I like the ease of service, and the willingness to help from customer support. I have always used the software since I have been in the industry, and I appreciate the product consistency.

Great way to communicate important information to the entire staff, provide updates and schedules.

My experience with HotSchedules was great. M glad that their service was so helpful.

This software is super easy to set up and use and I would recommend this to anyone looking for help with scheduling.

This software is super user friendly. Easy to operate and allows you to communicate directly with your manager.

App is not free but cheap and worth every single penny. I love that I can request days off and my ability.

HotSchedules is easy to use and integrate. Their implementation specialists were great at training, and their training system is very modern and convenient.

We manage 5 restaurants, hotschedules is extremely important to our operation. It integrates with our POS system and has awesome forecasting and budgeting tools.

Love how easy it is to make schedules. I like that you can do safe counts and that this app also hold employee s numbers and emails.

The most annoying thing about is the notifications. I think everyone gets all the notifications.

The ability to save a template for a weekly schedule. At our job we put a schedule out on a weekly basis and we don't have to start from scratch every week.

I loved the mobile phone interface that HotSchedules had. Very simple, easy to read, and easy to connect with my manager for clarifications or changes.

I also enjoy the creation of House Shifts to help meet projected labor needed. There are some cool reporting functions and the Broadcast feature is great for company-wide announcements.

The website and app are very slow to use. Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each page while navigating.

Customer service is good. Not a fan of them implementing new things like “rate your shift” which nobody used.

Overall I had a great experience using HotSchedules, it is very easy to use.

Horrible experience, cannot get customer service to assist us in restarting service that has been interupted or correct verification processes. Delaying our hiring process and reopening of business.

The only downside to this software is the cost for the app.

Hot Schedules has been a great tool for our managers and staff. It's easy to use, customer service has been great to deal with.

Overall, I really loved my experience with HotSchedules. It was a great program for me to know when and what shifts I was working.

There is a learning curve and the interface is very dated. It's also a little confusing with what your schedule is etc.

You can also use it as a communication tool for both individual and mass communication. I genuinely LOVE this program, and would highly recommend it.

The tools are great if used correctly. The pricing is only affordable if you are a large business.

And the broadcast messages are great for getting important information out - everyone looks at their schedule, so everyone sees the broadcasts.

It might be overkill for small teams, but if you frequently schedule several people for many shifts each week, it's well worth the cost.

Hot Schedules is easy to use and they have great customer support.

The only complaint I have about using this software is that there is no way to know if the person you sent a message to saw the message.

IOS updates - that cause the software to fail - are crippling and become unacceptable when our customers can no longer process their transactions.

Lack of customized searches in what should be a very flexible database format. Lack of automatic customized report generation on a routine basis.

Easy to use, fast and with a very good tecnical support. We are using Ordyx for more than a year and it's our third system since we open 8 years ago.

The customer support need some improvement ,  they have all been nice  helpful except that most never identify themselves.

The pros about the software is keep all you sales in one place it a great way to stay on top of you sales.

It is very easy to update a menu item price or add new items. They have implemented some suggestions and they seem to continually have regular updates that have made improvements.

In addition, use of remote platforms is difficult, bordering on impossible and getting help in solving the problem is equally difficult.

System has major flaws in reporting and we acitvely seeking new POS system. In addition TERRIBLE customer service on all counts.

The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction.

The follow up calls are essential to maintaining a good working relationship...I thank you for that as well.

Clunky interface, MAJOR reporting error, lack of customer service. In the face of these major issues we were not contacted by management and no effort was made to keep our business.

It's wasn't the worst but it wasn't the best ill choose another software.

Onboarding was the most negative part of our experience. Complete lack of communication/understandin.

Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.

Absolute garbage pos system. Old GUI with no control on button layout.

If you are lucky they will support you (answering the phone) on weekends,  consider a miracle if they can solve your problem.

US Dollar

HotSchedules is the hospitality industry’s most widely adopted intelligent scheduling software. Managers can cut their scheduling time down to 45 minutes or less with the intuitive drag and drop interface while maintaining federal, state, and local labor compliance with automatic and configurable scheduling rules.  

But a scheduling provider is just a glorified spreadsheet until there’s data behind it. Powered by Fourth Intelligence, HotSchedules integrates with your POS to generate labor and sales data so your managers schedule the optimal number of employees every shift. Historical data, weather, events, and more are all considered!  

When you're ready, publish the schedule and all employees will be notified via our app, rated the #1 business app for 5+ years. Employees love how easy it is to swap and release shifts, message co-workers, and request time-off. Their schedules also integrate with Google calendar! We’ll also ask them to rate their shift on a scale of 1-5 when they clock out, giving you much-needed insight into employee satisfaction levels.  

Larger organizations will also love the Above Store Console giving admins a bird-eye view into the performance of multi-location operations. And for a deep dive, there’s a myriad of reports available, the most popular including labor snapshots, OT alerts, and even the average time managers take to approve shift swaps. Our support team will help you uncover what reports are most important to your business and can set up automatic delivery on a cadence of your choosing. 

Further empower operational excellence with our digital Logbook allowing you to maintain control of your brand’s communications and operational procedures. Create mobile-first tasks lists, delegate to-dos, and assign follow-ups (use our 70+ pre-built templates if you’re not sure where to start). Eliminate communication breakdowns and Post-it note nightmares with digital store logs and staff journals, allowing you to easily store important information like store deposits, complaints, and employee incidents (great for performance appraisals!). And finally, ace health inspections with food safety compliance measures including recording wireless temperature readings and time-stamped verification of all compliance tasks.  

HotSchedules Time & Attendance solution ensures payroll accuracy, further maintains labor compliance, and reduces processing time. Equally important, it will prevent early clock-ins (also called time theft or buddy punching). Just with enforced punctuality and overtime alerts, HotSchedules saved a store .5% in labor costs, putting an additional $17,500 per store back into the restaurant!  

HotSchedules is also equipped with employee surveys, health checks, and many customization capabilities. Your team will not only be equipped with the industry’s most widely adopted scheduling software, but 24/7 support. In the spirit of making your lives easier, not harder, your onboarding process will include live trainings, an implementation team to set HotSchedules up for your unique needs, and a dedicated customer success manager who will never upsell you, only support you.  

LongDescription

Employee Management

Leave Tracking

Forecasting

Messaging

Kitchen / Menu Management

Cost Management

Mobile Alerts

Access Controls/Permissions

Vacation/Leave Tracking

Schedule Distribution

SMS Messaging

Shift Swapping

Task Scheduling

Group Scheduling

Variable Workforce

Time Clock

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Projections

Team Calendars

Calendar Management

Labor Forecasting

Scheduling

Clock In/Out

Employee Self Service

Multi-Location

For Healthcare

Availability Indicator

Employee Time Tracking

Time Off Requests

Mobile Access

Sales Reports

Skills Tracking

Compliance Management

Recruitment Management

Performance Metrics

Overtime Calculation

Labor Cost Reporting

Real-Time Notifications

Time & Attendance

Real-Time Updates

Budgeting/Forecasting

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

Reporting & Statistics

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Facility Scheduling

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Drag & Drop

Point of Sale (POS)

Task Management

Document Management

Collaboration Tools

Reminders

Data Import/Export

Performance Management

Time Off Management

Mobile App

Employee Profiles

Sales Trend Analysis

Customer History

Rescheduling

Multi-Language

Compliance Tracking

Task Progress Tracking

Customizable Reports

Document Storage

Third-Party Integrations

Sick Leave Tracking

Recipe Management

Inventory Management

Contact HotSchedules, powered by Fourth, for pricing information. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

HotSchedules

In Person

Live Online

Webinars

Documentation

Videos

ORDYX is a cloud-based point-of-sale solution designed for small, midsize and large bars and restaurants. Primary features include online ordering, loyalty programs, inventory tracking, time and attendance and delivery management.


Other features include remote printers, SMS alerts, automatic upgrades and remote authorizations. It allows managers to remotely make authorizations, including voids and comps. It offers integration with various property management systems, loyalty systems, beverage control systems, credit card processors and others. These include QuickBooks, HotSchedules, OpenTable, ADP, MailChimp, Authorize.net and Google Maps.


ORDYX is offered in a subscription pricing option. It is compatible with Windows, Mac and Linux operating systems. It also supports iPhone and iPad. Customer support is offered over the phone and via live demos.


 



Split Checks

Restaurant POS

Separate Checks

Purchase Order Management

Customizable Categories

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Kitchen/Menu Management

Delivery Management

Retail Inventory Management

Free / Reduced Meals

Electronic Signature

Order Management

Retail POS

Transaction History

Single Property

Customer Accounts

Menu Planning

Online Ordering

Gift Card Management

eCommerce Management

Barcode Recognition

Bar POS

Offline Access

Online Payments

Inventory Tracking

Real-Time Data

Sales Tax Management

Tips Management

Email Management

Table Management

For Schools

Front Desk Management

Multi-Property

Cash Management

Billing & Invoicing

Receipt Management

Accounting Integration

Delivery Tracking

Discount Management

Real-Time Reporting

Inventory Control

Stock Management

Built-in Accounting

Summary Reports

Order Processing

Purchasing & Receiving

Catering Management

For Cafeterias

Loyalty Program

Lite: $49.00 

Standard: $59.00, additional terminals: $17.00

Contact Ordyx for detailed pricing information.

HotSchedules vs Ordyx

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