It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.

Great company, excellent support staff and all round quite a good system for our needs.

The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.

Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.

Our business is pretty excited about growing with Kickserv and we really look forward to becoming more professional, efficient and profitable with Kickserv.

It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.

Price and ease of use are good, I like this new vesion so much more than the older version wish I could have changed over earlier.

Kickserv is EXCELLENT at time stamping everyone's move. I like that I can see when a customer viewed an invoice or estimate.

Mobile app has great features, QuickBooks desktop integration is a plus, ease of reports.

Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.

Updating the formatting makes our invoices unprofessional now.

We love that it is capable with our QuickBooks keeping our books stright is very important to us.

This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.

Quickbooks and Kickserv sync is fantastic. GCS highly recommends Kickserv and we thank them for creating a product that is not only affordable but very functional.

The features that are most important are the maps to better route the techs, its simple, and i hardly ever have any issues.

Very happy and attribute the program to our continued success.

I just can't say enough about the great customer service. Their tech support has just been awesome, and their price point is great compared to other software I have investigated.

Experience has been good, it has really improved our flow of information in the office.

The time tracking feature isnt as expected. I thought it would be more automatic less user input, leads to more mistakes.

KickServ gives my company the ability to organize information in a location accessible from anywhere. We have easy access and we capture more revenue while providing better service.

The software has multiple facets that work great if you have a service business like mine. The integration with Quickbooks.

Ease of use for invoices as a template, all invoices look the same for every client. Easy to adjust line items and pricing as needed.

Next is that when there is an error, there is no clear explanation as to what the error is. The program seems to tell me that there is an error, but that's it.

We have been using the program for about a year, and it is for sure better than other programs that we have used in the past. ANd the ease of talking to a real person in tech support is WONDERFUL.

I like that it is very user friendly and easily customazible.

Can upload multiple photos at the same time, make them shareable and also can save notes.

I love the feature where we can send invoice and payment link through email and text.

Easy to use, easy to learn, simple, intuitive (for me).

The biggest benefit is efficient use of my time.

Kickserv is really easy to use, great support from the guys to help resolve any issues.

I love the reports feature as well. We utilize the API to create orders automatically saving a tremendous amount of time.

Being able to schedule multiple technicians and amend the calendar as things change is huge. Our guys have iPads and can access the program anywhere so we're all looking at the same data.

Editing is difficult unless I  add in the notes file. Prone to mistakes since the cursor is too sensitive causing errors and much lost time.

It’s very easy to use and does great for myself and all my coworkers.

The benefits are storing our projects. I like that it syncs to quick books.

So as far as what a client owes gets supper confusing.

The ease of use and ability to sync with Quickbooks (although not seamlessly) are the best attributes. The search feature and ability to use custom fields are nice to have.

The technicians cannot see the description of charges in the itemized list of charges while using the mobile app on their phones.

Because Kickserv is so large and sandbox, it was difficult to learn all the options and tailor them to my unique business.

QuickBooks integration is seamless. The ease of program and the bonus low-cost is amazing.

It was great that our HVAC techs plumbers were able to fill out an invoice right at the job and the customer could immediately pay it. The GPS Feature is also great.

Customer Support is always great and very responsive. We were working with paper work orders before and it was always a struggle to locate work orders and customer files.

Unable to manipulate within jobs when need be for billing reasons. Reversing bills is extremely difficult.

Having so many options a user could get lost in the system.

The on-site training up to going live was excellent (Rich fit right in here!) with about 6 days of training and 2 more days of him being onsite while we started using the system.

Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

Great relationship building between software team members.

Davisware has the complete software package for any type of service company. Great place to work with terrific employees who are knowlegable and friendly.

Excellent at customer support. I can always count on her for solving problems.

Sometimes there ar intermittent issues. When these issues arise it is hard to find the root cause.

Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

Office Automation, Integrated process between Departments. End Customer process is great.

Just one of the many things we love about the software. S2K has been great for our company.

Unless you have a report customized, it's hard to get the information you need from the limited reporting menus.

I always have a great experience with Davisware. People at Davisware are so pleasant.

Integration was easy, the software is very user friendly. The global warranty system that is attached to it is great for our industry.

The inability to customize to our needs on the fly.

Streamlined dispatch to invoicing process. It is a very user friendly system.

Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent.

US Dollar

Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments.


Kickserv can be tailored to suit businesses in various industries that include cleaning services, plumbing, HVAC and electrical. It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more.


Kickserv provides users a custom user interface that allows them to monitor various aspects of their organization's workflows update and distribute invoices, monitor field technician status and more. The solution offers mobile applications for iOS and Android devices that help technicians and workers to send automated or custom job updates, notes and comments to the team in the office.


Kickserv supports integration with QuickBooks Online, QuickBooks Desktop and Xero. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Work Order Creation

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Time Tracking

Customizable Reports

Document Imaging

Activity Tracking

Equipment Management

Dispatch Management

Job Costing

Mobile Payments

Contract/License Management

Financial Management

Electronic Signature

Invoice Management

Communication Management

Customer Database

Recurring Appointments

Repair Tickets

Job Management

Calendar Management

Customizable Fields

Activity Management

Scheduling

Data Import/Export

Accounting

Self Service Portal

QuickBooks Integration

Availability Indicator

Opportunity Management

Technician Management

Booking Management

Lead Management

File Storage

Pesticide Usage Tracking

Mobile Access

Real Time Data

Routing

Bid Management

Resource Scheduling

Pest Activity Tracking

Client Portal

Preventive Maintenance

Service History

Email Management

Activity Dashboard

Invoice Processing

Alerts/Notifications

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

For Pest Control Companies

Availability Management

Work Order Management

Customizable Templates

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Interaction Tracking

Real Time Reporting

Customizable Branding

Photos/Images

Contact Database

Employee Scheduling

Online Time Clock

Equipment Tracking

Intake Management

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Warranty Tracking

Client Management

Quotes/Estimates

Drag & Drop

Customer History

Purchasing & Receiving

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Search/Filter

Online Booking

For Plumbing Industry

Email Alerts

Document Storage

Multi-Location

Work History

Reporting & Statistics

Reporting/Analytics

Marketing Automation

For Field Service

Workflow Management

A Free Trial is offered on all plans.

Free plan: up to 2 Users *must use the internal CC payments feature. 

Lite plan: up to 5 users $47/month with annual plan ($59/monthly) 

Standard plan: up to 10 users $95/month with annual plan ($119/monthly) 

Business plan: up to 20 users $159/month with annual plan ($199/month) unlimited + more features 

Premium plan: $239/month with annual plan ($299/month) unlimited + ALL features

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

Kickserv

Live Online

Webinars

Documentation

Videos

Davisware is an all-in-one, comprehensive platform built for the trades by the trades. We have everything you need to streamline your commercial service business and operate at maximum efficiency.  

Our industry-specific solutions, Vision and GlobalEdge, help companies unlock cash flow, simplify operations, discover actionable insights, and delight customers.  

We’re leading our field, so you can lead yours! 

 


Primary features include customer management (CRM), customer service web portal, service management, scheduling and dispatching, preventative maintenance, mobile field service, job costing, invoicing and billing, built-in accounting, financial statements, inventory and purchasing, sales order and distribution, reporting, and more.  


The RemoteField Service (RFS) mobile-friendly app seamlessly connects techs in the field to the office. With RFS, dispatchers and service managers gain real-time visibility into what’s happening out in the field, and field workers have everything they need to get any job done efficiently right in the palm of their hand. RemoteField Service is available for both Android and iOS devices.  





Integrated partners include Quickbooks, Avalara, XOi, Spreadsheet Server, Survey Square, and others.


 


Davisware offers monthly on-demand, live web, and classroom training options for customers through their Davisware University program. Unlimited, free support is available Monday – Friday 8:00 am – 6:00 pm CST.  



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