All In2 Reviews
1-23 of 23 Reviews
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Amir
Sports, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
All in 1 app
The easy access and ease of use. No frictions to book or check any schedule.
CONSTo make it custom to different companies' brands.
Reason for choosing In2
As mentioned earlier, more user friendly, cheaper and supporting.local product.
Reasons for switching to In2
Cheaper, to support local products & because it is user friendly.
Tiffany
Recreational Facilities and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2023
Easy back end to manage appointment setting linked with membership
We switch platform to manage the client membership and appointment services which is done manually because of the specificity of the business and we do not regret it! Most tasks are done in half the time we used to.Whenever we have a question , the team is responsive and helpful.
PROSVery easy to useUser friendlyFlow process is optimize for most tasks and there is no unnecessary clicksCustomer services very reactive and always helpful.
CONSFew features are still missing that are specific to gym management
Reasons for switching to In2
Mindbody was expensive, lack of customer services and time consuming.
Natalie
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2023
My experience with IN2 vx MindBody
It used to be better but it’s average now.
PROSI liked that they took feedback seriously and always applied them into their system. I used to love their customer service and that’s why I recommended SheFit [sensitive content hidden] to join.
CONSCustomer service is weak. When I first started it was the best quality and the reason I left MindBody. But now I am really disappointed with the customer-service. At the days of Aboud, it was excellent. Another thing I don’t like is that students can’t rate their experience with class and write a review which was one of the main driving factors to fill my classes when using MindBody.
Reasons for switching to In2
Because I didn’t like the customer service and I wanted to support a Lebanese product.
Hania
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2023
In2
Very good experience overall
PROSIt is more affordable than other softwares The staff respond quickly when there is a major issue It’s relatively easy to use
CONSSome crucial features are still not present for a studio such as ours
Reasons for switching to In2
The price
Wael
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Best Sports Management Software
Till now our experience with In2 has been flawless! they trained all our staff in person and stayed in contact with us until we were fully functional and running, and are always available to support in case we need anything. As promised some new and exciting features are coming up; can't wait.
PROSThat its customizable according to my needs and club operation, the interface is very user friendly , and it gave us a very big organizational push by helping us manage our club in an easier and more clearer way, providing me as Management with easy access spontaneous reports to be able to evaluate everything on spot, while giving access; to all our clients/players through there app, to there accounts, sessions and attendance. And helping the coaches on the ground with the day to day attendance and follow ups.
CONSFor the moment everything is great. Features are constantly being updated or new ones added on the system and on the app.
Reasons for switching to In2
Because In2 had everything i need, in a very user-friendly and seamless platform with a very reasonable price.
Amir
Sports, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2023
In2 review
I wish i can make the best of in2 , a little help with troubles we are having will solve the problem
PROSBeing online helps me run my business when im away, when data is entered correctly the reports are amazing
CONSAsking for help is difficult especially when we require field visits to help us with training and launching , although im willing to pay for the support trip its not available.
Reason for choosing In2
Since in2 was the software we used i continued but now im getting offers from different softwares that are willing to do the training on site
Christian
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Great software!
User friendly interface, the app for the customers and the trainers
CONSThe payment and billing section can be confusing at times
Laura
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
In2 is a great platform
I love it thx to [sensitive content hidden] follow up and friendliness
PROSIt is user friendly and customer friendly.I also love their customer care and follow upThey also adapted quiet quickly to the lbp/$ situation in Lebanon
CONSI would have liked to have an average lbp rate per month
Reason for choosing In2
Local
Pia
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed June 2023
Review
[sensitive content hidden] is so cooperative Customer support available
CONSNot easily adding our most important features
hala
Sports, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
A much recommended software
In2 helps us structure our membership process. We are now able to have everything centralized in one place with a very user-friendly interface. the team is very supportive and always has a solution to the challenge we are facing.
CONSSome features are still not available, however, when pointed out to the support team, they work on its development to improve the user's experience.
Malek
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Reasonable
Average
PROSService and the Back up support. Politeness of the staff.
CONSPricing is high in this time. Needs to consider the market situation.
Reason for choosing In2
More options.
Kaye
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
Sports Management
The system is supported the streamlining of data collection and the team are highly responsive to implement new features.
PROSThe system enabled us to centralise all customer data. It also helped us to streamline services and pricing packages.
CONSThe system is built for standard class bookings so there is some additional and ongoing development required to ensure it works specific to the various services managed by our company.
Reason for choosing In2
Continuous access to a development team and their willingness to understand how the business operates so they can develop new functions to support the daily operations.
Philippe
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
In2
The people. The team. Easy to use and helps business
CONSGlitches in system. Some areas still complicated
Lea
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
In2 saved my business my life!
It makes daily work easier and faster and help with financial studies.
CONSEasier make up session management for missed sessions and cancelled classes
Joelle
Sports, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Easy to use, all in one platform.
I have used IN2 to run my business from A to Z and it gave me more clarity on the financial aspect of the business and kept me on track with all my clients. Customer support is excellent and always there to help. The price of the service is fair. Overall super happy with the service.
PROSThe product is user friendly, has a multitude of features that can make booking and organizing classes easy and seamless. truly a lifesaver for gyms, and fitness instructors
CONSSome editing options in the backend can more more straightforward.
Marc
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great experience from a great team
Easy , time efficient, business friendly
CONSMinor Bugs, and sometimes slow depending on the internet speed
Joel
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Well, as per my experience with this new app, my admin job has become less tedious and the timing .
Amazing .
PROSThe various features on this app are excellent , very easy to use and without complications .
CONSWell , since the job I’m using it for is a complicated one , I think the app is just ok for now .
Gloria
Sports, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
Highly Recommend
I love how user friendly in2 application is. I use it as a client and business owner. It makes my life super easy and helps me organise my day!
CONSAllows you to book for sessions even if you don’t have credits
Maya
Sports, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Very Good
Very good customer service.
PROSUser-friendly, can manage the studio more professionally.
CONSIt's a little bit expensive for my small business.
Reason for choosing In2
There were no other options at least in my mind
Liwaa
Sports, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
gsa
It’s friendly user and easy to use. It saves time
CONSNothing is unlike to say, it’s really a good software
Eleftheria
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
My own experience
I have absolutely control of my business iconomics
PROSI think that the software is very easy to manage. This is very useful for every company who want to have the whole control of business.
CONSI think you should find a way in which the system send notifications to the clients
Samer
Information Technology and Services, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2021
Subscribed successfully
I was easily able to subscribe to workout classes from the mobile app fora whole month. The trainer [SENSITIVE CONTENT HIDDEN] was reactive to send all necessary information prior to the start of the class.
CONSThere's no in-app messaging feature. The trainer could not message class members via the mobile app directly. He had to contact the subscribers on a separate platform to send the online meeting link and other relevamt info.
Danielle
Writing and Editing, 10,000+ employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2021
Great, easy to use
Clean features and graphics, easy to book classes.
CONSNothing in particular - product seems good.