RAM Tracking

RATING:

4.6

(84)

About RAM Tracking

RAM Tracking is a cloud-based fleet management solution that helps small and midsize enterprises (SMEs) monitor the movement of commercial vehicles using GPS tracking systems. It enables proprietors to create route maps for drivers in order to avoid congested or slower roads and reduce vehicle mileage. Features of RAM Tracking include job allocation, automated alerts, reporting, timesheet management, billing, re-routing and more. Fleet managers can utilize Android and iOS mobile applications to receive real-time location updates, identify the nearest vehicle to a postcode and view vehicle reports, even from remote locations. Additionally, it provides a reporting module for businesses to generate financial reports and gain insights into drivers’ activities. Adm...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

RAM Tracking Pricing

Contact RAM Tracking for detailed pricing.

Starting price: 

£8.99 per month

Free trial: 

Available

Free version: 

Not Available

RAM Tracking Vehicle Tracking & Fleet Management Software
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RAM Tracking Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for RAM Tracking

1 - 5 of 84 Reviews

Daniela

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

AWESOME program and tracking.

PROS

Being able to track our vehicles speed and location is very helpful for us and our customers we serve. Offers numerous reports to use and is real time, which is helpful to confirm locations of the trucks. The program is easy to use and offers a mobile app, can track even from home.

CONS

Only downfall is that some of the highways are not named...ie: hwy 48, hwy 12 or hwy 7 (7a)

Vendor Response

Thank you Daniela for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing

Replied September 2018

Tacha

Design, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Customer Service

PROS

A quick thank you for being such an easy company to work with. I personally choose businesses with great customer service even if the price is bit higher because as a very busy person I need things done easily and quick. When I asked to fix a tracker, within a few days the Ram service tech (who was professional and simple to work with) was here and put a new tracker on within 20 minutes. The other time, when I requested a new tracker it was once again an easy email and quick install. I have not had any issues with this company and would recommend them to any other business that is looking for vehicle trackers.

CONS

Online, the Ram map could be more detailed so I can exactly where the vehicles are. I tend to cross reference the Ram map with Google maps so I can see what is in that area.

Vendor Response

Hi Tacha, Thank you very much for your kind review! We're happy that you're please with the service you've received from us. We will certainly take on board your feedback regarding our tracking map. Thanks again, RAM Tracking

Replied September 2018

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

Not honest with customers…

Would never recommend this company.

PROS

The app would tell you the general location… not very specific.

CONS

The staff and management are very dishonest with contracts and conflict resolution. Communication is not their strong suit.

BRANDEE

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

No Complaints!

We know exactly where our Service Vans are at anytime, we are able to back in history to locate time and place very easily. We have had to have the devices removed from one van to another a few times, and have had great customer service.

PROS

We like how easy it is to navigate through the program, easy to print off the required reports, and the "real time" tracking.

CONS

We do not have anything we don't like about the software

Vendor Response

Hi Brandee, Thank you for your review! It's great to hear you're happy with our products and service. Thanks again, The RAM Tracking Team

Replied September 2018

Shane

Warehousing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Very user friendly and efficient

PROS

One of the best tracking software out there ! Works perfect on my Iphone and desk top. The staff all love it..now they don't have to keep calling the drivers to see where they are.

CONS

Could be fine tuned and more customizable for specific company use. Also lags on occasion. But truky is an overal good program

Vendor Response

Good Morning Shane, I have recently taken over the RAM Tracking Capterra account, so have just received your review. We are pleased to hear you had a positive experience with us at RAM Tracking! Thank you for you review, RAM Tracking

Replied August 2018