RUN Powered by ADP
About RUN Powered by ADP
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Most Helpful Reviews for RUN Powered by ADP
1 - 5 of 774 Reviews
Grayson
Verified reviewer
Restaurants
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Do you have to pay taxes on payroll? Do you like doing math? Just use ADP.
Peace of mind knowing that I am not making a mistake that puts me in a bad position with the IRS.
PROSThey provide a lot more than just payroll processing. That's the meat and potatoes of it but they also now have the option to use zip recruiter for your hiring needs. That's a big asset. And, they have a great HR portal. You have access to just about every document and standard possible with a simple search or catalog inquiry. I'm a big fan of one stop shop ideas and this is becoming that. They have it easy to track paychecks, employee's files, reconcile past pay periods, pay taxes on manual checks, etc. And they are a great team for customer service. I've never had a bad experience with them. Oh, and they are adding in a scheduling option to schedule you staff and track their clock in/out times with GPS.
CONSCost. It's always the cost. But, convenience comes at a price. This is no small fee service. If you have a small staff and don't mind doing the math you can probably just use QuickBooks. But ADP Run makes it really, really easy to pay your team.
Melissa
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Our All Around Payroll Solution!
Overall, ADP is the perfect fit for our catering company. It provides us with exactly what we need for payroll processing as well as the added bonus of convenient communication with employees. Not to mention their lighting fast, secure delivery of our payroll checks overnight to our door step.
PROSI really enjoy the multiple options ADP offers for employees. From an administrative side, we have many different positions that incur their own payscale and ADP allows us the flexibility to customize each employees information. With multiple event pay rates available, we can easily choose which rate is appropriate for the shift completed. Setting up employees is beyond easy and we have the ablilty to have W2 employees and 1099 employees separated yet all accessed in one convenient location come payroll time. Editing existing employees is just as easy and setting them up. From an Employee stand point, I receive detailed information from each pay period and I am able to access any of my information, including past pay stubs, at my finger tips with their convenient employee portal.
CONSThe only thing I can say we wish ADP offered was integration with our Catering Software. As convenient as ADP is to us, we still have to pull pay information from another program and enter it into ADP. If ADP integrated with our software, that would eliminate the extra step and help us even more.
Reason for choosing RUN Powered by ADP
We chose ADP over Square due to the added security and because the overall functionality of ADP worked better with our business than Square would have.
Vendor Response
Melissa, Thank you for the outstanding feedback on RUN Powered by ADP?! We strive to provide superior tools and support that puts time back into your day so you can focus on what matters most -- your business. We appreciate your recommendation and your valuable insights! - Your RUN Powered by ADP? Team
Replied August 2019
Yu-fen
Transportation/Trucking/Railroad, 2-10 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Bad customer service
Terrible. Never want to use the service!
PROSIt sounds very easy to use the app, but it’s too many requests for the approval.
CONSPayment (banking) and account set up are different teams, plus the customer service is different team….they don’t work with each other.
Vendor Response
Yu-fen, we apologize for any frustrations you're experiencing with the service, but we're committed to helping you get the most out of RUN. A member of our team will be reaching out to follow up. Your feedback is very important to us here at ADP, so we thank you for the review. -Your RUN Team
Replied February 2024
Ciera
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed November 2023
ADP will save you time and money!
We love ADP. There are not many times we need customer support so that doesn’t keep us from continuing this product.
PROSI love the payroll reminders and the ability to update employees in real time.
CONSOften times the customer service is really backed up and you experience long wait times.
Vendor Response
Ciera, thank you for your review. We love hearing that our product delivers for you. We strive to offer the best possible experience for our clients, and your feedback about service wait time has been shared internally. -Your RUN Team
Replied February 2024
David
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Great payroll solution for small business
It's fairly easy to start using. I love that they take over tax filings. It's easy to add a new employee. Customer service is pretty quick to respond by chat or email. It has every feature I need, including customized deductions. Direct deposit is very fast and reliable.
CONSThe user interface is sometimes strange: I want it to adapt better to different size screens. I want to sort employees when running payroll. Sometimes notifications for new services can't be dismissed.
Reasons for switching to RUN Powered by ADP
After using RUN Powered by ADP for a related company, we opted to switch this and another company as well. ADP makes it easy to keep everything organized, especially reports and tax filings.
Vendor Response
David, Thank you for your review of RUN Powered by ADP?. We love hearing that our RUN Powered by ADP? is not only easy and intuitive for you, but that it also provides peace of mind when it comes to taxes and regulatory compliance. We appreciate your feedback and as always we continue to strive to add value to your organization and to add time back into your day through our products and services. - Your RUN Powered by ADP? Team
Replied September 2020