Infraon Helpdesk

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a single platform. Teams can streamline the support processes and provide customers with a unified experience across all channels. Integration with collaboration tools ensures a comprehensive solution for all their needs. Unify customers, agents, and internal teams to drive seamless support experiences. The low-code platform empowers agents to handle support requests and deliver proactive customer experiences. Infraon Helpdesk enables managers to engage with customers through email, ticket creation via WhatsApp, and AI-driven chatbots, regardless of the location. Administrators can leverage Infraon Helpdesk's customer support and analytics capabilities to troubleshoot a...