I am able to retain my customers, all the while attracting new ones . All from the same app.

It sometimes slows down at startup, but an update usually resolves it.

I had the chance to use Appointy as an intern in the university's pharmaceutical research and development department for scheduling and managing meetings with team members and outside collaborators. The program succeeded in streamlining our appointment procedures to a great extent. We were able to simply create reminders, prevent calendar conflicts, and schedule and change appointments because to its user-friendly design. Our productivity increased and we were able to maintain organization throughout our research projects because to Appointy's seamless interface with our email and calendar systems.

For companies wishing to manage their appointments effectively, Appointy offers a variety of advantages. First of all, it's simple to navigate and set up because to its user-friendly layout. The software offers a number of customisation possibilities, enabling companies to brand their booking system to fit their needs. Automated reminders, online payments, and real-time availability are just a few of Appointy's extensive feature sets that improve client satisfaction and lower no-show rates. The platform is appropriate for businesses of all sizes because it supports numerous locations and staff members. Additionally, Appointy's customer service is attentive and supportive, guaranteeing a positive user experience.

The restricted alternatives for Appointy's software integration are a negative. It lacks more thorough integrations with CRM or marketing tools, although it does provide basic integrations with well-known systems like Google Calendar and Outlook. The pricing structure should also be taken into account because it might not be economical for small enterprises with loose appointment requirements. Finally, although though the software allows for customization, some customers could find that the design and branding possibilities are a little restricted, especially if they have certain design preferences.

2 years ago was easy to use. Still affordable. 2 years ago was supported and had good customer service

I have been with Apponity for years. I am now leaving. The reason for my departure is complete inability to work on mobile. iOS app and mobile browser nowadays never work properly. Never is a strong word but it is really never. Mobile app and mobile browser options are limited. Parts and pieces are not functioning after each iOs update. This only indicates that the software is no longer supported in a timely manner by the parent company in Singapore. I can only use my Desktop. Nowadays it is a big drawback for any functioning business. I contacted Appointy multiple times and "we are working on the app" is the only answer. I am leaving although I will lose history of hundreds of clients . The system allows to export only addresses and names and none of the past appointments. Very inconvenient but I have no other choice.

Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed.

It has a lot of freedom and flexibility to set up unique and complex schedules. Also love that we can create accounts for external referral partners and they can schedule appointments right in our system without having to involve any in-house staff. Same goes for customers scheduling themselves through a link we added to our website.

I wish there were more integration capabilities. The google calendar integration that we use only supports syncing with one account. It would be great if it could also sync with each technician's calendar individually. I also wish it had more out of the box integrations with common CRM platforms and the ability to build custom APIs. I also wish there was some more logic or rules built into how the system pairs an appointment with a technician such as the distance between appointments and recent service volume. The email notifications sent to customers should also have more options to send specific messages based on the type of appointment.

I currently utilise and recommend Appointy Online Software used for my Beauty Therapy Business "Beyond Skin Deep". I find it extremely helpful as the clients are able to book themselves in at their convenience and also allows me the freedom to attend to the clients without having to continually answer the phone or call back when I'm busy. The clients love it and so do I! Its easy to use , they just log onto my website, register their details, select the time, select the beauty treatment and their done! Appointy booking is 24/7 so its even great for shift workers and medical staff ....Thanks Appointy

Appointy also has great back up if you need to know any questions.Very helpful

If there are two people trying to book in online at the same time eg through peak periods(Christmas) There can be a little confusion, but has only ever happened twice and solved this by manually calling one of the clients and rebooking them.

My work schedule is quite erratic and I’m often running from one part of the office to the other side of the building. Aside from my projects and day-to-day tasks, I have weekly meetings with staff and other employees. I’m so glad we have Appointy which is a software that manages appointments. With Appointy, I can oversee my schedule in one system and not get sidetracked with other matters. This system links to my Google calendar and even helps me with booking rooms for our meetings. I get a reminder each time and the software also checks to see if I need to make a recurring appointment.

There were a couple of times wherein there were glitches when I used the application on my phone, but other than that, I didn’t encounter anymore problems afterwards. It has been very useful for me.

It allows automatic scheduling. It also allows group scheduling and appointment scheduling. The calendar sync allows our employees to be up-to-date with the monthly agenda and tentative meeting schedules.

The inability to track or schedule leaves and absences is a great setback. It would really be nice if this software can also track time in and out.

Great scheduling / reminding tool for everyday use!

One of the best features of Appointy is that it sends automated reminder to both parties, which is time saving on my end. Additionally, it is very easy to use and the interface is great. It definitely exceeds all my expectation and I am very happy with it.

I can't come up with any negative feedback about this service. Overall I am very satisfied and definitely recommend this software to anyone looking to be more organized and on top of their schedule.

The customer service I received today from Yaju was outstanding. I had very frustrating issues with my software, that even made me consider changing the service. As it turns out my issues were caused by user error and ignoring warning messages (silly me!). My tech, Yaju was extremely helpful in explaining to me what I did wrong, and how to prevent it in the future. Then she logged onto my computer with my permission, and showed me how to take care of another very annoying problem I was experiencing. She was very patient with me, and very polite. This single session turned me into a hard core believer. Thank you Appointy for your great customer service

I loved the customer service. Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with

I would love to have a smartphone app to manage my appointments, instead of having to use a browser to log in.

The product was fairly easy to set up. It offers a good user experience to set and manage appointments. Some of my clients used this system, so I acted as the administrator. Most of these clients were satisfied.

Some other competitors offered more integrated services. The integration with WordPress could have been a little more seamless, though it wasn't bad.

I have a consultation business with several types of services that I tailor to meet the specific individual needs of my clients. Appointy allows me to set the hours that I am available for consultations along with how much time I need between appointments. Appointy allows the client to choose the type of service, schedule their appointment, and pay for it all with a couple clicks of a mouse. Appointy allowed me to custom create the intake information I need for their appointment. It displays that to the client to fill out when they schedule their appointment. And in the rarer instance where someone contacts me by phone instead of through my website, I can manually enter their appointment through the administrative side of Appointy so the time slot does not get double booked. It also allows me to block time from a regularly open time slot for those days when I want to take time off to schedule something for myself. Appointy has allowed me to manage my time better because it saved me a ton of back and forth in emails to ask for specific things each time a client emailed me. My clients see a professional user-friendly portal to book their session through and they too like the new way they make appointments with me. Some have even asked me to tell them more about it so they can use it in their business too. --- My experience with the support staff at Appointy has been above expectation. I found it so user-friendly that I only needed their help on one small thing when setting it up. I was responded to almost immediately. They even followed with me afterward. I am extremely happy with Appointy. I tried two other appointment setting plugins that work with Wordpress and canceled them both during the trial. Appointy is the best!

Ease of use, ability to customize what clients need, ability to block times in regularly open days when I want to do something fun instead of work, ability to manually input appointments for those who aren't comfortable with technology, that my clients find it professional and easy to use as well

Nothing

The representative helped me today after someone tried to get into our system 12 times. I felt very confident at the end of our conversation that our system was secure and that steps were being taken frequently to keep it that way. For a medical practice that is essential. Great job!

You can schedule quickly and that people can go online and see our schedule.

That two (or more) different people can't use the same email address and that you can't access your customer by clicking on their name in the schedule portion of the software.

I have been using it for one year. I had more complex business last year and I was on Pro plan. Since I have moved to another gym and had one room less I was able to get back to Free option. I am so happy with their customer service, and if I would have more rooms again in future I would be happy to pay them because Appointed support was always on time and helpful. Thank you Yaju you are a great support technician. Happy to have Appointy in my business crew

Simplicity, and mostly customer service

Minor problems with Iphone users that were fixed.

We love the fact customer's choose which time works for them. It saves so much confusion and we have not yet had one scheduling conflict.

We have not yet ran into any significant problems. I will update accordingly if so.

It's been short but fine. It seems to be an effective tool if and will probably do wonders for those needing to provide users with opportunities to book a service from you.

I am always looking to see what apps or programs are available for teachers/staff to be able to book/schedule time with me. I've used Appointy sparingly and have noticed a few things. I like the option features and breakdown of services and times. There is a lot of flexibility there. I also like how they are now integrated with Google. The data, analytics, and reporting features/tools are really good. Great way to analyze results.

Not sure this is a major concern for all, but for me, in education, its just not quite what I am looking for. I need to be able to set my day by class periods with hallway/buffer times built within. Im also not selling a service, so this seems more geared to business.

It work but when you need to make changes it is impossible to reach tech support. And they claim you can reach them 24/7. Such a lie.

Almost inpossible to reach tech support. Instead you get to leave a voice mail and they never return your call.Can not reach tech support. I have been calling for 2 months. I just called 10 time today. Nobody will answer the phone

Impressive Customer Service. Very quick response time and very helpful. A lot of the default settings are already very useful easy to customize your page

100% customization not possible,

Even though it's not the "best looking" product or has the easiest to use interface, their excellent list of features and their really responsive support team makes up for it. Therefore, I've chosen to use the product and overall would recommend it to others.

Support is SO responsive and knowledgable and the product is very rich in features

It is not easy to figure out on your own as it's not super intuitive BUT it is very powerful and support is there to help you - truly like a white glove service.

I don't have to deal with the scheduling.

The support that you get. The customer service is amazing. I like that my customers can schedule on their own.

sometimes it takes me time to figure out how to set something up. I can always ask for help. once in a while a customer says they did not get a reminder. Or that it came really late

good scheduling tool

I have been using appointy for my every appointments in my personal business classes. Having a free trial has helped me to try and see if its best suitable for my business and it has been a pleasure using the service.

Would love to see some improvements in the UI and UX of the platform, as it is quite hard to reach the desired option for a particular option.

There is little to say. Highly customizable, super fast and competent customer support at a price lower than the competition

highly customizable, super fast and competent customer support

I don't know cons

Thanks to your customer assistance,I've been able to use Appointy well done. Appointy needs to be improved iOS needs certain additions or improvements if Appointy is going to be number choice for service providers Australia is run on small mobile businesses so iOS is very important add invoicing not just pos proper EFT payable printable invoices also add maps like timely map icon next to customers address linked to google or apple maps there are many improvements that could be added to Appointy to make it number one but if you keep great quality people then that's a fantastic start.

CRM

No invoice no maps only 60% iOS user friendly

The support staff has gone out of their way to help me make the transition to Appointy. From integration to multilingual support, they have been EXTREMELY helpful! Really top notch, guys! Thank you!

Easy to integrate, friendly, simple interface. FABULOUS SUPPORT!

Function list is a little bit limited. Could do with a little more flexibility in the interface and multilingual support is growing.

It's customer friendly, breaks down each service. Most of all the Customer support dept. helped me through every step until I was comfortable using it.

It seems to move a little slow whenever I try to block certain days off, but after I hit the refresh button it popped up like I wanted.

Ease of use, functionality. Support was fantastic! She spent considerable time going through the software (demo) while at the same time answering functionality questions I had providing solutions or workarounds to achieve. I have been using the "chat" option while in the software and after posing a functionality question the support response is almost immediate. Nothing short of outstanding to this point. Love the product and the service!