I wish [sensitive content hidden] could run the user workshop in PNG again so we can better master the software.

User friendly and better than the other software I used.

All is good but with the facilitator and trainer if one is around to train and guide to muster the software.

Liberty helps me efficiently maintain, promote and circulate our collection. Softlink is a trusted partner.

Liberty is a solid tool. It does everything we need it to do. I use OPAC, Cataloging and Circulation. The OPAC is attractive and easy for users to navigate. Cataloging is straightforward and efficient; I import MARC records and edit them for our catalog. Circulation is quick and easy too. Above all, tech support is superb - they are friendly, knowledgeable, and responsive.

I create statistical reports every month and I wish I didn't have to re-enter the dates for each metric I am checking. Also, Liberty is set up to work well with bar codes, but we don't bar code our collection so we have to key in circulation data. (That is not really Liberty's fault though!)

A couple of years ago we were encouraged to upgrade from Softlink's Oliver product which was more for schools, to Liberty. It's very similar but is more appropriate for us. I really like the product and I think the customer support service is first rate. I attend their annual user group conference/meeting and this is also a great way to learn about upgrades past, present and planned. And it is great to be able to give direct feedback to Softlink staff about the product and give them ideas for changes or improvements to the functionality. They note these down and do investigate and look to implement where possible.

Lots of functionality and looks good on screen. Lots of help available through the online manual and Softlink support (people) is really responsive and helpful.

Sometimes it can be a little non-intuitive. Or perhaps that's just me!

It has the ability to be tailored to specific information needs. Liberty is our institutional repository of journal articles (we publish two journals), books, papers, and website information. The Liberty home page provides quick reference to most used information along with quick reference to additional resources. Library users (our members) consider the library to be their major member benefit because of the usefulness of the catalog which is due to the capabilities of Liberty.

I would like to have a full MARC editor. The resource records are very powerful and have great functionality; but there are times that a would like to be able to edit the MARC record directly.

Liberty is a versatile LMS with a lot of customisation options, most of which are accessible to your average competent computer user. Administrator level gives very high levels of control (v granular security too, for other users), in a pretty straightforward way for most purposes. Mostly I love the support team. I can spend ages trying to figure something out, or i can contact them and get detailed instructions same-day, usually very quickly. So you don't need to be an expert at all - you can just use the pros!

Some functionality feels opaque or is hard to implement the way we'd expect to. EG limiting which fields can be used on which page, makes sense in some ways, but then if we want to use the software for a non-standard library (primarily digital), there's a lot of 'paper loans' stuff that kinda gets in the way. I understand why it's there! It just isn't highly relevant to us.