Steam-connect
About Steam-connect
Steam-connect Pricing
Price is per concurrent use per day per user.
Starting price:
€5.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Steam-connect
1 - 8 of 8 Reviews
Bas
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Very handy contact center software
Very customizable, api connected, easy usage
CONSEarlier this year some serious downtime of the telephony service. But lately no problems anymore
Vendor Response
Thank you very much for your nice review!
Replied December 2023
Wajahat
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Very cheap and Afforable
Good service, affordable and good support.
CONSmany things still can be improved but yet still its good
Andy
Verified reviewer
Human Resources, 2-10 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2021
A good option for contact centers
I had the opportunity to learn about this tool through a client who we consulted on digital transformation, and I was surprised that he did not choose a more widely used software. I was surprised by the ease of implementation and ease of use, as well as the need for a small learning curve.
PROSIt is an application that fulfills what it promises, as a user and client advisor who acquired it, I can assure you that I was surprised by the ease of implementation, configuration, learning and use. It is simple and intuitive but has very powerful tools for managing customer contact.
CONSIt is a tool that, in my opinion, still lacks maturity, having a little more feedback from customers to adapt it more to their needs. Its ease of implementation and use also impact on a much lighter customization. I am not convinced about the method of payment per day of use.
Justin
Veterinary, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Steam by codelogic
A very impressive and highly functional product, this software is ideal for managing calls and communications
CONSThe software takes some getting used to, but with practice becomes very smooth.
Richard
Machinery, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great choice for telephony
I used Steam in a call center job I worked for previously, and I was impressed by the reps helpful and friendly attitude during installation. Upon using the software, I was amazed that it could perform so many tasks so easily. It handles call queues with excellent efficiency, and even allows for call recording under the right (and legal) circumstances. A definite recommend to businesses who need telephone services unavailable from their provider.
PROSThe wide range of options available to call center users is staggering. The helpfulness of the representatives that install the software is unprecedented, and other companies should consider taking note.
CONSSometimes the sheer number of options can be overwhelming, but with the helpful nature of customer support, this particular drawback becomes less of a problem.
Eyüp
Financial Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Steam Connect EO
Sometimes I need to use the predictive dialer feature while making my calls. I can say that this is the feature that I like the most and most useful for me in this software.
PROSI use and love the predictive dialer feature all the time. Makes my job easier
CONSI don't like its interface very much. It is not much different from other software. They need to work a bit and offer a nicer interface
sasha
Writing and Editing, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
works great
I would recommend it without pause. simple and easy to use.
PROSit's easy to use and runs properly. no issues downloading or opening. makes me feel like I'm being taken care of. no problems using the program or any of its functions.
CONSnothing has happened to make ME NOT LIKE IT
Caio
Automotive, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2022
Fácil e demais.
Facilidade de usar, pode ser leigo que consegue usar da melhor forma, utilizando todos os recursos.
CONSAté o momento nenhum contra sobre o aplicativo, estou satisfeito.
Vendor Response
Hi, You were reviewing Steam, not Steam-connect. This is a completely different product. Could you please remove your review?
Replied April 2022