NITRO Help Desk

Help Desk for SharePoint enables professionals to create user accounts and roles and add end-users, groups and permissions. Create helpdesk templates to make ticket creation a breeze. Automatically populate forms with the necessary contact details and request details. Automate your business processes with custom workflows that utilize automation rules and alerts. An IT help desk for Office 365, Teams and SharePoint is a complete out-of-the-box IT help desk solution.