All AxisRooms Reviews
1-25 of 102 Reviews
Sort by
Md Anwar
Verified reviewer
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Best Channel Manager
We are managing our OTA from AxisRooms as well as we have gets the GDS connectivity through this channel manager. It is very user friendly and cost effective solution that have the feature to integrate with the PMS system.
PROSAlmost anything will be positive if it’s an example of a true OTA manager from one panel, extra-feature in this channel manager have GDS features.
CONSWe using this software since last 6 month and during that time I found their customer support is excellent and their cooperation I like very much also the software is very much user friendly.
Kapul
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Excellent Product
Axisrooms is the best channel manager I have used so far. I have been using it since last 7 years. It's easy to operate. [SENSITIVE CONTENT] is very active & prompt. He resolve the query instantly. I would recommend to everyone who is looking for the best product at nominal price.
CONSeverything is perfect . We have not faced any difficulty
Reasons for switching to AxisRooms
Axisrooms is user friendly. Easy to operate. Instant updation. Moreover pocket friendly.
Shivaprakash
Hospitality, 1 employee
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2018
It does basic things well. Support in India is iffy.
I am more assured of being able to prevent double booking.
PROSDoes synchronize calendars well. Mobile App to block dates handy useful. Setting up new properties is relatively simple as well.
CONSWe don't have access to change few things. Basic thing like if I change the extranet Password of any OTA need to approach support in India to make those changes in Channel manager. This process is not as good as it needs to be
Saveera
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
One of the best Channel Manager Solutions
We have been using channel manager for more than yr now. Its easy to use with real time updation.
CONSMay be work on reports and Analytics which will help us to understand the Market trends.
Dilmohan
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Ease of Use
Its easy to operate, with multiple functions
CONSIntegration was very smooth and it took very less time to configure. Hope it remains same and proves its name
Alok
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Excellent
By the help of AxisRooms we are relaxes as all our rooms inventory well taken care by AxisRooms
CONSinventory control without any issue. Ease to work
ashish
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2024
Very Good up to mark
inventory management, rates updation in bulk
CONSNew version as the last version is very frequent to use.
Basham
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best supprt
great, all good
PROSall time supports.[sensitive content hidden] goes an extra mile and helped us in many ways, and always easy to access him.
CONSthe website needs re login after idle for a while. and the mobile app is not fluid
Shyam
Verified reviewer
Internet, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Easy to Use
Its good.
PROSIt is very easy to use. In any problem team resolve the issue very fast.
CONSNot more features in Axis Room Mobile App. Need yield management. It will be a game changer Hotel occupancy.
Vikash
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2019
Combined
A neat &. Clean user interface to do all hotel operation
PROSEasy to use, beginner can also use it, nice dashboard also the linkage with maximum chanel
CONSNew integration to be needed with as now companies launch's slot stay bookings also there is no option to create a payment request to the customer who is postpaid bookings. This need to be update.
Suresh
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Suresh Sugathan
Overall it has been a great experience working with Axisrooms and the team. We look forward towards more products from the team which would help us improve our business and connectivity.
PROSUser interface is easy to understand and navigate. Constant up gradation and fine tuning has made this software competent with any international software. The team has been quick in responding to any issues.
CONSNot much apart from few technical issues.
hemant
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
user friendly software and easy to understand as well.
Overall we are satisfied with the channel manager that's why using this for a long period of time.
PROSPrice updation feature through derived pricing tab.
CONSIf we have to block particular OTA and later on unblock the same channel then it's quite a tedious and time taking task.
Mehboob
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Revenue Management
Excellent supportive team, issue are resolved in few minutes
PROSVery friendly user, easy to set up inventory and pricing.
CONSLive inventory update and pricing, have multiple option for inventory.
Reason for choosing AxisRooms
Very good product
nikhil
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
easy to use
i am happy with axis rooms channel manager
PROSreal time chaining of inventory and rates are very easy to use
CONSsome otas are not flexible with this channel manager rate differences are their
Ajins
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2018
Need to Improve service
The Channel Manager is very user friendly. The customer care service was perfect approx one year before. The mail response was not prompt and not completion of our requirement is not fulfilling in time mail/call. We request you to allocate one staff for some number of properties, it will help us for the single point communication.
PROSThe software is very user friendly. Bibin -Sales Manager is very helpful
CONScustomer care service need to be improved
Subramani
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
My Experience
Great..
PROSEasy to work.. we have been using this app from past eight years..
CONSProduct is easy to work and i feel options are enough as we are using the App only for inventory & rate management
Vijayraj
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Excellent Support & Service
Supporting customer care
PROSEasy to use and real time update on OTA , Supporting customer care
CONSreal time update on OTA ,Supporting customer care
Gagandeep singh
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Good channel manager
I am using it since many years now. It works good and easy to use.
CONSNothing, everything works ok. I like it a lot
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Perfect Chennal Manager with Excellent Support Team
Easy to use and PMS frandly OTA Bookings auto updated in PMS. Inventory also auto update.
CONSUser friendly Software and easy to work
SUDHAGAR
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Make all the work in a simpler and easiest way
More bookings frequently with repeated visits by the guests increases our revenue in a upward move.So recommend to all
PROSvisibility to all the features at a glance.More familiarity with the access and too easyto handle all.
CONSpricing feature not understandable perhaps it will change not in a proper manner so difficul to enter into the feature
zenha
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
fantastic
as of now iam happy with the services !!
PROSexceptional services which been got for the period in which using axis rooms
CONSexceptional services which been got for the period in which using axis rooms
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Good Company with excellent services
user friendly system and customer support
CONSvery good system and customer support is excellent
Nafisa
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best ever channel manager within budget
By using this software we reduce our time and easily we are managing our all OTA'S and GDS from one panel. It is best ever solution to manage all types of online booking for a Hotel
PROSMost important feature is the Analytics where easily i can get the performance report my OTA'S
CONSIt is fantastic channel manager from one panel can mange OTA, GDS as well as Booking Engine from one Panel.
Mohammed
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Very good
Ease of use and we have not faced any issue in double booking
CONSEase of use , whenever I want I can block the dates
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Best Channel manager and Application, Great Support from market manager . Easy access.
Controlling all OTAs in one place, saving more time on spending Extranet. Reports are very useful. Even they have given options to Sync booking Engine and Central Reservation system. Submit booking options which help me to update my agents and offline bookings
PROSSingle platform to manage all OTAs. Show revenue of Offline, online, Agents, corporate etc. Easy to update inventory and pricing in multiple options. Restrictions are useful to set Mlos. Recently got an option to update offers from Channel manager to particular OTAs. Can Able to see arrivals and check out.
CONSMultiple logins, since we have got single login. if it would be a multiple login at-least two will help us. but single would be fine.