Ellevo Next is a help desk, service desk, and CSC automation solution designed to help organizations streamline customer relationships and internal operations. The customizable platform allows users to create services, profiles, processes, SLAs, approvals, and automations customized to business needs. It allows users to create personalized service catalogs, assign responsibilities, set deadlines, streamline approvals, and simplify operational management. It offers users multiple communication channels including chat, email, and a client portal, providing a seamless experience for customers while centralizing team management. It alos helps businesses gain valuable insights to optimize performance and drive growth with its analysis and operational reporting capabilitie...