All Icons8 Reviews
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Mohammad
Verified reviewer
Civil Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
icons8 delivers outstanding results with its photo-editing capabilities at no compromise in quality.
icons8 exhibits one of the most robust image tinkering capabilities in a web application suite. From photo upscaling & background removal to provisioned search-by-image results that yield splendid icon sets & much, much more, icon88 left me in awe & joy with its abundant features that catalysed my personal & productivity workload.
PROSI'm genuinely impressed by the simplicity & capability of designing & editing photos via icons8. I often capture & receive photos of certain areas at the construction site that appear pixelated or blurry which makes it challenging to identify the highlighted issue. icons8 resolves the matter with its fast-processing image upscaling by masterfully sharpening my photos & the results look incredible. Having also subscribed to the full set, I'm able to create eye-catching presentations with the plethora of stock photos, icons & vectors found in the suite of utilities found within the service. Moreover, the background-remover feature works quite well & the subject looks naturally isolated rather than being poorly-trimmed from its background. Furthermore, searching for icons based on uploaded photos brilliantly recognizes & generates a whole list of icons that are well suited for clipart use for adding more details into our pamphlet printouts & presentations. I've tried uploading a photo of a ready-mix truck parked inside the construction site & I received plenty of icons resembling the truck which is quite amazing.
CONSI have absolutely no complaints with the service. It's just fantastic.
Reason for choosing Icons8
icons8 had a much simpler user interface & an interesting set of features compared to what the alternatives had to offer.
Reasons for switching to Icons8
icons8 offers a much superior user experience & ease of use overall compared to what I've tried in the past. This in turn made me switch to icons8.
Vendor Response
We are absolutely flattered by your words and happy that you like Lunacy so much. It warms our heart when users see Lunacy as a peer of the giants of the industry. Thank you for sharing!
Replied February 2023
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
The best alternative for Sketch and it's convenient.
Overall I love this product for the wide range of options to design something. Lunacy is a brilliant alternative to Sketch and it's free to everyone. It has a great choice of consistent, pixel-perfect icons that meet all of my design needs. In contrast to Sketch, Figma, or Adobe XD it's a lightweight and convenient user experience. I will recommend trying this product to get an unforgettable experience.
PROSIcons8 introduced the revolutionary design software named Lunacy. The lunacy is a great alternative to Sketch. It has an intuitive user interface and It is a good choice to design a mobile app or website template using lunacy. It is not necessary to be an expert in the subject to get an impressive result and it supports Sketch or Figma file format.
CONSThe a low amount of illustrations in each style. Missing the advanced prototyping feature. Hope for a superb solution in the future.
Reason for choosing Icons8
Pricing and easy to use. It offers some awesome features like an icons library and avatar.
Reasons for switching to Icons8
Lunacy is miles away better as a free software and It's a cross platform software. So, I can use this all of my operating system.
Vendor Response
Hi! Thank you for such an extensive review! A lot of users ask us about advanced prototyping, and actually together with Lunacy Cloud it's one of the main features we are actively developing. Our design teams also constantly come up with new illustrations, and today we have 102 different and distinctive styles in our library. Some of them indeed have not so many illustrations, but at the same time a lot of styles include more than 500 and even 1000 drawings. Coming back to prototyping, we would appreciate it if you could leave some suggestions on our Community Forum at https://community.icons8.com. The more ideas and comments we get, the better Lunacy will be :)
Replied June 2022
Brian
Computer Software, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2021
Icons8 is stealing from me
Every month they charge me, I hate them more and more. The amount of times I've tried to reach out and have been stonewalled is insane. I am now resorting to leaving reviews so they can finally reach out and get to the bottom of this, but I doubt they will do anything.
PROSGood variety of icons, recently added illustrations and more.
CONSTerrible customer service that has continued to charge my account even though it's been cancelled for several months. They have refused to reply to any of my messages via email, live chat or their community board. I have no way of logging into my account to contact them either because it has been deleted. I'm being robbed every month for no service.
Vendor Response
Hello Brian! I understand your frustration about those monthly payments. The thing is that our service is subscription-based, and you can choose either a monthly or yearly subscription. Even if a customer forgets to cancel their subscription, there is no problem with that. We are always ready to provide a refund if they didn't use their subscription. Unfortunately, we hadn't received any messages from you before this post appeared. Probably, there was some technical issue with our mailing system. I'm glad that we were able to settle this matter!
Replied November 2021
Md Fateh Ali
Verified reviewer
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
"The best free alternative to Adobe XD (for Linux)."
It's convenient to work daily basis. The UI of lunacy looks simple, minimalist, and responsive. They are very keen to ask for suggestions from their user and try to implement these in every new version.
PROSIf you are looking for the best cross-platform design software? The answer is yes, lunacy is a brilliant solution for that. There are some exclusive features like icons-library, avatars, placeholders, and more. It's fast & stable, and not a resource hunger like other software. It runs any operating system like Windows, Linux, or macOS.
CONSAdvanced prototyping is the biggest missed feature. I hope lunacy takes this issue seriously and fixes it soon.
Reasons for switching to Icons8
Pricing. I can do almost the same compared to XD. It's free and accessible to all.
Vendor Response
Hi! We are very happy you liked Lunacy so much! A lot of users ask us about advanced prototyping, and actually together with Lunacy Cloud it's one of the main features we are actively developing. We would greatly appreciate if you could leave a couple words about what features and options you would like to see in Lunacy on our community forum: https://community.icons8.com/ This will help us in finding out what our users want :)
Replied June 2022
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
One of the best software for design and it's free.
Lunacy is a great design software, and it's free for everyone. I have found it a very simple and feature-centric tool. It's the best alternative to Adobe XD, Figma, and Sketch. It's a tiny file, and it's not a resource hunter. I have a pleasant experience in using lunacy and recommend it to others.
PROSLunacy is one of the great design software that I have ever used. This application has a clean and minimal interface. It is a brilliant application for creating and editing vectors, and printing design. It has a plenty cool feature like icon library and avatars. Lunacy is great at creating mockups and template.
CONSLunacy has some cons like missing advanced prototyping and the constant logging out of the account can get annoying.
Reason for choosing Icons8
Its user interface is cool and easy to design.
Vendor Response
Hi! We actively work on making prototyping and Lunacy Cloud better and more stable. For this, user feedback is invaluable. As for logging out issue, we haven't encountered it before. Do you mind sharing more details about that? You can do that on our community forum https://community.icons8.com/ or send an email to finance@icons8.com Also feel free to share there what advanced features you wish to see in Lunacy :)
Replied June 2022
MD Rashedul
Verified reviewer
Business Supplies and Equipment, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Best one I ever tried
The user experience of this software is quite good. In contrast to Adobe XD, Figma, or Sketch, the price of this tool is less and it can be free if you don't use the premium feature. I use this software day to day basis to do my design work. I will recommend it to others.
PROSLunacy is one of the best software I have ever tried in terms of design. The user interface is pretty cool and easy to use. Icons library is one of the premium features I like most, it helps to design faster. The software is lightweight and convenient for creating designs.
CONSI didn't find many advanced features or options.
Reason for choosing Icons8
Pricing is one of the main reasons and I overall find it okay to me.
Vendor Response
Hello! Thank you for your review. Lunacy is under active development, so we constantly work on new features that make our tool more and more competitive. And user feedback helps us greatly with that! Feel free to leave a word about what features and options you'd like to see in Lunacy on our Community forum: https://community.icons8.com
Replied June 2022
Anurag
Verified reviewer
Accounting, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Icon collection is good to use in vector format and css code
Good
PROSI can use these icons as plugins by using icon code and animate by using content code
CONSSometime symbolic icon SVG code gives error while animate and change view box
Reasons for switching to Icons8
Icons collection good and price also reduce as compared to Flaticon
Vendor Response
Thanks for sharing your experience with us, it's priceless! ���� We'll look into the issue with SVG codes and will try to improve it for sure.
Replied February 2023
Mohammad
Design, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
The All-In-One Design Platform for Creative Professionals
Overall, my experience with Icons8 has been extremely positive, and I highly recommend it to all designers. The platform provides high-quality design assets that are customizable, user-friendly, and affordable. The limited free plan and music library are minor drawbacks, but they do not take away from the overall value of the platform. If you are a designer looking for a comprehensive design resource, Icons8 is definitely worth considering.
PROSHigh-quality design assets: Icons8 provides high-quality design assets that are perfect for any design project. The icons, illustrations, and photos are all well-designed and visually appealing.User-friendly interface: The platform is user-friendly, and it is easy to search and filter through the vast collection of design assets.Customizable assets: Icons8 allows users to customize the icons and illustrations to match their specific design needs, giving designers more flexibility and creative control.Affordable pricing: Icons8 offers affordable pricing plans for individuals and teams, making it accessible for all designers.
CONSLimited free plan: Although Icons8 offers a free plan, it comes with limited access to design assets, which may not be sufficient for some designers.Limited music library: Icons8's music library is relatively small, which may not be suitable for designers who require a wide variety of music options.
Vendor Response
Thanks for sharing your experience! We're super happy to know that you find our graphics useful and the interface user-friendly. Indeed, our free plan has its limitations, though we do offer free icon categories (Popular, Logos, and Characters) and regularly announce some freebies in our digests. As for the music library, it is constantly expanding with new tracks and authors, so we hope you will be able to find what you need in the future.
Replied November 2023
Bruno
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2021
A "must have" in the toolkit of anyone working with Digital Marketing
I worked as a freelancer in digital marketing for three years and Icons8 was one of the platforms I used the most. For a long time I used the free tier and for over a year the paid tier. The biggest use I made was to get icons for creating websites.
PROSA huge amount of illustrations available in the free level. High quality illustrations at the paid level. Continuous release of new tools within the platform. Continuous release of new illustration collections. Low monthly cost.
CONSInterface a little messy. Although it is not expensive, the competition in the niche is quite high and there is no way to use only this solution, it is necessary to have this and many others. I really like the tool, but it is necessary to recognize that in the same niche of activity there are a lot of alternatives, so it is necessary to have it in your toolbox, but it is also necessary to have many others and when necessary, consult what is the best alternative for the occasion. It is a very competitive niche, with new tools and solutions with free level constantly appearing.
Reasons for switching to Icons8
It better met my job demand at the time I made the switch.
Vendor Response
Bruno, thank you for the review! We are working on improving our UI, and it would be great to know more details on how we could make it easier to use. Our customers' point of view always helps to put things into perspective. If you would like to share more details, please contact our support! https://icons8.com/contact
Replied November 2021
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed November 2023
My honest review of Icons8
Overall, my experience wasn't too bad, aside from the pricing concerns. The platform provided great features and functionality, making it user-friendly and efficient to find the asset you came in for.
PROSThe ability to edit assets within the platform without the need to use another program is what makes it stand out to me. In addition, there is an extensive library of assets, so you can find almost anything you are looking for.
CONSHowever, I am dissatisfied with the fact that free users cannot download the asset in SVG format and other formats as well. Additionally, I find the pricing to be excessively high.
Vendor Response
Thank you for the review! We understand your concern about the paid SVG format for our icons. Our team of designers works to create and maintain our extensive library of icons, and we believe that their hard work deserves fair compensation. At the same time, all of our icons can be downloaded for free in .png up to 100px to see whether they work for you or not. Moreover, icons in Popular, Logo and Character categories have all formats and sizes unlocked by default, including .svg. If you have any further questions or suggestions, please don't hesitate to reach out to us at support@icons8.com.
Replied November 2023
Asfak
Apparel & Fashion, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed April 2022
The Resource every Designer should have
As a UX-UI designer, I always need good icons that I can use in my projects, and Icons8 is great in that. I also need some illustrations for app design that can fit my design and it provides that also. It saves a lot of time for me.
PROSIntuitive user interface. Huge collection of icons, illustrations, photos & music. All icons are separated by categories for a more comfortable search. Change the icon color and drag it into your project with ease. Free items are good to go.
CONSI wish their pricing structure were slightly more accessible.
Reasons for switching to Icons8
They have some limitations compared to Icons8.
Vendor Response
Hi Thank you for leaving a review, we're glad you like our stuff! We've tried many pricing models over the years, but decided to stay with the one we have now. We understand that for many users this pricing is not as accessible, so we regularly have sales on Black Friday and Cyber Monday, for example. You can grab a subscription package at a discounted price during those times :)
Replied June 2022
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Icons8 Expereince
The overall experience was great . They have nice collections of icons must try.
PROS1. Easy to use with figma 2. It provides all type of resources like icons , photos and illustrations 3. They have also added royalti free musics 4. There is a free version available 5. Icons8 has native apps also
CONS1. It is a bit pricy 29$ per month for all the resources but with limited assets. 2. They should add some tutorial videos to showcase it's power
Vendor Response
Hi! Thank you for leaving a review. We have some tutorials on our YouTube channel https://www.youtube.com/c/Icons8/playlists That showcase examples of what one can create with our services. There is also documentation here on our website:https://docs.icons8.com. At the moment it is only for Lunacy, but pretty soon we will be expanding our documentation base with material about our other products, such as Icons section of our websites, Pichon, plugins and Mega Creator. As for the pricing, we have sales on Black Friday and Cyber Monday, for example. You can grab a subscription package at a discounted price during those times :)
Replied June 2022