It's been great — I'm very happy with the product. It's a great perk at my company.

I don't usually expense things to Benepass, I mainly just use it as a debit card for those areas that it automatically expenses for me. I like that it integrates so easily with my other cards and routines. The customer service has been very responsive when I've had any questions or concerns with how money has been expensed.

It's very easy to use — most day-to-day functions are really easy to use and intuitive. I think improving analytics and spending habits could be a great feature moving forward. I'd love to see the common areas where I'm using money.

Benepass makes it easy to distribute funds to employees. Even those are aren't tech-savvy can easily figure out this virtual card.

I love benepass because it is EASY to use. I downloaded the app and my virtual card for my HSA and company stipend were set-up. I can easily track my expenses and upload receipts.

The app can sometimes be glitchy, and any sort of changes (aka increasing money into your HSA) has to be done through email to reach customer support. I wish there was a built in chat or ability to manage some features myself.

It's straightforward to use and generally does what I need it to (upload receipts for reimbursement).

Buggy, I've had to contact support for a number of issues related to basic functionality. However support was pretty responsive and I've always had my issue resolved in a fairly timely manner.

My employer provides commuter, lunch, and fitness/wellness benefits through Benepass and I love using it! It’s great that I can add my Benepass card to my Apple Wallet for tap-to-pay. Benepass customer support is great. If a merchant ever declines my Benepass card, the reimbursement process is simple and convenient. I have used other commuter benefit distributors in the past that were clunky with outdated software and only offered physical cards. The don’t even hold a candle to Benepass! I’m a very satisfied user.

Occasionally a vendor or merchant won’t accept the card and that can be annoying, but thankfully the reimbursement process is easy and can be done right from the app.

The team went to great lengths to customize a solution that best met our needs!

International is still a little clunky, and could use some time and attention.