Trainual
About Trainual
Awards and Recognition
Trainual Pricing
Pay Monthly: Train Plan starting at $124/month for 10 users (additional users at $3.75/mo) Scale Plan starting at $249/month for 20 users (additional users at $5/mo) Pay Annually: Train Plan starting at $99/month for 10 users (additional users at $3/mo) Scale Plan starting at $199/month for 20 users (additional users at $4/mo)
Starting price:
$250.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Trainual
1 - 5 of 455 Reviews
Aicha
Commercial Real Estate, 11 - 50 employees
Used unspecified
OVERALL RATING:
4
Reviewed February 2024
Trainual Review: Quick & Easy As It Should Be.
Cortney
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
The Thing You Didn't Know You Needed!
We absolutely love Trainual: as a company, a team, and a product. It has become the foundation of our company and the place that we are working so hard to get all of the information. As we build this plane while flying it, we appreciate how easy it is to write down what we are doing so it is easier next time. Prior to Trainual, sometimes I felt like MacGruber holding things together with a paperclip and a gum wrapper based on my memory or other team member's institutional knowledge and now we can capture it all, sometimes in the moment. We plan to be using Trainual indefinitely.
PROSThere are many things that I like the most about this software that have to do with features, but I think the features would not be useful if the platform wasn't designed with a foundation of a solid understanding of how small businesses function and scale. So, to start with, I love the philosophy and approach of Trainual as a company and the team as humans. Trickling down from there, the platform is designed that way - it is clear it is flexibly designed, but kept intuitive, and thoughtfully updated with feature requests that have the greatest impact across their users. The organization of the content makes it easy to jump right in to get something created along with the template gallery helping to streamline it all.
CONSI have two suggestions that are specific to how we use the platform, and I have submitted these are requests so I know they are in the hopper: 1) make the directory accessible through the mobile app. Often times when we hire new people, that is what we want them to be able to access and they are doing everything from their phones before they are in our workplace. 2) update the time stamping to track each time a subject/topic/step is completed for each employee. More Specifically, when you have to provide documentation to the department of labor for unemployment claims they may request evidence of the days/times that you asked someone to complete and then review a policy. In trainual, only the reviewed date is saved so you lose the evidence of the initial completion date. We have been in this pickle twice, and I would like to not to have to track all completions and reassignments outside of Trainual for compliance reasons.
Reason for choosing Trainual
Google classroom wasn't yet an app in google gsuite (now workspace) so we went with Trainual!
Nestor
Insurance, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
A Must for a smaller organization
Being able to store all of our material within one place is what is great about Trainual. Using SharePoint is good but it has to be done in file formats and that I dont want. Its very easy for files to be lost or you forget the name. This one allows a couple of admins and the rest view users only. If I wanted to I can track where my people are in the training process with the assessment trackers.
PROSI love the fact that I have full control over everything within Trainual. Being able to add, remove, edit anything within Trainual is something all companies should want. We shouldnt have to ask for permission to add stuff to our training guides. I can start a guide and leave it until I am ready to publish. I can go back and forth without anyone seeing it or my work getting lost until I am submit it for publishing. It has banners, allows inserts of docs, videos, YouTube, and other apps. I can even record what I am doing on my computer with the Chrome extension. That is an awesome future. The cost is also good and you can store tons of information within it. The templates are also a huge help.
CONSPersonally after 1 year, I dont have a lot of negative stuff to say about Trainual. Anytime ive needed help, its been pretty easy. Maybe a suggestion/recommendation future would be cool. Something that can give you some tips or advice on how to make your current training guide better. More of a want then a con though.
Reason for choosing Trainual
Pricing, control, and overall format of Trainual. Its an actual training platform and not a file sharing one. Super easy to use and the price was right for a smaller company.
Woosup
Consumer Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2024
Great SOP platform
Easy to use and deploy. It is flexible yet simple to use.
CONSIt was hard to picture the whole outlay will be like. I would like to have a system chart that I can set up initially before I set out putting up SOP.
Vendor Response
Appreciate you, Woosup! I think you're going to be excited for what's coming. ;) Keep an eye out - and thanks for the review.
Replied March 2024
Erica
Arts and Crafts, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2022
Difficult to Use
My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it.
PROSIn theory, it makes the process of onboarding and training easy and efficient.
CONSThe set up process, even with already having the documentation is burdensome and the flow of how to use the software is confusing. There is no real start and finish or defined, or even suggested, workflow. There are tons of integrations, but no suggestions really as to how to best use them or under what circumstances these things would be useful. It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business. Theres no tapering off or build up. It has to be implemented immediately in order to show it's value and does not account for the set up process.
Reason for choosing Trainual
It's already included in my usage account and by simply creating a table of contents, I can get essentially the same functionality that I was supposed to with Trainual.
Vendor Response
Hi Erica - thank you so much for taking the time to review Trainual. We're sorry to hear that the platform didn't meet your expectations, and we appreciate all of your feedback on how we can improve. We're always adding ways to make implementation much easier for our customers, and we're continously adding new content for this. If you ever would like to come back and try us out, let us know and we'll be happy to set you up with resources that'll make implementation much easier. But regardless, we wish the best of luck to you and your business going forward. Thank you for giving us a try!
Replied June 2022