Hellotracks

RATING:

4.1

(14)

About Hellotracks

Discover the transformative capabilities of the Hellotracks Business platform, a pioneering solution engineered to revolutionize field staff operations. This comprehensive suite is meticulously designed to empower organizations with the tools for efficient management and optimization, elevating the standards of field operations to unprecedented levels. Experience unparalleled oversight of your team's precise locations, enhancing operational efficiency and significantly boosting productivity. Our cutting-edge automated dispatching software is tailored to eradicate scheduling challenges, intelligently optimizing routes for peak efficiency and cost reduction. Dive deeper into customization with our adaptable workflows, tailored to meet the unique demands of your business...

Hellotracks Pricing

Monthly subscription of only $10.00 per employee.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

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Hellotracks Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Hellotracks

1 - 5 of 14 Reviews

User Profile

Gertruda

Verified reviewer

Logistics and Supply Chain, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed September 2020

Small price for main feature

We started our jobs with confidenced that all routs are under control. And this sofware hellped us to grow. So now we need more functions and switched to orher product.

PROS

The price is very low if you need only the planning, tracking and optimizing the routes. Very good snd easy app for driver. They love to see the excact time window to artive.

CONS

Very few functions and no possible to customize.

Reason for choosing Hellotracks

Great pricd

Patrick

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Best Field Staff Management tool ever

Amazing experience! Ine can get a perfect overview of field staff activities real time and at a glance. It's so easy dispatch and track the work in the field. Allows dynamic planning!

PROS

Easy to use Intuitive To some extent, ability to customize Adapt language to Spanish

CONS

Schedule view is unfortunately missing Not possible to optimize routes when having different start and end locations Dashboard not possible to customize and showing information not relevant

Reason for choosing Hellotracks

Hellotracks gave an excellent first impression, ready and fast to answer any question. VERY proactive team. I approached Dispatchme recommended by a good friend of mine. Getting in contact with Dispatchme was a terrible experience. Lack of interest, professionalism and respect.

GEOFF

Building Materials, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2019

my experience

PROS

I like how you can customize each route and stop.

CONS

I wish we could automatically reverse the routes.

Vendor Response

Thank you Geoff, We appreciate the feedback from you and are happy to hear that you like the customization feature within Hellotracks. At Hellotracks we are always considering ways to improve the product and we will look into the possibility of creating a feature that can reverse routes. Regards, Your Hellotracks Team

Replied August 2019

Susan

Transportation/Trucking/Railroad, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Enhances efficient management and optimization by monitoring team locations

This solution is designed for businesses requiring real-time coordination and field staff for efficient service delivery, including logistics, maintenance, public sector, and health services.

PROS

Hellotracks suite enhances efficient management and optimization by monitoring team locations, automating dispatching, optimizing routes, and cutting costs with customizable workflows and advanced analytics.

CONS

Updates are made by own without any notification. Plus, the limited functions are a big problem.

Linda

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2019

Hellotracks Evaluation

Benefits: -Easy to navigate -Helps us stay organized -Interfaces with out programs we use for the business

PROS

The software helps us to track our field employees and helps the field employees track to find our customers

CONS

Changes/updates are made without an explanation or awareness

Vendor Response

Thank you Linda, We appreciate your feedback on Hellotracks. We are happy to see you find the software easy to navigate and find it helpful in tracking your employees and customers in the field. We are sorry that our updates are made without explanation or awareness and appreciate you bringing this issue to our attention. You are likely not the only client who feels this way. We will consider actions to improve this for you and our other clients going forward. Regards, The Hellotracks Team

Replied August 2019