Emitrr
About Emitrr
Most Helpful Reviews for Emitrr
1 - 5 of 107 Reviews
Cristobal
Verified reviewer
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great software
Great tool for helping me streamline my cleaning business. I like the quote follow up feature and the review request. My experience with the software is being great
CONSI like everything about the software, I don't think there's anything I don't like
Reasons for switching to Emitrr
Is more affordable and has better features
Vendor Response
Thank you for the review, Cristobal. It's been a pleasure working with you.
Replied February 2022
Stormie
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Finally! A Great HIPAA Compliant Texting Platform
First and foremost, the platform's compliance with HIPAA regulations provides peace of mind. Safeguarding client information is of the utmost importance, and this platform has made it so easy to implement a channel for confidential communication. Customer support is another area where this platform shines. The support team has been responsive and knowledgeable, promptly addressing any inquiries or concerns that arose during implementation and use.
CONSOne of the primary issues I encountered was the inability to add or modify contact information. The platform provided limited fields for basic details such as name and phone number, but I found it frustrating that there was no option to include additional information without importing it from a spreadsheet.
Reason for choosing Emitrr
Pricing was more competitive, we could add more users without significantly increasing the pricing, and the other alternative products did not have a Zapier connection
Kaitlin
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2022
Great Service, Highly Recommend
this is an easy software to navigate while using other screens
CONSit lags when I am trying to reach a patient I cannot instantly hear them and they cannot hear me which causes them to eventually hang up.
Jenna
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Emitrr makes it easy for our team to communicate with our customers via text messages.
In a world where people rarely answer phone calls, texting through Emitrr allows for effective and efficient communications with our customers. I cannot imagine operating our business without it!
PROSEmitrr makes it easy for our team to communicate with our customers via text messages. We love that everyone has access to see and respond to customer communications. We use it in the office daily and our technicians also use the app in the field so that all communication comes from the office number and customers do not get their personal phone numbers.
CONSI cannot think of any cons with Emitrr. When we have had any issues or questions their customer support team has been quick to get us an answer!
Reason for choosing Emitrr
More sophisticated features and better fit for the functions we wanted.
Reasons for switching to Emitrr
Emitrr offered more options for a much more affordable price
Daniel
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best customer service and great software!
[SENSITIVE CONTENT] and the team have been super attentive and try to accommodate all of my company's needs. They keep improving the software and add features upon demand. The software on the computer has all the features and the mobile has slightly less, so definitely recommend using it on the computer as an admin, but has all the features needed on mobile if you are on the go.
CONSThe yeam keeps improving constantly so I am sire they will have all the features necessary.
Reason for choosing Emitrr
The people at Emitrr seemed honest and willing to work and listen to my needs
Reasons for switching to Emitrr
Needed more functionality for customer engagement.
Vendor Response
Thank you so much Daniel. Its been a pleasure working with you and implementing your feedback
Replied August 2022