About Greenhouse

Greenhouse is the leading hiring software for growing companies. Thousands of the most successful companies, like DoorDash, Betterment, Wayfair and DocuSign, use Greenhouse to optimize all aspects of their hiring and onboarding. With our powerful hiring approach, complete suite of software and services, and large integration ecosystem, your company will be ready to hire for what's next. Greenhouse Recruiting drives engaging candidate interactions at every touchpoint, eliminates administrative burden and keeps everyone on the hiring team engaged. Greenhouse also leads the industry in diversity, equity and inclusion (DE&I) tools, helping to mitigate bias and create a fairer hiring process. Greenhouse customers see an average of 85% company-wide engagement, a 27% improve...


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567 Reviews of Greenhouse

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(310)

310

4 stars

(218)

218

3 stars

(32)

32

2 stars

(3)

3

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 567 results

March 2019

User Profile Picture

Avni from RTI

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

March 2019

Solid ATS

Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pros

Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Cons

The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

September 2020

Kelly from Calendly

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2020

Happy Greenhouse User

Overall pleased with Greenhouse and think it's a solid ATS.

Pros

I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Cons

I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Reasons for Choosing Greenhouse

The approach Greenhouse takes to recruiting process setup is more aligned to the recruiting process I had built for our company.

Reasons for Switching to Greenhouse

Hire was not going to a scalable solution and didn't offer the feature set I found critical to successful hiring at Calendly.

December 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

December 2021

Great Product

Pros

Very cool, modern software for startups and mid growth companies. Automations are awesome, make your life way easier! Overall provides a seamless candidate experience.

Cons

Nothing to note, maybe just keep improving the UI and UX, the main users are the recruiters/HR so they should always be in mind!

December 2021

Mathieu from helloDarwin

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

December 2021

Poor customer servioce

Very bad, I would recommend doing business with a more human company.

Pros

The first month of recruiting, using it.

Cons

The fact that we used it for one month, and that they still charge extremely high fees with their contract, not one bit of flexibility. We were 43, went down to 10, are in trouble and all they want to do is enforce their contract even if we havene been using their service at all.

Reasons for Choosing Greenhouse

Because someone that came from a big company wanted it, not adapted to our reality at all.

November 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

November 2021

One of the 3 best ATS on the market

Pros

- Great collaborative features, which help to facilitate working with hiring managers, - GDPR management is well implemented, - Analytics are easy to follow up, - Candidate pipeline is easy to use.

Cons

- Website integration requires some external development work if you want a truly personalized experience on your career site.