I do use CDLSUITE on a daily basis since January of 2019. They have gone a long way since the beginning, the improvement in the software has been tremendous. The support team is fantastic, I had a video class with [SENSITIVE CONTENT HIDDEN] where she taught me how to use the software to its full extent.

I like how easy is to send the application to my applicants, with just one click of a button, therefore the number of applicants has increased. Employment verification is made simple and organized. The application process is very self explanatory for the drivers, so they can't go wrong. I can organize my applicants in different ways, and than makes navigating through the website uncomplicated. I have the option to add "Custom forms", and there I could upload the company policies and extra documents I needed.

Sometimes there are glitches with the application, such as when the driver enters a phone number it kicks him/her to a different place in the app. If you want to add/remove/change anything else than the employment history the driver has to sign in the application, re-sign it again and that will give you an application with a different date.

Now we don't have an issue reading an application that is handwritten. The support staff have been extremely open to suggestions and extremely helpful. If we need something specific, they work to figure out a way to work it in to our application and do it in a timely manner.

The features that meet our needs most are: notification of new application submitted, ability to e-mail an incomplete application to a driver so that they can add work history to it, texting messages to a driver for information, quick glance calendar of applicants employment dates, program is easily understood, and all your driver information is saved & archived in one location.

Only problem we have had is typing errors by the applicant on date of births or Driver's License #'s or the way his name is listed on his license.

The ease of use, obtaining e-files such as VOE's and applications is helpful.

recently provided 2-way SMS with candidates, with a unreasonable $35 monthly fee. Prior to this change we had the capability to 1-way text candidates for free. DQ file option is interesting and would be helpful but also an unreasonable fee $50. Ancillary fees combined would nearly equal our expenditure for the entire suite we monthly pay for.

As I stated above in my most liked feature of the software, is the customer service (the backbone of the company). I can't state one time in the, going on 5 years, that I've ever had an issue with the company. They are grade A and top notch all the way around. I would recommend CDL Suite 100 times out of 100 times:)

For our company, the best feature of this software is it's ease/flow of use by the applicant as well as us as the end user on the backend. The customer service goes hand in hand with the ease of use. Any question isn't too big or too small for MyCDLApp (as it was originally called upon our initial start up) and we have been very pleased since and it has only grown better with time & updates to the system. Our CS rep., [SENSITIVE CONTENT HIDDEN] is nothing but way above par in all aspects. If she can't answer the question, she finds the person who has it and always greets us with excitement & enthusiasm (I don't believe she has ever had a bad day when I've reached out to her). She is always courteous and quickly responds to any request or inquiry. We are very pleased with CDL Suite from all angles; customer service to the applicant and to us, simple & ease of use as well as exemplary functionality of the system, competitive pricing, being industry specific & always current with DOT regulations. We have used many systems and reviewed many systems, but none compare to CDL Suite and its offer that fits our needs as a dedicated transportation company. CDL Suite is always making enhancements to the system without being requested. The company is always looking for ways to enhance their services. Thanks again for allowing me to provide feedback for such a wonderful company who provides us with A+ service. Susan Harding, TQ Logistics, Inc. [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN]

The one thing that I like least (however, [SENSITIVE CONTENT HIDDEN] has put in a request with IT), is that I have to individually print each form of the application rather than being able to select a certain form to print or a "select all print" feature. I'm hoping this is a feature that can be implemented in the future.

When I first started at this company - they only had paper applications, I called a lot of software companies and sat through many "demonstrations" all were too expensive or did not have the specialty DOT applications. Something was always missing in there software programs, or they were just way out of our price range. CDL suite has all the basics we need, and quite a few bells and whistles, and they are consistently improving and adding new features. ALL while keeping the price affordable!

Simple to use. Price is good for smaller companies that cannot afford the more expensive software like Tenstreet etc... [SENSITIVE CONTENT HIDDEN]and all the other staff are AWESOME, and help me whenever I need it - they go above and beyond to help us. I really appreciate that they are constantly implementing new features and most everything on the site is exactly what we need. It's very easy to send all the application paperwork to your other software programs, or email them to yourself if needed. I rarely have drivers tell me they didn't understand it - I don't think I have ever had any real problems with the software. I like that you can create a custom form that is attached to the application, if you need extra forms for your company, we had to create a custom form for EEO reporting - the application emails and texts the link to the form to the driver right after they complete the application and so far this has worked great.

It would be nice to be able to have a different application for those rare times we need to hire an office staff member. They do have an option for that - but you have to buy an extra plan. When we only hire office staff once or twice a year - its not worth it to pay for an extra plan. But really, you can just have them fill out the driver app and ignore all the driver questions, so it all works out. And for the price its worth it. Another thing I thought was awesome - is they have a way to email the DOT employment verifications directly to someone with a fillable link - however the software does not notify you if someone fills it out so you just have to keep checking on them. I usually send the PDF version through my email anyway, it would just be a nice option.