve AML-KYC compliance as well as become compatible with regulations AML and KYC regulations.
CONSThe thorough process that requires completion before a customer is allowed full access to our services
Faseyitan
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Easy to use and sophisticated
Lovely service provider with minimal downtime
PROSThere is API integration for all services. The Application UI is friendly and easy to use.
CONSExpect additional verification and also Image base64 is fixed at client end instead og from source
Reasons for switching to YouVerify
poor API design
Chizoba
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Improvement
Just fine
PROSEase of use and has many identify platforms
CONSDowntime and lack of notification when the fund is about to be exhausted
Reason for choosing YouVerify
Ease of use and promised that i can be able to verify many ID card formats but that has not been the case.
Reasons for switching to YouVerify
Ease of use, too much downtime, lack of response to complaints and takes long time to fix a problem complained
Vendor Response
Thank you for your feedback and noted some of your suggestions. In the coming weeks, we will deploy upgrades that will address some of your feedbacks. However, the downtime experienced on the data endpoint are due to our third party availability issues.
Replied July 2023
Kurobara
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
My go-to solution for all things KYC
- Well-documented APIs - Easy to integrate with. You can be up and running in 20 minutes- Relatively affordable- Responsive customer support- Stable service
PROSYouverify makes implementing KYC in your product a breeze. They provide well-documented APIs which are easy to integrate with. They also have SDKs you can utilize to implement features like liveness checks, document capture, and id verification, with a few lines of code.
CONSYouverify should provide SDKs for mobile applications. Their SDKs only support the web for now.
Joachim
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Great value for money spent
Overall from sales to onboarding including integration had been a wonderful experience.
PROSThe identity verification and AML features make it a very efficient system for our operations.
CONSNone for now. The user experience has been good snd there’s been few instances of downtime and unplanned outages
Jacob
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Reliable KYC service provider
The uptime for the ID service is good and they provide verification services for a variety of Nigerian IDs. Communication with the support team too is also great.The
CONSNone I can think of. I am very pleased with my experience so far and I would highly recommend
Babatunde
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Feedback
Responsive and effective customer service
CONSNone , we have been managed properly by them
Sabur
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Straight To The Point!
Overall, the experience is awesome from the standpoint of a Technical Product Manager.
PROSApart from the fact that it afforded us the opportunity to reduce our onboarding flow, I like the documentation structure and the security around the API Key creation. And again, I like the fact that there’s a controlled permission for the API access.
CONSI think the API flow implementation should be well documented.
Adebisi
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Ease of Integration
You verify APIs are very easy to integrate with
CONSYouverify currently helps me meet all my business needs for identity verification and background check services, so I don't have any features that I dislike about Youverify at the moment.
Aishat
Information Technology and Services, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Impeccable Customer Service
Good value for money!
PROSYouverify's customer support is prompt, courteous, and knowledgeable. They go above and beyond to address queries, providing a smooth and trouble-free experience.
CONSAPI documentation could be easier to understand.
Kagera
Business Supplies and Equipment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
YouVerify - Is Effective and Highly Secure
It is a great fraud detection solution and comes with amazing security features.
CONSWith YouVerify, never had a problem with this tool.
Harrison
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Reliable KYC service provider
Variety of Nigerian ID Great customer support Easy api integration
CONSNone I can think of. I am very pleased with my experience so far and I would highly recommend
Thuan
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Identity service in YouVerify
User Identity
PROSWe were looking for a User Identity service in Nigeria and YouVerify was exactly what we need. The service is totally exact and the pricing is reasonable.
CONSI think YouVerify needs to have a post-paid option, we sometimes run out the balance and it's affected our production run too much.
Chukwuemeka
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Good Product
Their fast and reliable response. Their prompt customer service too.
CONSThe cost of verifying an identity is high.
Gbemi
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best Solution for KYB
Very easy to integrate and great support team.
CONSNone for now. I am very satisfied with the service at the moment
Esther
Banking, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Best solution for KYC
Efficient customer support team.
PROSStable Identity services, great value for money, efficient customer support team.
CONSNo Downloadable feature for KYC Verifications.
Luqman
Utilities, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Smooth
Data validation feature is very smooth to use.
CONSThe pricing should be reduced and some extra face and ID verification should be implemented.
Kingsley
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
The best alternative
Great experience
PROSThe techstack is the simplest and easiest and most affordable
CONSSome products being developed should be fast tracked
Omowumi
Import and Export, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great
Audit, verification check. Yes it was easy.
CONSNone I can think of right now. Great product.
Oluwatomisin
Financial Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2023
Customer service
Easy to use and integration was seamless
CONSPoor customer service, the support teams need to be relaxed when discussing with clients
Vendor Response
Hi Oluwatomisin, Thank you for taking the time to leave us a review. We appreciate your feedback, both positive and negative. We're glad to hear that you found our product easy to use and that the integration was seamless. We're always working to improve our customer service, and we're sorry to hear that you had a negative experience. We understand that you're looking for a more relaxed customer service experience. We'll take your feedback into account and work to improve the way our support team interacts with our customers. In the meantime, we'd like to offer you some credit as a gesture of goodwill. We hope you'll give us another chance to show you how much we value your business. Please don't hesitate to contact us if you have any further questions or concerns. Your Sincerely, Youverify
Replied August 2023
Chiamaka
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2023
Not Impressed
It's easy to verify NIN, seamless I must say.
CONSNow takes three weeks to get a verification done.Agents do not take proper pictures of the address.
Reasons for switching to YouVerify
I guess I'm switching back to where I came from.
Abdulazeez
Financial Services, 501-1,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Best solution for Fraud Detection
It's been good so far
PROSDowntimes are rareReal time verification And quick response from customer support team
CONSNone. Experience so far has been good so far