BILLING IS MUCH EASIER. I DONT HAVE TO GO BACK AND FORTH

NONE. IMT HAS IMPROVE THE LAGING IN THE SYSTEM. THEY ARE CONTINUING TO UPDATE THE SYSTEM

Extremely convenient and makes my job less stressful

That you can send a massive message to all employees and if they are interested in the case they apply; then on my end, I get the name, phone number and case they are interested in.

Actually nothing. So far so good very happy with the product

Not good, the worst time since I have been working in the health care field.

Everything in one system, sounded easier and more efficient, but if billing is is not done, we’re have not gotten paid since using this program. I don’t care how good it is, if we don’t have money coming in to keep the business going.

Why go through a third party when you will have problems letter that takes so much time to solve. InMyTeam is easier to use than hhaexchange but it’s taken longer time to discover a problem then it we used hhaexchange. And we still have to go back to hhaexchange to resolve the problem. It just make no sense.

Muy contentos con la aplicacion de In My Team.

I have no complaints about the application, very good customer services

I would like patients who are on hold not to be counted as active since they are not receiving services.

The customer service is great. They really care about helping the client. Specially with startups, they always try go go above and beyond to make sure you are up and running.

Coordination Plus (safe lots of time when trying to cover a shift last minute)On-line applicant tracking (very unique )Customizable automations

The Dashboards could use some improvement

Customer Support is fantastic, they have a great support team fully bilingual. Our support tickets are solved in less than an hour. [SENSITIVE CONTENT], our support agent is amazing, she is very helpful and patient.

This is a modern Software Solution, and all the functionalities are thinking to help the user. I would say is the Apple of the Home Care solutions

Nothing, really. The experience has been amazing so far

My overall experience has been very easy and reassuring that we will get the Support when we need it.

Training is excellent! So easy to follow and Customer Service is also excellent. I get a call back right away if I have a question, unlike other softwares I've used before.

There are some features that I would like to see that are not available, but Customer service has generated a Ticket to see what can be done.

Day to day scheduling, patient profile, billing.

The website is very easy to use yet if i have any problems, when i call customer service they are always helpful and ready to solve and guide through any problem

i have not encountered a bad experience with in my team. always very satisfied with the service

Inmyteam is very easy to use and is very understandable. It has a lot of features that help me throughout the day

What I like least about inmyteam is that it logs you off automatically after not being on it for a while

I love this app, clock in/out haven been so easy before. Absolutely recommended.

so far, I haven't found anything that I don't like it.

Good

Billing. Just a little bit hard to get the schedules done properly.

Reports. They are not easy to manage. The reports in Excel doesn't give us the chance to manipulate them.

Mi experiencia en la utilizacion del software y la comunicacion con el equipo de In my Team ha sido excelente. Lo recomiendo a las agencias que presten servicios de long term care.

Me gusta mucho su funcionalidad de coordinacion. Con este software es mucho mas facil encontrar la conexion deseada entre aides y pacientes para un optimo servicio. Ademas el equipo de implementacion siempre esta muy atento a las dudas que tenemos. Muy bueno el customer service. En el tiempo que lo he usado han ido creando nuevas funcionalidades basados en las necesidades del negocio. Y excelentes precios!

Hasta ahora todo me gusta en el software

Estoy contenta utilizando la aplicacion. La recomiendo

Todo. Muy completa y fácil de usar. Se las recomiendo

Todo me gusta. A veces me quedo sin conexión pero no es culpa de la aplicacion

I don't have much interest in this application since it should be faster without so many questions, you don't have time for that.

The image of the icon is different and very accurate, the rest is very long.

La facilidad para acceder al programa al igual que la rapidez.

Nada. Todo muy bien hasta ahora.

easy to use, good costumer service, all the people is friendly

I like every thing about inmytem, is very funtional

The quality of the program. We can improve the quality of our work.

everything is ok for me. I feel comfortable working with this program.

InMyTeam Program has been a Big Asset in Out Business

This Software is easy and Friendly to use

This InMyTeam Program should improve in the Training

We're saving time and money. What needed to be done by 3 coordinators is now done by just one. Employee satisfaction has increased since they no longer need to use their personal time to fill out forms and timesheets.

-The platform is very easy to use by management -Simple and easy app for mobile employee - blast message option to notify employees/contractors about available open cases. They can apply from their phones and once the coordinator assign the case, the employee receives a notification and their schedule is updated. No more time wasted on phone calls back and forth, and no more duplicates. -it' all in one solutions, but it integrates other platforms

I wish I had it 5 years ago when I was looking for a mobile management solution for my project.

The staff, very easy to speak to. Always available

no complains. App very friendly use. My staff understands it to perfection

Well organized completely satisfied well done

Could improve capabilities could be more beneficial

Have only used for a 2 week span and have only used the scheduling option.

Ease of setting up schedules and ability to contact caregivers

Not able to place caregivers inn alphabetical order by last night.

THE TOTAL BILLED REPORT IS GOOD , IS EASY TO USE

ERROR REPORTS COULD BE BETTER THAN ACTUALLY

Easy to use and accessibly. Is easy to schedule and fix issues

Sometimes employees have issues when clock in / out. Support team sometimes are not well prepare to answer questions.

Excellent experience, excellent customer service.

Design and functionality, easy search, excellent reporting.

I like everything, it's wonderful, great, fantastic.