Cintra
About Cintra
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Contact Cintra HR & Payroll Services for pricing details.
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Most Helpful Reviews for Cintra
1 - 5 of 16 Reviews
Abigail
Building Materials, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Excellent software with great support
My experience with Cintra is very positive. The implementation process was very thorough. The software is excellent and the support on the software is very helpful. We also have our payroll outsourced and the processing team is brilliant, very helpful, knowledgeable and always meets expectations. I would recommend Cintra highly.
PROSThe software is very easy to navigate and use, the support for the software is also excellent. The implementation process was very thorough and well managed.
CONSThe only improvement I can think of at the moment is a new starter wizard, that takes you through all windows in personnel and employment records in one go. Currently the new starter wizard on the Cintra Cloud does some but not all, so you need to then go in to Cintra and complete the rest of the information required.
Reason for choosing Cintra
Recommendation by another company in the same industry built confidence of delivery, which was met.
Reasons for switching to Cintra
For an integrated HR and payroll software and to outsource payroll processing.
Jon
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Why have you waited
Cintra are responsive, they will always try their very best to support you or the whole organisation in making the system work for you.
PROSThe software is just so useable, you build the system so the data is in the way in which you want it! Anything in the system is reportable and you can design them yourself! there really is nothing like it on the market!
CONSNothing, the software for me is exactly what I need, the great thing is it is always developing
Reason for choosing Cintra
The offer of support! the fact people would always be there for you, it wasn't buy the product, go through a build and that's it we are done! they have continued to work with us
Reasons for switching to Cintra
I had used Cintra in a previous organisation
Chris
Insurance, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2022
Cintra review
Cintra have always been knows as a 'can do' company. Support slipped and long term customers could really notice the difference. Cintra recognised this and performance improved. The team are very friendly and continue to provide the best support they can.
PROSI've been a Cintra client for over 20 years. It was in place when I joined Hiscox and haven't had a reason to change the system. We upgraded from the classic Cintra system to Cintra IQ just before the original lockdown in February 2020.
CONSYes, the personal details screen in the classic system held data which is now found on about a dozen different screens
Mark
International Trade and Development, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
My Just Payroll Services Cintra experience
I had great help and support from my team at Cintra. Very pro active and quick to reply, and great at taking away my unease at being new to the UK payroll business. The team was patient with my questions and very knowledgeable, and the software easy to use. I would highly recommend using Cintra.
PROSPersonal contact with dedicated team support. Always follow up to any question and dealing with a team who cares.
CONSCintra could improve the availability and timing of their ISO/SOX reporting!
STEVE
Non-Profit Organization Management, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Online Payroll Provider
We are pleased with the service overall and happy with the efficiency of the data entry process and reporting. We also have operations in other countries and we would ideally like to be able use Cintra in other countries if the same service was available overseas.
PROSWe like the ease use when entering payroll data every month, and the ability to see changes in real time as data is entered. There is a messaging portal to exchange queries which are answered promptly. Reporting output provides detailed reports, payslips, payroll summaries, pension reports etc in a zip file every month
CONSThere are some aspects of the system which cannot be entered directly into the portals and need to be submitted via an uploaded spreadsheet. The main screen details to showing only 20 records which is frustrating (we would like to see all records as default).
Reasons for switching to Cintra
We used Just Payroll Services which was taken over by Cintra mid-contract and hence it was logical to remain as a client