Responso

RATING:

5.0

(2)
Overview

About Responso

Responso is an e-commerce customer service program offered in the SaaS model, the functionalities of which allow you to automate many repetitive tasks. The main advantage of the software is the ability to manage communication with customers from all marketplaces in one place - the application panel. Transparent inbox is the first step to improve the efficiency of your team. There you can work with all messages you get on your mailboxes, on Amazon, eBay, Shopee, Etsy, Facebook, Instagram & many more. We constantly implement new features and new possible integrations to make your multichannel e-commerce business as easy to manage as it can be.

Responso Pricing

14-day free trial, no card required. Then you can choose a plan that fits you best: Standard (8$ per month for an agent), Business (13$ per month for an agent) or Enterprise (19$ per month for an agent). Each plan gives you unlimited number of integrations (Amazon, eBay, Shopee etc.), mailboxes, messages, users & chat history.

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Not Available

Inbox

Responso Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Responso

2 Reviews

User Profile

Pawel

Verified reviewer

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

All emails and messages from customers in one place plus baselinker integration

PROS

All emails and messages from customers in one place plus baselinker integration

CONS

software is growing fast and nothing is missing today. There used to be no integration with In

Reasons for switching to Responso

we wanted customers not to wait for a response from us.

Adrian

Retail, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

The easiest way to manage requests of clients.

PROS

Response is the easiest way to integrate different online shops and to manage the requests by clients. We use this daily and without any problems.

CONS

The feature to attach files could be added.