Dashworks

RATING:

4.3

(39)

About Dashworks

Cloud-based AI assistant that helps improve company productivity and efficiency by providing answers to frequently asked questions and helping employees find documents, emails, tasks, and more. Dash AI can also write company-specific emails, code, product descriptions, and social media posts. It can summarize documents and emails and also connects with the web. Dashworks also facilitates third-party integration with Notion, G-suite, Slack, Github, MS Teams, Asana, and many other apps.

Dashworks Pricing

Starting price: 

$4.99 per month

Free trial: 

Available

Free version: 

Not Available

Dash AI can instantly answer work questions, find relevant documents, messages, and tasks, and even generate content based on connected data sources. Users can also create and distribute links to specific content or resources to team members.
Slide 1 of 6

Dashworks Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Dashworks

1 - 5 of 38 Reviews

User Profile

Ashley

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Awesome product!

PROS

It’s versatility to go from topic to topic and understand how to do my job better

CONS

It’s inability to suggest feedback on how to improve the app

Vendor Response

So glad to hear you're enjoying the versatility of Dashworks, Ashley! We're always looking for ways to improve, so if you have any suggestions or feedback, don't hesitate to email us at support@dashworks.ai. Your insights would be invaluable in making Dashworks even better. Thanks for the review!

Replied November 2023

Francesca

Management Consulting, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

AI Powered Search & Great Team

Overall, it's been super positive. We're grateful for the team's thoroughness and desire to continue to improve the product. They're very attentive to our needs and detail-oriented, really trying to understand our organization's use cases.

PROS

What we like most about Dashworks is that it integrates and indexes from the majority of the applications that we use most frequently. We have a lot of data living in numerous platforms and this allows us to ask for what we're looking for in a single place and be pointed in the right direction. The team has also been AWESOME. They're extremely receptive to our feedback and let us know the outcome of our suggestions - more often than not, what we're asking for is either put on the roadmap for the upcoming future or directly addressed by the next time we speak.

CONS

The product is still a work in progress, although improving very quickly. Ideally it'd serve as our single source of truth, but it's not quite there yet. Sometimes it pulls documents that are less relevant/outdated, but we're working with the team to overcome that. They're also continuously working on integrating apps that we use, which will be super helpful. We continue to give the product feedback in realtime by up/down voting responses and feel like it's worth continuing to teach the tool and team how best to deliver the best results for us.

Vendor Response

Hey Francesa, we're excited to hear about your positive experience with Dashworks and our team! As we've gone from an enterprise search product to a dedicated AI knowledge assistant, we're eager to hear your thoughts on the new direction. If you have more suggestions or want to share your take on the new Dashworks, we're all ears! Thanks for being a part of our growth.

Replied November 2023

Sophy

Professional Training & Coaching, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Great starting product, but needs some refinement

Dashworks has definitely been helpful. It saves time on emails and in searching for certain folders. It is able to fit into my personal workflow very well. That said, it feels like a new product still and I think some refinement would go a long way. They have been very receptive of our feedback though so I see a lot of progress all the time.

PROS

The amount of integrations they have is useful. I would say this is probably one of the strongest aspects is that it can search through multiple tools that we use.

CONS

I think that Dashworks gives you a great starting point, but I have been needing to go through and double check the information to make sure it is accurate. We are still building out the platform and trying to organize our details a bit better.

Reason for choosing Dashworks

They had a Dropbox integration. Their price was also fair and their support/account team has been phenomenal in getting up prepared for launch.

Vendor Response

Hi Sophy, we're really glad to hear that Dashworks' integrations are making a difference in your day-to-day work! Thanks for pointing out the areas we can improve on; we're on it and appreciate your patience as we fine-tune things. Your feedback is super important to us, and we're here to make sure Dashworks fits just right into your workflow. Thanks for being part of our journey!

Replied November 2023

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Using everyday

PROS

Dashworks is my ultimate go-to tool for effortlessly searching emails, Slack conversations, and Google Drive files. With its intuitive interface and powerful filtering options for various file types like spreadsheets, presentations, documents, images, and PDFs, it has become an indispensable part of my daily workflow. This game-changer saves me precious time and enhances collaboration, making my work journey a breeze. Highly recommended for anyone seeking a productive boost!

CONS

I believe that sometimes Dashworks is not accurate in bringing the desired search results, and I need to use more keywords.

Vendor Response

We are over the moon to hear about your fantastic experience with Dashworks! It's great to know that our tool has become an indispensable part of your daily workflow. By the way, Dashworks is more than just a search tool. We would love to help you discover all its potential uses as an AI knowledge assistant and we can also better guide you on how to get the exact results you want every time you search.

Replied November 2023

Shane

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Daskworks Integration into the daily workflow

PROS

The ability to gain insight from all of the various tools and data repositories we use is invaluable. We use over half the integrations that Dashworks provides. The tool is straightforward to use, and to be able to almost converse with it makes the experience very enjoyable. The customer relations team is also great! They are very keen to listen to their customer's needs and experiences to make the product better!

CONS

I hope that the integrations continue to be expanded. There are definitely tools that we use that are not on the integration list which I can only assume is the same for other customers.

Vendor Response

Hi Shane, we're so happy to hear you're enjoying the Dashworks experience! We're eager to expand our integrations to suit your needs even better. Could you share which specific tools you'd like to see integrated? We're all ears at support@dashworks.com. Thanks for being a fantastic part of the Dashworks community, and here's to making your experience even better!

Replied November 2023