Plug N Track GPS Software

4.85 / 5 (34)

About Plug N Track GPS


Plug N Track GPS is a cloud-based fleet management solution for businesses of all sizes. It caters to companies in the fleet management industry. It offers live fleet tracking, GPS tracking, real-time alerts, driver behaviour management, vehicle health management, reporting and analytics functionalities within a suite.

Other features include trip history, driving metrics, incident auditing, service management and reminders, asset tracking and data exports. The software also provides instant replay features, by which users can view trip details such as arrival and departure time, after-hours usage, routes and billing information. Plug N Track GPS offers integration with Google Maps.

It is available in a monthly subscription pricing. It is compatible with Windows, Mac and Linux. Android and iOS mobile applications are offered. Support is available via email, chat and over the phone. Other support options include FAQs and demo videos.



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Supported Operating System(s):

Web browser (OS agnostic)

34 Reviews of Plug N Track GPS

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(29)

4 stars

(5)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 34 reviews

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April 2018

Scott from Ryerson

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Easy to set-up, great features and excellent customer service!

Pros

Report data is invaluable. Seeing daily info like stop times by delivery, fuel loss and aggressive driving behaviours is essential to ensuring you have the right drivers and that your assets are being operated in a manner that will protect them from unnecessary wear and tear!

Integration with Google street view is also great when your trying to identify landmarks!

Cons

It would be nice when adding landmarks if they could be added by clicking on stop and start points, currently you have to zoom in and click beside the start or stop.

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied April 2018

Thank you Scott! We're happy that you find such value in the Plug N Track GPS platform and that our service is living up to your expectations. I'll ensure your suggestion regarding the method of adding landmarks makes it to our development department for consideration. Thanks again, and if there is anything more that we can do for you, please let us know.

July 2018

Arleen from Direct Plumbing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

The Plug n Track Software has been a fantastic asset to our company so far!!

The best benefit was efficiency.

Pros

This software has streamlined our operations completely. We now know where all of our techs are in the GTA and do not have to call around to see where everyone is. When a customer calls and needs service right away we know exactly who is closest and how long it would take to reach them. Fabulous!!!

Cons

There are no real draw backs to this software so far. The only room for improvement would be the mobile app that doesn't allow for reports and such but really, we have those on our computers so not a super huge deal.

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied July 2018

Arleen, thank you for leaving a Plug N Track GPS review. We are very pleased to see that our system is working out so well for you! We continue to update the software and mobile app, so thank you for your feedback. If you ever need any assistance, please let us know. We're happy to help!

October 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2017

Very informative and personable training session, great stuff Mike!

The ability to assign assets efficiently to task, review routes, understand fuel consumption, and monitor driver behaviour.

Pros

The interface. It's so intuitive and quite easy to manage. The options are at your fingertips and the integration into Google maps is a smart feature.

Cons

Some of the outputs on the reports could look a little sharper and easier to read, format-wise.

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied December 2017

Thank you for your review! We really appreciate you taking the time.

April 2018

Warren from Astro Towing

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Excellent!!

Pros

Easy to use and allows for specific configuration to compare the balance of the fleet to make an accurate review

Cons

Almost too many options but overall the system works for us very well

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied April 2018

Thank you for your review! We are very happy that you find Plug N Track GPS to be of such value. If ever you need some training on all of those extra features, please let us know. We're happy to help. Thank you again!

June 2017

Gordon from Pacific Coast Fire Equipment

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Excellent product for reducing costs and fleet management.

Reduce maintenance costs, fleet and time management.

Pros

Ease of use for tracking vehicles and usage. Also for safety in regards to tracking vehicles in remote areas. Great reports that can be easily generated.

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied June 2017

Thank you Gord! We appreciate your comments. Tracking your vehicles to monitor usage, enhance safety, and lower costs is key to a tracking solution's long-term ROI success.

March 2018

Greg from Impark

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Very accurate and detailed plus easy to use

Pros

map integration, ease of use, detailed reporting, pin point accuracy, email notifications to myself

Cons

losing gps signal underground which can lead to inaccurate pin point locations up to several blocks away

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied March 2018

Thank you for providing us with your review Greg. Happy to see that you like the system and that you find it accurate and easy to use. In regards to the losing the GPS signal when the asset is underground this is a factor that affects all GPS tracking systems. We pride ourselves on using only the latest technology to ensure our customers are as connected to their fleet assets as they can be. I'll ensure you're account representative is aware of your concern to discuss further if you wish. Thanks again for your review. We are happy to have great customers like Impark!

November 2017

Helder from Santos Drywall Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

I have been using this for the last few weeks and am very happy. I would recommend it to any company

There have been many benefits I have a better control over my job spending . I also have an older work who does not use a gps or smart phone and I have been able to guide him when he gets lost. My service team has been running more efficient.

Pros

Info received for each unit helps keep everyone on track. The customer service I have received has been great got me all set up and answer every question I have had. Also thank you to Jim Schwab for being so attentive to all my needs.

Cons

Phone app could use an update other than that I have not seen any other cons to the software keep up the good work

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied November 2017

Great to hear you're having such a good experience Helder! We look forward to continually improving.

October 2018

Paula from Veolia

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Great Product

Just used for less than a week and can see the production and cost benefits without really using the full product yet so can just imagine what the benefits will be when utilizing product to full potential

Pros

easy to install, easy to use, great customer service

Cons

so far nothing that we can see but have only been using for less than a week

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied November 2018

Paula, thank you for leaving such a nice review. We're happy to hear you've had such a good initial experience with our product! I'm sure you'll continue to uncover new ways of cutting costs and increasing productivity as you become more familiar with the system. If you ever need any assistance, please let us know. We're always happy to help!

December 2017

wilson from keen on green disposal

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

easy to use

Pros

I like how the system provides a lot of information, able to customize boundaries and easy to see reports.

Cons

the design of the dash board, icons and fonts can use a face lift. Would be nice to have sharper images. Fonts and layout looks like its in the 80s - still running ms-dos. Asset info section is a bit clustered.

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied December 2017

Thank you for your review Wilson. Happy to hear you're getting lots out of the system. We continually make improvements to features and functionality. The user experience will always be high on our agenda and you can look forward to many new enhancements.

June 2017

Julie from Transchem Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Great

Pros

It is very specific, we can find out so much information at the touch of a button. Really like that it uses google maps to be able to see locations.

Cons

An easy way to load customers on to the system. It would be nice to be able to upload addresses from an excel spreadsheet right in to the system.

Response from Plug N Track GPS of B&B Electronics/Certified Radio Group

Replied July 2017

Thank you Julie for your review! We really appreciate you taking the time.

June 2017

Shawn from United Glass Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use