IntelliShift Software

4.53 / 5 (58) FrontRunners

Our advisors have recommended this product 4 times in the last 30 days

About IntelliShift

IntelliShift, a division of VTS, is disrupting multi-use fleet management with a next-generation unified platform. IntelliShift provides an end-to-end cloud-based solution tailored to each customer's operational goals. Solutions include fleet telematics, Inspection software, route management, fuel management, driver safety, compliance, customer management, fleet maintenance, and operational intelligence. IntelliShift provides large organizations with fleets of 100+ vehicles and assets with a fleet management platform that adapts to fit each unique business.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

58 Reviews of IntelliShift

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(13)

13

3 stars

(7)

7

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 58 results

October 2018

Christopher from J Kings Food Service

Verified Reviewer

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

October 2018

Do You Know Where Your Assets Are?

Very happy with the software and the system. Calls into the service desk are answered almost immediately.

Pros

The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are. The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location. When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was.

Cons

New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.

Response from Vehicle Tracking Solutions

Replied October 2018

Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

October 2018

Maggie from Driscoll Foods

Company Size: 501-1,000 employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2018

Could use some work

Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.

Pros

I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.

Cons

I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.

Response from Vehicle Tracking Solutions

Replied October 2018

Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!

May 2018

Denise from E.A. Berg Associates

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

May 2018

Great tool to track a fleet of vehicles. Customer Service is wonderful!

Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good software.

Pros

How easy it is to create and update driver/vehicle information. Also how easy it is to search, find, and follow all the vehicles in out fleet.

Cons

Very limited space for notes. No place for admin to save notes for driver(s). Also, Silent Passenger does not save information properly. It can take 3 to 4 times to update a driver's information (ie: Branch). Under Vehicle Administrator, saving or cut and pasting information from the notes field is not easily done. High risk of losing older notes do to size of area (too small).

Response from Vehicle Tracking Solutions

Replied May 2018

Thank you for your feedback, Denise. At VTS we pride ourselves on making our customers our #1 priority. I will pass along your feedback to the correct department. Thank you for choosing us as your fleet management provider, we look forward to providing you with outstanding service in the years to come!

July 2019

Ralph from Town of Woodstock HWY

Company Size: 11-50 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Silent Passenger

Pros

Know where the employees and vehicles are most of the time

Cons

Wish it would work in all areas for us. No service in all areas

Reasons for Choosing IntelliShift

Best Deal

Response from Vehicle Tracking Solutions

Replied July 2019

Thank you for leaving a review, Ralph! We appreciate your positive feedback and hope you continue to see success with Silent Passenger.

June 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Easy to use. Great support staff

I am able to protect my employees from making bad decisions. I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.

Pros

Alarms if a vehicle goes outside target area. Alerts administration if vehicle operators use excessive speeds. Notifies in real time if vehicle is parked for a time period of my choosing.

Cons

Does have some GPS location glitches from time to time that falsely set off ararms. Glitches only last for short periods.

Response from Vehicle Tracking Solutions

Replied June 2018

Thank you for the review! We are always here to support you and your business. We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software!