All Kashoo Reviews
1-25 of 129 Reviews
Sort by
Javier
Entertainment, 1,001 - 5,000 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed September 2021
Amazing alternative to Wave & a better value than Quickbooks for freelancers & small businesses.
Geoff
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Kashoo Much better than some of other choices
My overall experience has been great. I paid one time and eliminated any monthly payments. It is very reasonable for the price and works as well as high-end programs.
PROSit is very inexpensive and it takes care of everything that I need to be done from accounting software.
CONSIt can be difficult to download transactions so they can be accounted for in the business. However, it is still very efficient.
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2019
Great Software--If You Don't Need to Connect Any Bank Accounts
Ideally, Kashoo would be that accounting software that provided accurate cash flow statements and analyses that were no older than 2-3 days, and would include not just bank account transactions, but also credit card spending and transactions. In our office, any bills or charges that are setup for automatic payments or auto-pay are linked to credit cards, rather than our bank account(s). If I could get Kashoo to function properly with our credit card AND bank accounts, then I would save myself and our CPA tremendous amounts of time and paper clutter at tax time because I could provide statements or reports from Kashoo with itemized expenditures for all accounts. Alas, until Kashoo can resolve its synchronization issues with our financial institutions, then I'm forced to go through and annotate each credit card statement with the expense type, etc. then email or fax each statement to our accountants...
PROSAfter reading so many great reviews about Kashoo and its comprehensive but UX-friendly accounting features, I was super-excited to purchase a steeply discounted subscription/membership on App Sumo several months ago. I was particularly looking forward to being able to sync multiple company bank accounts, as well as our daily credit card sales from Square POS, in a single application. The Square/SquareUp integration is among Kashoo's strongest features in my experience, as I can't recall any synchronization issues or glitches accessing Square data in Kashoo. It also has an iPhone app that's fairly functional, albeit wholly utilitarian in its look and feel. However, considering how much data and memory are consumed when running most accounting programs, the Kashoo app manages to be easily sync-able and fast, which I wasn't expecting...
CONSConnecting bank accounts and accessing transactions has been a thorn in my side from Day One. I've tried multiple browsers--Chrome, Firefox, Opera, Safari, etc.--and tinkered with firewall and security settings far more than I probably should trying to get Kashoo to work correctly with operating account at PNC. I don't know if it's because of the number of transactions or the fact that there's a secondary trust account attached to PNC's online business banking, but I cannot get some of the most crucial bank and credit card accounts to work properly on Kashoo. I've also had issues with credit card accounts and have tried deleting and reconnecting accounts so many times that I'm to the point where I haven't even attempted to open Kashoo in weeks.
Reasons for switching to Kashoo
Wave was great--at first... But the more transactions and account data were synched and/or uploaded, the slower and more sluggish it got. Also had a bad experience using their credit card processing system/feature (they refunded a customer's money without notifying us beforehand because apparently they were prohibited from servicing businesses in our sector) which forced us to seek out budget-friendly, feature-rich alternatives for our small business.
Bill
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2021
Not good
Where do I even begin? Kashoo’s bank feeds fro my credit card show up in USD, even though the card is CAD. They had no fix for this, so the feed became largely useless. When I purchased the software on a lifetime deal, I was told I would be able to upgrade to Kashoo 2.0, an upgraded and improved product, complete with machine learning for automatic categorization of imported transactions. As it stands, Kashoo is quite clumsy and time-consuming to use. Each transaction has to be manually dealt with; there are no features that allow bulk or automatic categorization. Kashoo 2.0 materialized for a brief period, and then became Trulysmall. When I finally requested to have my subscription transferred, I was told that wasn’t an option. Without major upgrades, Kashoo is unbearable to use. Stick to the other tried and true options out there. They might cost more, but surely an additional 5-10 hours of your time per month is worth the extra $10-20 you’ll pay to get real accounting software.
PROSIt's inexpensive, that's about it, it's not good.
CONSClunky, lacks many features of its competitors, time-consuming, bank feeds don't always work
Aninda
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Easy to use Accounting Software
It was awesome as it really improved our business operations and brought in efficiency. Our Customers & Salespeople all were equally satisfied using this platform
PROSThis is a very easy to use, not so complicated, simplified Billing & Accounting system. Adopting to this software is very easy and it gives you plethora of integration options.
CONSWhen the user numbers increase, this software may get a bit costly for you and lags a bit when concurrent users are using this application.
Reason for choosing Kashoo
Kashoo was simplistic and pretty much had it all!
Reasons for switching to Kashoo
Wave was good until we found performance and feature limitations that needed to be integrated in our business.
Carma
Verified reviewer
E-Learning, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed July 2019
Good Value for the SoloEntrepreneur
I've been doing my books in Excel for years, but have gotten to a point where that just isn't working for me anymore. I needed an accounting software solution and didn't want to go with the one I've been using for personal expenses due to personal beliefs. Then I heard about Kashoo. It was affordable. It looked fairly easy to learn and robust enough to grow with me. I haven't used it much yet, but I really like what I've seen so far.
PROSThe software is relatively easy to use for a beginner. It also looks like something I can grow with and even pass on to an accountant once my business has grown large enough.
CONSThere is a bit of a learning curve and I'm not able to import information the way I was hoping to.
Reason for choosing Kashoo
I discovered that Quicken supports organizations that go against by religious beliefs and do not want to have my money go toward those causes.
Reasons for switching to Kashoo
My business was getting sophisticated enough that a spreadsheet just wasn't cutting it anymore.
Dave
Verified reviewer
Music, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Great Canadian Accounting software
I've used Kashoo to track my finances as a professional musician for a few years now and it has never let me down. It's very fast to get in and out and do what I need to do. I love being able to support a Canadian company, in Canadian dollars :) Support has been very responsive when I've needed it.
PROSKashoo is very clean and lightweight. Not flashy, but that makes navigating the web app and iPhone app snappy.
CONSLacks some of the bells and whistles of the 'big boys' in this space - like integrations with other services. That's not something I need right now, but could be useful in the future. Kashoo's design can seem lacklustre at first. There's power in that, but it's not nearly as friendly-looking as Freshbooks, for example.
Kimberly
Verified reviewer
Management Consulting, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Kashoo makes my CPA happy
I use Kashoo daily to keep track of my business income, expenses, and invoicing.
PROSKashoo is easy to use. It's easy to invoice my clients by sending them invoices directly via Kashoo. It's recommended by my CPA and the reports make him happy.
CONSI would love to be able to set up recurring invoices but Kashoo doesn't offer recurring invoices. Maybe in future?
Randy
Verified reviewer
Accounting, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Good software for bookkeeping
It is a great software that help people on day to day bookkeeping.
PROSThis software is very easy to understand for people who do not have accounting background. I taught my clients for this software and then can learn it very fast, there is always someone to help you online. Great software in the market now.
CONSSome functions are confusing for example, to overwrite GST or PST. There is no formal instruction on how to perform these functions
Randy
Verified reviewer
Accounting, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Good software and very easy to use
We have used Kashoo to help our small business owner to get their own books. By doing this way we made less mistake on bookkeeping and saved our clients lots of money.
PROS1. Very clear interface, when I show this software to our client they could easily understand. 2. Very functional, I can enter all the data efficiently, this software also remember entries. 3. Support is always there, every time I have question I can just live chat with the support and get my answer within few minutes.
CONS1.for our client from china we may need different languages to help those who does not understand English able to make their own books. 2. A comprehensive training would be best for users. 3. More features helping client like scan in or suggestion entries for better client experience whenever they need support.
Miguel
Verified reviewer
Entertainment, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
The Online Account Software for Startups
My overall experience is that my accountant loves this, and everywhere I go I automatically turn heads because this software makes me look professional even though I am a Company of One.
PROSIt has a very clean look and the fact that I can look at my statement very quickly is amazing
CONSA step by step onboarding would be ideal.
Vivek
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Superb, snappy, comprehensive!
When I set up my business 5 years ago I knew I would need an easy-to-use accounting system. As an accountant myself I needed one with all the bells and whistles, and as a business owner I needed one that was easy to use from anywhere and fast and flexible. After experimenting with a number of unhappy options, I stumbled across Kashoo and it was love at first sight.
PROSClean, snappy interface; support for serious accounting (adjustments, transfers, trial balance, general ledger, supporting documents) over and above simple receipts and payments; cloud-based & browser-based so allows me access from anywhere and peace of mind regarding data security and backups. And I can share it all with my auditor sitting miles away at his Windoze PC so he doesn't have to take up space in my home office, where I happily update Kashoo using my iMac :)
CONSMaybe a tad more support for drag-and-drop would be nice as would the ability to open it in multiple windows so I can cross-check and tally stuff a bit easier than going backward and forward in the same browser window.
Glenn
Cosmetics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Review kashoo
I can see up to date my statement income monthly or yearly and compare, so i can adjust strategy when i want. Program everything up front bills. Find receipt paid , clients that buy on credit, when to call them. Bills to pay. Can comepair booking with my bank statement, do monthly tax payment, download documents in exel, pdf etc
PROSIts a simple to use day by day administration program. 24 hours eccess any where in the world. Get all financial information how your business is doing.
CONSIf your not good in english it will be hard to understand most instruction , like setting up certain things to get going, personaly i dont go to deep in setting up complicated administration things i dont understand, but when i have to you can get online help , only on working hours, not 24 hour. Maybe some more after hours asistance can come out handy, depens in which time zone you living.
Ken
Restaurants, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
2
Reviewed June 2019
Basic Software at Economical Price
We are running a seasonal fast service restaurant with 20 employees with a pretty simple chart of accounts. I use QuickBooks Online for other businesses but I was looking for something less costly which integrates well with our Square POS terminal. Kashoo does a great job with Square and it is less than half the price of QBO, but with commensurately less functionality.
PROS1) Automatically lists the latest entries in income or expenses or other accounts if you select them. 2) Easy to learn and to get going 3) Excellent integration with Square allowing you to run detailed excel reports to slice and dice your Square transactions to your heart's content.
CONS1) Bank account transaction matching is cumbersome and a bit clunky. The top half of the page is what you've matched, and the bottom half are all the entries in Kashoo INCLUDING matched ones. The bottom half should really be just the unmatched entries. 1a) You can't run a report on matched or unmatched entries and if you select or download the bank account account it does not tell you which entries are matched. 2) It won't add up sub accounts on an income statement 3) In general, if you want to run reports the answer is excel, but excel isn't that bad: it's just a pain to dump it, format it, sort it , etc.
Reason for choosing Kashoo
Price / performance / Square Integration.
Deborah
Media Production, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Great accounting program, easy to learn and use, but report formatting needs a lot of work.
I know that the look of reports is not a top priority in accounting software, but a clean, professional look does matter to me. I have been advised by Kashoo that they are working on them but it has been months now and nothing has been fixed. If it wasn't for this issue, the software would get a 5/5 from me. I really like using the program and don't want to switch to something else.
PROSHas everything I need to run my small business Easy to learn and use, not a huge learning curve Canadian product!
CONSData entry requires a lot of scrolling up and down Report formatting really needs work: - Accounts are not in numerical order - Columns don't line up - Some reports have no title or date range, I have to add them manually (statements and ledger) - Font headers are huge and can't be adjusted, creating way more pages than needed - No way to adjust page sizing (often get one line on a second page when it would easily fit on the first) - Report templates are not customizable, they can only be fixed by Kashoo.
John
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Kashoo Review
No problems
PROSUse of navigation and pop up help topics
CONSIncome and Expense pages dont "spring" back to last use eg looking at entries on say page 3 for example then leave that page but have to cycle back from latest listing page to page 3 Perhaps also better prompts on what to do at year end
Reason for choosing Kashoo
Quicken wasn't available for Mac at the time
Robert
Consumer Goods, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Easy and beautiful!
I really like being able to do everything on my iPad. I also love the customer service by phone is key and email is great to. Finally I love giving password to my accountant and I'm done!
PROSiPad app
CONSinvoicing is a little fussy and the graphics are a little complicated. Need to make it easier to identify and manage unpaid and past due invoices
al
Machinery, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Great Service , Please adjust the last U.I. change
I find that the last U.I. change was a step back, some functions are a bit harder to find. I can see what the goal was, but I think things like renaming receivables to "unpaid invoices" for example is less clear, and a bit silly.
Kent
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2018
Kashoo Accounting Provides Adequate Solution
Overall Kashoo does a pretty fair job. It served its purpose for about a year but was ultimately replace with a more feature-rich package.
PROSI liked the fact that Kashoo is an online solution and could be accessed from anywhere. The interface was fairly intuitive and easy to follow in most places.
CONSKashoo is a fairly good solution for online invoicing and billing but for the price lacks some of the features that you would expect.
Linda
Verified reviewer
Hospital & Health Care, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed April 2019
Limitations
Printed invoices are clear, but do not show payments made from different sources, therefore, of limited usefulness for clients wishing to access funding through two different EAP/benefit plans.
CONSPrinted invoices do not show payments made from different sources, therefore, of limited usefulness for clients wishing to access funding through two different EAP/benefit plans.
David
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2018
Kashoo is awesome!!
What a great app! This is perfect for a small business/ entrepreneur! As a realtor, its perfect for me to keep track of all my receipts, etc!!
CONSNot a whole lot of cons! Overall very simple and straightforward. The overall layout/look of the app isn't my favorite. But not concerned with that. Works well!
Nicole
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Excellent Customer Service is their Winning Point!
I love this app because it is - simple to use - no technical skill needed - IOS app to record the expenses at any time
CONSThis is not a must but if it can be done then it is perfect. Need to integrate with Payoneer.com
Tara
Food Production, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Love the Support
I love Kashoo, because the support is great and they understand Canadian needs such as gst, and payroll deductions.
PROSThe support material, i.e. online videos and instructions and how quickly the helpdesk responds
CONSI wish you could upload bills, like a master card bill directly.
Kolleen
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Perfect Answer to the Expensive Options
Kashoo is simple and intuitive. They also have an amazing help department and put out teaching webinars quite often. It has everything I need as the big powerhouse SaaS, but no where near their ridiculous pricing.
CONSI had no problems at all with anything. I didn't know how to perform a function and their help desk sent me screen shots and support. Great team!
Reasons for switching to Kashoo
Pricing
Peter
Graphic Design, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Accounting that meets your level of use
Serves my needs and level of proficiency well.
PROSThey offer ongoing training to enhance your experience with use. Fairly easy navigation and easy to use even for those not well experienced in bookkeeping. Easy to go back and make corrections. Offers different levels of use from basic bookkeeping to issuing invoices and charting of information. Easy access to real time online tech support.
CONSHad some issues of connectivity that required tech support