We are a company based in Greece that manages different types of vacation rentals and hotels. We had many experiences with "similar" though old fashion programmes in the past, since we are in the hotel industry more than 15 years. We decided to change and try Hoteliga product and after two years of cooperation with Hoteliga, we definetly recommend this program for its ease of access, for the ease of the program and the customer service. Thank you! Highly recommended! Amalia Thanou Owner of Philoxenia Collection Santoini, Greece

ease of access, ease of use, ease to control

havent thought of that :)

Very easy to use even for our novice users, instant support whenever you need it, its features get updated all the time with new things that you really need. The developers behind it are always there to listen to your needs and implement quickly all the necessary changes. I can't really think of anything to write down as a con because whenever I have a problem and discuss it with the developers they do their best to solve it

Ease of use Cloud based Customer Support

Yield Management needs to be implemented

GREAT EXPERIENCE, ALL IN ONE, CHANNEL MANAGER, BOOKING ENGINE, PMS, CALENDAR , ETC. WORKS VERY GOOD FOR A GOOD PRICE.

CUSTOMER SERVICE, ALL IN ONE, AND GOOD PRICE

HOTELIGA DONT HAVE AN APP. MENUS ARE SOMETIMES CONFUSING. IT IS NECESSARY TO UPDATE CHANGES IN DIFFERENT PAGES OR TABS. THE TOOL IS NOT EASY TO MANAGE AT 100%. THERE ARE TOO MANY DIFFERENT OPTIONS OR MENUS TO CHANGE THE SAME THING.

You can log in wherever you are and also from my phone that makes my life easier.

The customer service, that is not available per phone during weekend at the summer season.

Easy to manage reservations & setting prices

Not very steep learning curve, staff always willing to help, offers many features

Perhaps adding a few more report types, although if I do mention this to the Hoteliga team they will do it asap.

Hoteliga offers an All In One system, easy to use and equipped with all the basic and necessary features.

The channel manager needs some improvement.

Throughout the few years we've been working with Hoteliga we've had the best experience possible. Their costumer support is available around the clock to help us with all the technical problems we've had, their software is very user friendly and we got used to it very quickly, and most importantly they offer the lowest price in their competitors.

Great price, amazing costumer support, best value possible.

I have used hoteliga for 10 months now and I just renewed my license for the upcoming year. Needless to say we couldn't be more satisfied with the software! It has all the features you actually need manage your sales, and simplifies it to the point that anybody can become an expert in a very short amount of time. If I had to compare with other Front Office systems, I would say hoteliga is far better value for money, since it ruduces operational costs of replacements and training, by making the reception, sales and tresury's jobs far easier.

Cheap, reliable, far easier to learn and use than alternatives, good channel management and exceptional customer support through skype that goes out of its way to assist you.

Could provide some more analytics

Very intuitive, all in the same programme and quick response from support team

It is a little less customizable than other software about add other options daily used at work (not about style)

I use Hoteliga over two years now and I'm totally satisfied with the software. It's very easy to use, you don't need anything else but a browser and the channel integration is stunning! Value for money!

Easy to use, portable, plenty of reports

Channel manager because i earn a lot of hours from our job and my life!!

Channel Manager, calendar and settings of channel manager. Please change at the domain of receipts invoice automatic update when we write the Vat Number if customer.

Hoteliga is easy to use, easy to learn and practical. The support team is awesome ! Quick and effective and work to make it better day by day!

There is nothing I could say as a cons !The team is always there to listen to your needs and make all the necessary changes.

I like how easy it is to use the reservations.

Maybe I would like a more sophisticated graphical environment.

Hoteliga is so user-friendly, and we in our hotel find their service to be very responsive to questions and problems. The staff at Hoteliga have impressed us with their dedication and great service and have gone above and beyond in helping us. We constantly receive phone calls and e-mails from their staff to make sure that everything is fine and if we need any help (which is great!) The software is still in the development stage, and they keep adding new features and options on a daily basis to make it as easy and as handy as possible. However, it offers more than what we need! Hoteliga can also be accessed from any computer point or even better: directly from your mobile phone as long as you have an internet connection! Upon request you can also enable the automatic-booking feature with websites such as booking.com which will add the new reservations automatically to your calendar without lifting a finger! The graphics of the software interface are customizable and very easy to use. We are more than pleased with Hoteliga!

We acquired this product in May this year, and with the generous help and training by the customer service representative we were able to set it up and with ease menage our hotel reservations and customer data. Great feature of the product is that it works seamlessly with other booking companies, in our case, booking.com. After a short learning period we find it to be an essential tool for any hotel business. Considering all the available features of the product such as customer data, billing, various reports and connectivity to the other systems, we highly recommend this product to anyone in the hotel business.

- Intuitive - Functional - Multifaceted - Easy to use

None

-Excelent support, even during weekends. -User friendly. Even though i had almost no experience with the operation needs of the front desk of a hotel , it was easy for me to understand and start working with this system. I had no difficulties in realising how to set up the details of the hotel (ie number/kind of rooms, prices, counterparties and tour operators details and contracts). To be honest i started working and training other people in a few days! Cons: Actually the 'cons' are of minor importance, since the hoteliga team are willing to help and take action to inquiries in the short term. The invoicing procedure for tour operators needs a few minor impovements. For the time being, this software does not support a point of sale, but according to the team this project is under study and will go live pretty soon. I surely recommend this software to other hotelliers. It is a value for money investment for their hotel.

Hoteliga is the best program ever made for small & medium hotel owners who don't want to get involved with all that big and complicated and non user-friendly programs. Hoteliga generates very useful reports about the reservations, income & outcome, booking agencies and can help you draw your future with those statistics. With the useful design ideas, you never lost track of your guests' payments, you always manage your hotel's availability easily. And apart from all these, system is cloud based. So if you damage your computer there will be nothing to worry. Your hotel's all data is backed up on cloud always! The best of all, if you lost your way in the system and don't know how to do the thing in your mind, customer service will help you quickly and effectively. I'm a 13 room hotel owner and Hoteliga is so useful to me. And i think every other small & medium hotel owners should get a look to this PMS

We have been able to really get to know our business well with the help of this system! it has also saved on cost for us as we have evrything we need! Really have enjoed using it and would recommend to others who want to make a difference.

Nothing! eveyrthing has been great and i hope this will coninue with new enhancements in the future.

Hoteliga is a really good choice to manage your hotel. The supporting is very quick and effective. I recommend it to everyone in hotel industry.

I would like to give me the possibility to use one account for more than one hotels because now I have to use 4 different browsers.

The key to the success of Hoteliga is communication. I know that whenever I have a question, a problem or something won't work the way I need it to, there is always somebody available to listen, understand and then solve the problem, answer the question or build a new function if necessary! The system is really easy to use and needs no complicated training or experience. Not everything has worked exactly as we have needed it to specifically but the great advantage of coming onboard at this time has been that we have been able to 'tailor make' the system to meet our needs. I cannot recommend Hoteliga highly enough.

The soft ware is very easy to use, it is accurate, gives out all information needed, you will not regret using this software. Customer Service is first class. Any problems will be sorted out the same day, if not, the next. They are on call for anything that may arise. You are updated constantly with any new Reports etc, that will help you along the way. The system does what you tell it to do. If you need anything added they are there to help and resolve. A great team of workers!!!

The programm is better than other programms and the staff is always helpful. With pleasure i will recommended to other colleagues

oteliga web-based hotel management system is very user friendly, very easy to use and practical, reliable, it covers all our needs and the cost is very low. Customer service is very good and helps us with anything we need. Hoteliga is perfect for our Luxury hotel, I would like to recommend hoteliga to everyone in the hotel industry.

We decide to cooperate with Hoteliga without any previous experience with pms. The software is very simple and user friendly. We organized easily the plan for our rooms and the reservations. The service from the company is what every hotel manager requires. I highly recommend hoteliga for all the hoteliers.