SmartMoving
About SmartMoving
SmartMoving Pricing
Starting price:
$399.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for SmartMoving
1 - 5 of 69 Reviews
susana
Transportation/Trucking/Railroad, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2023
Good n effective
Cari
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
BEST OF THE BEST Moving Software
10 out of 10. The SM guys really know what they're doing. They are beyond helpful.
PROSExtremely easy to use and new user friendly, superior customer service, customizable to your own states regulations and tariffs, integrations with MailChimp/QuickBooks, storage software tracking, customer service tracking, accounting/closing out jobs with ease.
CONSThere are genuinely no negative things about this software. It is mainly just the fact that it is constantly adapting for the better. Every update is a new learning curve, but it has ALWAYS been for the better or the ease of the user.
Reasons for switching to SmartMoving
Moving help was awful and SM was the up and coming software.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Almost a no-brainer
It's great overall. The PROS outweigh the CONS by far. I would definitely recommend it (as I had) to other moving company owners about the same size as mine.
PROS1 - Does really well almost everything it sets itself to do. 2 - Deployment process was above my expectations. 3 - Easy and very intuitive to use, almost making the help center irrelevant. 4 - But if you do need support, they are usually very quick to respond.
CONS1 - Should have marketing automation tools to allow the clients to eliminate MailChimp. 2 - Could have more customization options, especially in the invoicing process. 3 - Storage module could benefit from an upgrade. 4 - Could offer access to an API to allow the clients to pull data programmatically. 5 - Recent price changes increase the expectations for constant upgrades and improvements.
Reason for choosing SmartMoving
- Easy and fast to implement, with a very responsive team to help. - Price models that could grow with the company without becoming too expensive. - Employees' buy-in. - Professional look and feel.
Reasons for switching to SmartMoving
When I chose it, going paperless was a big deal, and among the options that offered it, SmartMoving seemed to be the most robust and easiest to implement.
Vendor Response
Thank you so much for your review. Great to hear you were able to go paperless and you're happy with your choice. What a compliment that you find SmartMoinvg so easy to use, you rarely need the help center. We appreciate your feedback on invoicing and storage, and we hear you on marketing automation and APIs - stay tuned for updates ;)
Replied March 2024
Ashley
Packaging and Containers, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Good software for moving company
Its been a pleasant experience
PROSI like most that everything is housed in 1 spot, it has also automated a lot of things for us.
CONSThe cost and recent change in pricing for text messaging.
Reason for choosing SmartMoving
We chose Smartmoving over the others bc of the text message option and their pricing at the time was better. Now, its not so much better in that aspect.
David
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
The Best Moving Software in 2024
Overall we are very please with SmartMoving There non stop improvement make it even better Knowing we wont be left behind in the future.
PROSInterface Ot works Communication Texting and emailing Dispatch features Calendar
CONSIt takes time to set up all of your documents and forms
Reason for choosing SmartMoving
Cost Features Set up Overall a feel Dispatching Calendar integration Surveys app Driver and crew app
Reasons for switching to SmartMoving
Outdated and old interface No features or features did not work as expected No integration with Google calendar and no automation
Vendor Response
David, thank you so much for your review. It's great to hear you're pleased with SmartMoving and the improvements we make to continuously improve the platform. Calling us the best moving software is a huge compliment. We appreciate you!
Replied March 2024