All MotivateU Reviews

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User Profile

Andrea

Verified reviewer

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

For mobility impaired, this is the internet training solution you've been looking for

I love this software. I can work out in the comfort of my own home with a professional trainer who can modify and encourage and hold me accountable for showing up.

PROS

With Covid, going to the gym was moot. When it took me 7 months to begin recovery after my last injury, online training videos were a waste of my money and time. My left hip and both shoulders are limited by pain. I've gained back the weight I lost, so I'm hampered by that as well. MotivateU gives me live, interactive training time with a professional. Because of that we can do modifications to exercises and now that I'm finally in physical therapy, we can go over my PT exercises so I can work on building a consistent routine. Most important though is the live feedback as to how I'm doing the exercises.

CONS

This is V1. I'm sure this will have so many future feature adds, but for right now direct messaging would be a nice feature.

Vendor Response

Thank you for your insights Andrea! We love having you as a customer!

Replied November 2021

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great App for Fitness tracking

Overall experience is really positive. Better than other fitness tracking apps.

PROS

I personally liked this software because it was easy to use, no long sign up- sign in process just use it. During this pandemic time, taking care your health and body is not an easy thing. With MotivateU you can manage both at home very easily. I am that kind of person who rarely go to gym and do workout so it is very useful for me.

CONS

Need more features like direct messaging, session feedback. I found it's interface little bit leggy I'm not sure whether it is my device's problem or it's from the software side.

Vendor Response

Thank you for your review. We are glad that you found the app useful! Session feedback is available under your 'class stats' and direct messaging is currently available through our community channel and will soon be available directly on the platform as well.

Replied February 2022

Benjamin

Airlines/Aviation, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Diary Meets Goal Tracker

PROS

I like how it's specific to goals but I would like it to be tailored to fitness and exercise.

CONS

It's a little confusing. I'm not sure how I'm supposed to be using it and how my life will benefit. I think focusing on the value proposition instead of the features will be key to growth.

Vendor Response

Thank you for your review Benjamin. Within the paid versions of the app you can participate in a myriad of fitness and wellness activities.

Replied February 2022

Yaffee

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2022

Excellent value for keeping you motivated and healthier.

Being healthier has been a priority for me, and I do well anywhere when I exercise. MotivateU has helped to make that more consistently.

PROS

I'm a sucker for rankings and relationships. With a service that relies on transparency and sustainability, I definitely appreciate my link and a scoreboard to keep me motivated.

CONS

I'd think it could be enhanced a little more, but that was to be desired during this time.

Andrew

Computer Software, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Excited to Use More Often!=

This will be a real game changer for personal trainers trying to find new ways of connecting with their clients in these crazy times and beyond.

PROS

Getting real-time feedback just from my webcam and nothing more was amazing. It really pushed me to focus on the form of what I was doing and was a lot of fun.

CONS

It might be nice to get more details about the sessions I've completed (breakdowns of where I did poorly, etc), but I am also certain that's a feature that'll be added eventually.

Vendor Response

Thank you for your feedback Andrew! You will be happy to know that a breakdown of your performance during each session is actually already available by clicking on your class history. We will make sure to point out the location of this feature for new users. Thanks again!

Replied November 2021

User Profile

Masroor

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great App with a lot of potential

PROS

All the features I have used so far are absolute banger. App has a lot of potential.

CONS

Some small QA issues here and there. Nothing really big.

Vendor Response

Thank you for your review Masroor. We are glad you are pleased with our solution and we aim to continue to improve and add more convenient and accessible features!

Replied January 2022

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

Great value to keep you accountable and healthy

Being healthy has always been a focus and when I'm exercising I perform better everywhere. MotivateU has made that more consistent.

PROS

I love leaderboards and connections. With a product that's dependant on performance and accountability, I love having my connection and a leaderboard to motivate me to perform.

CONS

I would say it needs to be spiced up a bit, but it's to be expected at this stage that the interface is slightly bland.

Vendor Response

Thank you for your review. We strive to have 5 stars across the board. You can always reach us through the help feature on our app, via phone, email, or DMs on any of our social media channels. Please reach out should you require any support and we would be pleased to assist!

Replied January 2022

Amy

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Fun tool for goal setting

It's been an overall positive experience! It's a great way to hold myself accountable.

PROS

So far, all of the features are intuitive.

CONS

No cons so far. It works as one would expect.

Vendor Response

Thank you for your review Amy! Glad you find the features intuitive.

Replied January 2022

Brian

Marketing and Advertising, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

The future of fitness tech

PROS

I enjoyed the ease of use and the technology is top notch.

CONS

Can't take advantage of the full feature set

Vendor Response

Thank you for your review Brian. We believe that if you fully try our solution you will be 100% satisfied.

Replied January 2022

Jack

Architecture & Planning, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Awesome app!

Excellent user experience

PROS

Great app that makes health goals fun and easy to track

CONS

Nothing yet. It’s been working great !!

Vendor Response

Thank you for your review Jack! Glad to hear the app has been fun and easy to use!

Replied January 2022

Zack

Defense & Space, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A+ would reccomend

PROS

Smooth clean interface, A+ support and great features like community help make MotiveateU an incredible value.

CONS

I have very little negative to say and only expect more features and improvement in the near future.

Vendor Response

Thank you for your review Zack. We have glad that you are pleased with our current feature set and happy to report that you will be seeing several additional feature roll-outs in the weeks and months to come. Thank you for being a MotivateU customer!

Replied January 2022

Steven

Computer & Network Security, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Fresh view on a common app

PROS

I was impressed with the ease of use. I've used many different fitness apps and even though I work in IT the other apps were to tedious and involved.

CONS

There is nothing here to put. Was good to work out from home.

Vendor Response

Thank you for your review Steven. We strive to make our customers satisfied with our solutions. If there is anything you believe we can do to make your likelihood to recommend a 10 out of 10, please let our team know.

Replied January 2022

Maniprakash

Education Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

One of the best.

It's very useful software...

PROS

It's very easy to use....even if people don't know how to use... they can use because of UI was amazing

CONS

I think there is no need to feel like least about the software... everything is fine upon me.

Vendor Response

Thank your for your review Maniprakash. Given the positive feedback of your comments please let us know if there is anything we can do to improve your rating.

Replied February 2022

Alice

Health, Wellness and Fitness, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Great software

It’s been wonderful, I love working out from home and still feel connected!

PROS

I always get intimidated by new technology, but motivateu is super easy to use!

CONS

No complaints from my side, everything has been easy

Vendor Response

Thank you for your feedback Alice! Glad to hear that you are enjoying the benefits of our solution and that you are finding the solution easy to use!

Replied November 2021

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Simple software for guiding clients through workouts

PROS

Really easy to use both in class and when connecting/prospecting with clients.

CONS

Working on audio integrations but can manage today with external apps

Vendor Response

Thank you for your review! We are glad that you are excited for our upcoming new feature!

Replied February 2022

William

Marketing and Advertising, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Wonderful exercise experience with precise feedback

Very intuitive software that allows you to get real time data on how well you are performing each exercise and the best part? The instructor is there to give feedback as well. Works great as a method to improve your overall exercise experience!

PROS

Love the ease of use of the software and also the overall user experience.

CONS

Overall, not much too complain about and excited as to see what the company implements in future product updates

Vendor Response

Thank you very much for your review William! We are glad that you find the app enjoyable and easy to use!

Replied February 2022

Eva

Health, Wellness and Fitness, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

critical to the industry

MotivateU is doing something that is greatly needed in the fitness industry. With a growing interest in virtual fitness sessions, a tool to track effectiveness and progress is extremely valuable.

PROS

synchronization feature is unparalleled to other solutions out there

CONS

integrations are always help for a seamless experience

Vendor Response

Thank you very much for your review Eva! We are thrilled to hear that you appreciate the vitalness of our app in addressing the needs of virtual, remote, and hybrid fitness.

Replied January 2022

anuj

Education Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

Great and Easy to use

PROS

This has been marvellous, I enjoy working from home and feel connected all the time!

CONS

No complaints from me, just one little thing to notice here is that there are few quality problems with the product.

Vendor Response

Thank you for the review. Please share with us any issues you believe exist so we can resolve them. There is a 'report bug' as well as a 'help' link at the button of the left navigation.

Replied February 2022

Mahmoud Reza

Computer Software, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Quite useful

Generally good

PROS

Ease of use for the instructor to track and help the team

CONS

Sometimes a little hard to track the whole team

Vendor Response

Thank you for your review Mahmoud! Someone from our customer success team will reach out to you to demonstrate how you can more effectively use our team tools. In the meantime, please check out our step-by-step how to video tutorials.

Replied January 2022

Andres

Staffing and Recruiting, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Awesome support

PROS

The product is awesome, but more importantly, the founder’s incredible. You’ll always be 100% supported

CONS

None so far. Will use more and circle back.

Vendor Response

Thank you for the review. We are happy to hear that you feel our customer support is top notch!

Replied February 2022

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