The Hotelizer helps the overall work of a hotel in many aspects as makes easier from any place you are, even out of office to access it and make a reservation even by your mobile or a tablet.

I liked most the easy interface of the software and the good customer support of the software company.

One aspect that I dont like is that does give you the option in any way to delete the history, even at end of a month to delete the previous history of actions inside the program. If time pass normaly should have a way to delete the history.

Hotelizer has helped so very much our work that now we keep expanding without having to worry about managing everything manually or we double-checking everything like we used to with other systems! The support is also excellent : the few times I've called for assistance they resolved and explained in no time!

After using several products, Hotelizer is an EXCELLENT PMS! All the functionalities we use are extremely helpful. And often updated with great features!

Some features are still basic but not the important ones and they are constantly updating and furthering its possibilities.

It is a very good tool for small hotels. Needs better back office team that will follow up with problems of the hotels.

User friendly, easy integration from other systems

Suppport teams is not following up on problems

happy to work with hotelizer set up and support team, already recommended to other hoteliers

support team, user friendly system, customize flexibility

integrated POS is great however needs to be upgraded and cover all needs.

An amazing program with many applications and useful tools

The ease of use and the immediate service of the technical department of the program

The program has nothing negative. It's easy to use and you get used to it quickly.

It has made running our hostel so easy. From managing reservations to issuing receipts.

Ease of use, great user interface and great customer support

Not many cons. There were some issues where the pricing from airbnb and hostelworld were not updated (prices were not shown in net) but this was an issue with the channel manager I believe.

overall a very good experience with limited errors

It is a very dynamic program and very easy to use

sometimes it takes some time to be updated from the channels

Have it on my mobile. No need to be at reception. Ease of use

everything looks great so far. It's a great pms program for my business

Fantastic! During the three years of using the system, we have never encountered any delays, bugs or issues.

We have been using Hotelizer the last 3 years. We have nothing more to say but that it is a user friendly, flexible and easy to learn PMS that any team could adapt to.

Nothing. We have not yet utilized the billing/invoicing function, but really looking forward to it.

The use of Hotelizer all these 3 years is very easy and has all the services needed to a hotel. Also the support is very helpful on any issue that appers.

Nothing so important. The use is so easy .

pricing,easy to use, easy to learn,fast and effective support

Nothing at all, keep up the good work and always add new futures at a reasonable price.

Really the best Hotel Software, excellent interface , and excellent customer support.

The user friendly interface, invoicing, room plan , everything!

I find the software very intuitive and easy to use. There are regular updates and these are mostly good too. The customer service is very quick to respond and helpful. THey also take on customer feedback about any missing features

No real cons. There are somethings that take time to learn or dont fit exactly with our type of hotel however there is a way to get everything to work!

Hotelizer PMS is making our work much easier. It is a tool which is easily controlled in our computers and Smartphone devices.

One of the most important things that made use continue using Hotelizer PMS is the great Customer Support which always solves any issues we might have.

There is not anything that we do not like so far.

It is easy to use and at the same time has a lot of features

I don't have anything negative..........

Would recommend any hotel to use it...

Very easy to understand, use, implement and finalise daily tasks.

From time to time, it changes default language... A little frustrating, but nothing serious

Cloud / fast / great support / intuitive

Integration of emails sent to platforms, issues with links for online check-in for example when sent to OTAs extranet guest inbox

The reservation system and how easy is to use.

Unfortunately it doesn’t have a mobile version.

Easy to use hotel PMS system with two way availabilities management fully integrated with web hotelier

upgrading room categories and managing client profiles should be made easier

Easy and quick data loading! the best of all is the support team!

nothing. i already use it for 2 of my hotels and next month i will use it for another one too.

Hotelizer PMS is an easy-to-use product.

Thorough design. Simple to use.

We have not encountered anything unpleasant when using the programme.

easy to set up and learn to use clear steps and always available assistance

certainly may be improved and new features to be added

One of the best CRM programs that you can find.

Everything is great, the only thing that would be better is the statistics

It is very easy to use even for people that haven't used another program.

Everything is very good and I can't find anything that could be improved.

Easy to use, lots of options, customer service.

Absence of direct messaging to guests is crucial