Our experience has been nothing but stellar. We switched from a different studio management software and everything has been so much easier to run since switching.

The ability to let the customer choose the price they pay for each service.

The backend is still being updated but it will soon be much more user-friendly I'm sure! And it's still great in the meantime.

My overall experience with Arketa has been nothing but amazing, and I would choose this platform over and over again. The customer service and general support that I have received and continue to receive could not be more efficient and to the point. Also, the overall functionality of the platform is amazing. It is efficient and easy to grasp and get an understanding of. I would recommend Arketa to absolutely anyone in the fitness industry. Arketa was also recommended to me, so I know that I'm not the only one extremely pleased with Arketa's services.

I love how straightforward and to the point all the functions are, most of all from the backend. Additionally, I could not be more pleased with the customer service.

I think what frustrates me from time to time is that I need to go out of Arketa and onto stripe to see my net income.

I signed up with them in 2021. They were amazing. Easy to access, helped with on boarding and trouble shooting and their subscriber events were great. Over time I have referred several people. Since the change in name and I safe assume personnel I would not recommend them ' unless you are tech savvy and have your own website.

Collects payments Relatively easy to set up schedule Need to improve zoom sync make it easier to edit zoom links House videos

Poor customer service. They are friendly but friendly is not getting the job done. When they were Sutra they designed my website. That was a HUGE plus. However getting assistance with my website or building out a community (which they strongly promote when doing challenges) could take 5 weeks to 6 months to get resolved. Currently I have been waiting 4 months to get an answer to why my web pop up disappeared and getting it updated.

Overall experience has been wonderful. Much more affordable and with more features that are useable than my previous software.

Product is super easy to use and with more features coming out will be even better. Price was on point for the amazing features that already come with it. Additionally, I am not paying extra for a lot of random stuff that I don't know how to use. Amazing customer support and help with setup and integration questions.

There are some very minor things that I think could be added/changed, but I have been told some of these features were coming so I don't necessarily want to list them.