Ability to track work order history, and labor. Year end reports are helpful for figuring budgets for each division.

I always have a excellent  experience working with workhub, the customer services is always there to help me if i have any question or concerns.

I have used other systems in the past but the freedom of customizing the work has been a godsend.

Staff was very responsive and patient with us as we earned to navigate the system.

I love the WorxHub and the improved efficiencies in our department related to using WorxHub.

Ease of use, ability to customize any of the apps.

The ease of use and the intuitive nature of the software. The staff at Dude is great and always very helpful.

Ease of use and ability to quickly create or edit work orders and particularly preventative work orders.

There are some features that are badly needed that were overlooked when the software was made. They are working hard to incorporate them however.

I like the fact that is can be used with different modules that are integrated with each other.

TheWorxHub provides all the features we need to have a successful preventive maintenance plan. The work order features are especially nice to track routine and special maintenance needs.

I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.

Ease of use, easy to access reports and excellent support.

The integration went really smoothly and the residents are happy.

As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order.

Worxhub helps so much with compliance and keeping us in the good books with the government. It provides great evidence when needed to show that our systems are well maintained.

They are constantly updating to make it better and it is user friendly to use. I am very impressed with Dude Solutions.

I like the ease of implementation and use. I like the ongoing innovations that have been made over time.

The reports are difficult to navigate and create.

It is very reliable and helpful in problem solving as well as budget planning. It is very useful to the front line worker and the senior manager.

Reporting is clumsy and unless you spend allot of time looking or trialing reports its difficult to get the end result your looking for.

The customer service support is great. I love that I can chat with anyone at any time and i get an immediate response.

Support & investment; consistent product improvements, new features, and very focused on listening to customers to improve TheWorxHub.

It's really nice to pull a report to see workload analysis or asset information. Most of the reports are really helpful.

The benefits I get from Navicure is the simplicity of working our A/R in one program. Claims are very easy to resubmit right from the dashboard.

The rejection messages given are extremely confusing. Very hard to figure out how to fix the actual problem.

It links with our Practice Management software systems making file submission a breeze. And the batch history And search options make it easy to Find anything you’re looking for.

Navicure has been an excellent partner in revenue cycle management. It's ease of use and intuitiveness is first rate.

Waystar's Dashboard is easy to use and basic clearinghouse function is good.

Waystar has a nice interface and is fairly user friendly. Many features makes claim processing quite efficient, and is very easy to use.

They have a huge list of insurances OR you can have them send a paper claim.

I like how easy it is to use and organizes our data. I like that we can correct claims and resubmit them instantly.

It simplifies the way I do billing. It integrates with my  electronic record software and makes the process easy.

After my initial setup my statement went out, but the next month I uploaded statements again and was told that there was a margin error. It was fixed but it caused a delay in statement processing.

Wonderful costumer service, good training provided for new clients.

This software is so user friendly. Its so easy to search and view.

Waystar is the most user friendly and comprehensive clearinghouse I’ve ever used. It’s extremely simple to search out needed information.

I really like how I am able to send to insurance companies with ease. So much easier than other products.

Has integrations with almost every possible insurance company in the States. Easy to make edits and track payments.

Appealing claims on Waystar is super easy, and tracking down claims that were paid but somehow didn't get into your EMR is also really easy.

I love the dashboard, and rejected claim dashboard. I can make corrects and resubmit claims directly through waystar.

Great ease of use, very well laid out, the menus and explanation of rejection are easy to figure out and correct.

The billing is a little confusing. We have a parent account that used to be Zirmed and another large account that used to be Navicure.

Zirmed provides excellent revenue cycle management, it is easy to use and responsive.

Customer support has always been very good and the site is easy to use. Help features are also of great value when we hire new staff or need to find answers to questions.

When you leave their service, they require 90 notice to get there money.

It is a great payment system and it makes my job easier with how easy it is to go through the system.

Editing rejected claims is very easy. There are also Premium products you can buy if you would like to streamline your RCM such as code look up and insurance verification.

It has made the ease of electronic billing very simple and helpful. We went from paper billing and this software could not be anymore user friendly.

The conversions have been successful thus far. Our frontline users report an easier user experience and our core registrations/billing/collections system interfaces nicely with the Waystar product.

Their customer service lives up to the 3 ring rule. Customer service are very pleasant and helpful  on the phone.

I like the monthly webinars as well as the payments solution. It's easy to navigate through and find what you are looking for.

We are able to see payments in about 7 days which is helping our practice stay financially stable.

US Dollar

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life. 

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions. 

TheWorxHub integrates with your software ecosystem through our APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with clients to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 


LongDescription

Purchase Order Management

User Management

Barcode/Ticket Scanning

Customizable Reports

Activity Tracking

Staff Scheduling

Task Planning

Communication Management

Calendar Management

Activity Management

Template Management

Activity Planning

For Nursing Homes

Compliance Management

Real Time Data

Event/Activities Planning

Preventive Maintenance

Workflow Management

Asset Tracking

Reporting & Statistics

Automated Scheduling

Work Order Management

Billing & Invoicing

Real Time Reporting

For Activity Departments

Asset Lifecycle Management

Compliance Tracking

Resident Assessment

Incident Management

Records Management

Maintenance Scheduling

Task Management

Document Management

Inventory Management

For Mechanical Equipment

Equipment Tracking

Space Management

Maintenance Management

Reporting/Analytics

Work Order Creation

Job Management

Scheduling

Equipment Management

Facility Asset Management

Barcoding/RFID

Location Tracking

Staff Management

Contact DudeSolutions for pricing information.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TheWorxHub

In Person

Live Online

Webinars

Documentation

Waystar is a cloud-based revenue cycle management platform for healthcare systems. The solution is used by organizations of all sizes to manage administrative and clinical functions. Key features include insurance verification, coverage detection and claims management.


Waystar uses machine learning algorithms to predict claim denials and sends workable denials to the assigned workgroup. It automates the prediction of revenue leakage as well. Users can manage contracts through a centralized repository. Real-time contract loading and modeling is also offered. Reports can be generated to assess payer contract performance and other key performance indicators at the enterprise level.


Waystar integrates payment processing across the hospital information system, performance management system and electronic medical records system. It offers features such as on-the-fly editing and the ability to automatically split remits among various providers. It also provides an automated patient payment workflow.


The solution is available on a monthly subscription basis and support is available via phone.



TheWorxHub vs Waystar

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons