RemoteCall
About RemoteCall
RemoteCall Pricing
All purchase includes application and free web version.
Starting price:
$59.90 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for RemoteCall
4 Reviews
Tony
Machinery, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Excellent product
We've been using it for 6-8 years. Especially this year with COVID, people would prefer us to not come on site unless necessary. We are able to install drivers & fix problems remotely. This saves us time and the expense of going on site. It also allows us to resolve the problem immediately.
PROSRemoteCall is very easy to use and easy for the end user to launch to allow us to support them.
CONSI would like for it to update on it's own. If I havent used it for a while, it takes some time to update, and the customer that called in has to wait for that before we can start the session.
Reason for choosing RemoteCall
Easy to use and least expensive of all of the remote control options.
Vendor Response
Thank you for your sincere review. RemoteCall is moving towards browser only version which will require NO updates! Since you are already a paid customer, you will get that upgrade for free!
Replied January 2021
Ashok
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best remote support solution tool in the market.
It can support computer as well as mobile devices which makes it handy. RemoteCall saves a lot of time and travelling cost for an IT professional and it is also very easy to use.
CONSWhile it is very easy to use but the design needs some more work, it needs to be more smooth and interactive.
Manav
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
Mid-level tool for remote support
This tool is easy to download and install on our computers. Supports live chat and file sharing.
CONSThe UI is outdated which RemoteCall should upgrade and make it more user friendly.
Sebastian
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Me gusto
Me parecio una herramienta muy util en cuanto a prestar servicio de asistencia remota, la cual me ha permitido incursionar en otras fotmas de trabajo en mi area.
CONSme parece muy tedioso realizar el envio de archivos o instaladores por este medio.