











Supported Operating System(s):
Web browser (OS agnostic)About Wrike
Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses.
Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.
The ...
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
May 2020
Gabriel from Galonet Tech Corp
Company Size: 1 employee
Industry: Internet
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Functionality
5.0
May 2020
I've researched & tested every major player in the "project management" space and Wrike Leads All
Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.
Pros
I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.
Cons
I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.
Reasons for Choosing Wrike
Simply a better option for my needs with loads of configurable features and well thought out interface.
Reasons for Switching to Wrike
Wrike is a more robust platform for my needs and allowed me better efficiency in managing large projects while collaborating with clients.
February 2021
Zulhilmi from Maxis
Company Size: 5,001-10,000 employees
Industry: Leisure, Travel & Tourism
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
5.0
February 2021
Manage marketing project with Wrike
Wrike really change our approach in collaborating project, the process has been simplified and we manage to cut the time to finish our project compared to before using Wrike. Integration with other software is doable and adding value to the software.
Pros
Wrike is really easy to use for managing our sales and marketing related project, we has the all the tools that much needed to managing a complex and resource rich project. Collaborating project with multiple department is smoothly run and we are using the messenger platform to coordinate and communicate quickly.
Cons
The feature and tools in this software is great, but that is another story with is user interface. The graphic design is not helping us to move faster, as many of the icon design is almost identical and sometimes confusing me. Sometimes, the system is not refresh automatically and i need to refresh it manually to get the real-time update.
Reasons for Switching to Wrike
Wrike has more option for customization and integration.
February 2021
Syazwani from RHB Banking Group
Company Size: 10,000+ employees
Industry: Financial Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
February 2021
Wrike project management tools is incredible
Wrike is all i need for our project, task and product launching. Every stages of the progress is very detailed so that we will not miss any important steps in between. Talking about notification, i can tags every team members in each steps of the progress to take more attention on the progress and vice versa. I really helping to making our project progress as smooth and as effective as possible.
Pros
Wrike really has help my team to work as a unit, especially when we had to work from remote area or work from home(WFH). Collaborating on project in virtual setting is never has been easy, but using all the features and integration with other software really has make this software one stop center for all my project management needs. Launching a product with Wrike has its own benefit and everything can be accelerate for more fast product launching.
Cons
Wrike is actually not that simple to setting everything up especially when i have use so many software integration like JIRA and Okta. Some of integration is working without any problem, but some need the helps from the customer service to fully integrated it with my system.
Reasons for Switching to Wrike
Basecamp is a good task and daily task manager, but no complex project can be done with it.
March 2021
Lane from PraxiTek LLC
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
2.0
Functionality
2.0
March 2021
Not a Project Management Tool
Wrike is a pretty good tool, but it is not a "very" good tool. And the cost of entry for basic project management (including effort estimation) is very high compared to Wrike's competitors. The free, Business, and Professional versions are missing one very basic and essential component of basic project planning. The UI is pretty good, but a bit clunky. Most painful has been my experience working with the sales reps and customer engagement staff -- when I've raised my concerns (that the Pro and Business editions missed a very basic project planning capability, which requires an up-sell to overcome; and that the cost of entry for small teams is excessive when the gap is filled)... I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers. This was the third time over the last 15 months that I've engaged Wrike to see whether we can find common ground, whether there is any flexibility, or whether they are willing to try to meet their customers half-way, and the answer is still "no" on all three fronts. I promised myself I'd stop giving them chances and move on. There are other solutions in the project planning and project mgmt space, so I am moving on.
Pros
First, this is a pretty good tool for: 1. Nested task lists that look like a project plan 2. Task board views (if not on the free plan) 3. Customer-facing task-list dashboards
Cons
The description for the Pro plan states clearly "Full project planning and collaboration" and for the business plan "Robust work management with customization and exec reporting". But neither plan will total up work estimates for a project based on sub-task level of effort. Let that sink in for a moment: a "full project planning" tool that does not total up expected effort for the project plan. Yes, you can get that, but only if you buy the Resource Allocation addon for another 15 per user. Resource allocation is not the same as basic project planning (which must include level of effort estimation) Also, the interface is a bit clunky for quick-edits and quick-adds of sub-tasks.
Reasons for Switching to Wrike
I thought Wrike would work better. But in the end, without project effort estimation (through summing sub-task work effort hours), Wrike is pretty useless as a project planning / mgmt tool. I'll be switching back.
Response from Wrike
Replied April 2021
Thank you for your review. I'm sorry to hear that you had such a frustrating experience, but I really appreciate your bringing this issue to our attention.
January 2021
Laetitia from Kicking Pixels
Company Size: 2-10 employees
Industry: Design
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
January 2021
Wrike for small businesses
Pros
It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.
Cons
The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.
Reasons for Switching to Wrike
The ability to have external collaborators join specific projects