What is ClickTime?

ClickTime is a cloud-based time and attendance human resources tool that helps businesses track, manage, and plan employee time. It is suitable for small and mid­size agencies, nonprofits and consultants. The solution enables users to record hours, approve time, manage budgets, staff teams and track productivity. 

Users can add project-based approvals and configurable billing rates to projects. Workforce management tools include employee capacity measurement and utilization tracking. Users can track employee performance based on their billable hours. Built-in and customizable reports include expense reports, project budgets, workforce planning and project staffing.

ClickTime helps users maintain compliance with overtime, DCAA, SOX and other r...


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Supported Operating System(s):

Web browser (OS agnostic)

146 Reviews of ClickTime

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(96)

96

4 stars

(43)

43

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 146 results

March 2020

Paul from PCR Environmental, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Great for Time and Expense Tracking

We've been using ClickTime for over a decade and I wouldn't want to track time to different projects from different staff or consultants any other way.

Pros

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Cons

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

Response from Clicktime.com

Replied March 2020

Hi Paul, Thank you so very much for your wonderful review of ClickTime. We are thrilled to hear that is has been so successful for you and your team! Have a fantastic day! Best, Brea Phillips ClickTime | Customer Success Manager

March 2020

Joel from Northeast Forest and Fire Management, LLC

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

March 2020

Easy to use and enables me to do my work not spend all my time running the software

It is dependable and easy to use.

Pros

ClickTime is extremely easy to learn. I had no problems setting it up and my employees have had no problems using it. The software enables me to have employees enter time and expenses themselves with a high degree of accuracy, quickly, and easily. I did not have to reconfigure my operations to use the software it worked how I was configured because of its adaptability.

Cons

Not having a plan that covers multiple people for a flat rate is an issue. Also given the frequently changing staffing levels and that I use per diem employees the monthly subscription by person while flexible for most is an issue for my operations. The software does not have the ability to automatically track compensation time or accumulate it and use it, nor does the time off module have an accumulation rule set that works for me. If I could create compensation and time off accumulation rules by hours worked or weeks worked, it would be better, and I would get the time off module.

Reasons for Choosing ClickTime

It was one of only a few products that did time and expenses easily, simple to use and setup, and a reasonable price.

Response from Clicktime.com

Replied March 2020

Hi Joel, Thank you for your thoughtful feedback. We're glad to hear that ClickTime has been beneficial for you and your staff in many ways over the last 2+ years. We recognize your request for compensation time and more flexibility around our pricing structure because your staffing changes over time. We will work with our product team to address these issues and look forward to continuing to partner with you for a long time to come! Thanks, Ethan

March 2020

Brittany from North Carolina Coastal Federation

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2020

Helpful tool, but could be more helpful

This has been a helpful tool for our company, and with little funds as a nonprofit, the price is pretty good as well. Employees, supervisors, and admin use this daily to help get our work done

Pros

I like that my employees can easily divvy up time spent on program and grant related activities. As an administrator, I like the time off module because it helps to track vacation requests and automatically sends to a supervisor (reducing time and paper). The vacation accrual feature in this module is also helpful to reduce time and allows employees to check their balance at any time without bugging me for it. We also use the expense module and that has become helpful as well in reducing paper and time for supervisors.

Cons

It would be helpful to be able to adjust expenses on the admin side after they have been submitted. If a change needs to be made to an expense project/job, admin can not adjust it, instead you have to reject it, have the employee change it and then resubmit it. Also while most reports work well for my needs, I have tried working with support to get a nice report with an employees expense sheet followed by the applicable receipts (being able to select a expense sheet status, or date range would be a cherry on top). I was told this kind of report would cost extra because it is customized. It seems to me this would a natural report for an expense module. Currently I have to pull all expense sheets, and pull all receipts and piece them together. Also when I added the expense module I was told it integrated with Quickbooks. However, it only integrates with the Desktop version, not the Online version.

Response from Clicktime.com

Replied March 2020

Hi Brittney! Thank you so very much for your review of ClickTime. I am going to reach out to you directly to share some great news. I have a way for you to be able to print out expense sheets with attached receipts, (without having to have a customized report) and I will be happy to get you our NEW QB Online connector! I am so very glad that you were able to share your needs so we know how best to serve you and your team. I will be in touch. Best Regards, Brea Phillips ClickTime | Customer Success Manager

February 2020

MATT from Mapping and Planning Specialists, Inc.

Company Size: 1 employee

Industry: Public Safety

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

MaPS, Inc.

As a consultant, I get paid for my time - and my days are often broken up into many tasks for many different clients. Tracked time = billable time and ClickTime allows me to quickly and easily track my time and run reports for monthly invoicing. Bidding new jobs is more accurate now too, since I can easily run reports by phase and task to see how I did on the last similar job - and estimate the hours/price the new job accordingly.

Pros

Easy to set-up and easy to use. Low cost.

Cons

Can't copy/paste/add repetitive tasks - have to fill out entry for each.

Reasons for Choosing ClickTime

Can't recall - we've been a satisfied user since 2011.

Response from Clicktime.com

Replied February 2020

Hi Matt, Thank you so very much for the wonderful review of Clicktime. I see that you asked for the ability to copy/paste/add repetitive tasks? I will reach out to you directly to help me understand the need in more detail and get this feature request properly logged for you. I look forward to speaking with you and thank you again for your wonderful feedback on ClickTime. Best, Brea Phillips ClickTime | Customer Success Manager

January 2020

Lisa from C2 Strategic Communications LLC

Company Size: 11-50 employees

Industry: Public Relations and Communications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

January 2020

ClickTime empowers our team

When I came on board, we were a four-person company using Excel spreadsheets to track everything on our individual hard drives. As we've grew -- we're now four times the size we were -- we needed a way for managers to see where we were on hours in somewhat real time. ClickTime allows us to do so. Managers can run reports to see who's on vacation, how everyone is doing against their time allocation budget, where we stand on clients to date. It's a great tool that lets them see their clients' status without solely relying on the accounting department.

Pros

ClickTime is intuitive to use and set up. We use the following modules: time tracking, expense reporting, time off management and resource planning. The mobile app makes mileage, expenses and receipts a breeze to track paperlessly. Time tracking, time off management and resource planning empower our account managers to use our clients' dollars wisely and our team members to manage their time appropriately.

Cons

Data exports flat only with custom reports. It's a bit clunky in handling retainer clients. There's not a way that I know of to write off/down time.

Reasons for Choosing ClickTime

We chose ClickTime for its ease of use and a pricing model that was friendly for a small business.

Response from Clicktime.com

Replied January 2020

Hi Lisa, Thank you for your review of ClickTime! I would love to get some more details around your retainer clients and how we may be able to create a workflow for write-ups and downs in your system. I will reach out directly to schedule some time with you. Many Thanks, Brea Phillips ClickTime | Customer Success Manager