ClockIt Software

4.41 / 5 (68)

About ClockIt


ClockIt is a cloud-based time and attendance solution suitable for small and midsize businesses in all industries. Key features include time and attendance tracking, leave management, reporting, route planning and real-time employee tracking.  

The ClockIt mobile app supports GPS tracking of employees. Planned routes can be assigned to individual employees, and Google Maps integration enables employees to check in at specific locations. Time and attendance can be monitored using desktop devices, the mobile app, or various biometric devices, such as thumbprint readers.

Support tickets are accessible to entire teams from a single dashboard so that all employees can assist with issue resolution. Group and employee permissions come pre-configured. A centralized search feature allows managers to search all employee data from one location.

The ClockIt app is compatible with Android phones. Online support and training videos are available. Pricing is subscription based and varies depending on the number of users.



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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

68 Reviews of ClockIt

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(39)

4 stars

(20)

3 stars

(8)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 68 reviews

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June 2018

Stuart from Francisco Gil Professional Medical Co.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Had several issues at first but customer support is pretty good about responding

Faster payroll and greater customization

Pros

Customization. Great Customer support. Fast payroll (once you figure out how to use the filters and save preferences, its a breeze). It took me awhile to get the promised "5 minute payroll", but their customer support helped me work through some issues and bugs and now it is runner very smoothly. I suggest reading their articles on how to use the features and then if you cant find what you need there, hop on the chat and talk to the support staff, he is very helpful and usually understands the problem. I asked for an improvement on the dynamic report and they worked to implement my idea. That gave me a lot of faith in the company.

Cons

We still have some issues with mobile clockins. Some users get a lot of errors, however, i think this could be issues with their devices as several other users do not have issues at all. There have been a few bugs, however, such as geo-fencing errors. I hope to move to bio-metric clockins to avoid these issues. The program is not super user friendly if you don't understand computers. Its not impossibly so, but if you don't have patience and a willingness to work through it, this program can be frustrating. So its not for everyone, but i would recommend it highly.

Response from TECSOL Software

Replied June 2018

Your feedback is appreciated :-) Can you tell us the one part that you feel like is very complex? We would love to improve on this.

June 2018

Ayham from Diverse

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

June 2018

Interesting App, needs more devlopment

Attendance Management.

Pros

brilliant interface, flexible platform, great in attendance management, easy to use, perfect permissions control.

Cons

this was designed for small companies, Very weak electronic forms, No forms auto fill, other apps are much more established in documenting the HR Records, No electronic Signatures, No flexibility in calculating the Leaves as per companies needs (example: no possibilities for calendar days leave calculation, only working days). No multi layers reporting (only one manager), No multiple approvals available (only the reported manager can approve). the approvals are not properly reflected with signatures on the final created form.

June 2018

Kenny from RetailYouUP Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

My experience in clockit was amazing because it helps us a lot with team's attendance management!

Pros

What I like the most with Clockit is its integration features with other apps such as Slack. Also, Clockit has a very responsive customer support which helps us resolve issues right away!

Cons

As for now, Clockit does not have any features that we do not like. We really are satisfied with this attendance management platform. For suggestion, develop more awesome features!

Response from TECSOL Software

Replied June 2018

We have an awesome feature for you. http://help.clockit.io/reports/attendance-reports

June 2018

Elizabeth from M&L Benefit Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Exactly what we were looking for for our small business!

Increased accuracy in tracking employee hours.

Pros

It is very easy to use! It makes tracking employee hours very user friendly and accurate. We used self reporting and our employees were shorting themselves on hours!

Cons

The Dynamic Reports don't default to Monday-Friday and there's no way to change the date structure from D/M/Y to M/D/Y which means I have to go in after I've exported the report to Excel and change those by hand.

Response from TECSOL Software

Replied June 2018

Hey, Thank you such a great review. The date format can be changed from the settings :-) We also have a new reporting format around the corner that we think you are going to love!! Thanks.

June 2018

Andrew from ADL Game Studio

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2018

It has been a good one so far.

Pros

I like that the software integrates with Slack very well and it gives me daily reports on the employeers.

Cons

I don't like the fact that it is so dependable from slack or even its own website to punch in or punch out. If it had an app or something it would be much easier.

Response from TECSOL Software

Replied June 2018

Hey, We have 5 ways in which you can register a punch. Web, Mobile, Kiosk, Slack and Biometric. Let me know if you need help with this. Would be happy to have a call with you.

June 2018

Brianna from Prosperity Primary Care

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2018

Accurate and fairly intuitive. Great option for online clock-in software

When we started as a small office, we needed a simple solution to keep track of employee time. ClockIt has made employee time keeping easy, and has helped the payroll process immensely.

Pros

The interface is attractive and easy to learn. We needed a good option for an online clock-in system for our small office, and this is by far the best.

Cons

The time correction request system is a little clunky. It is difficult to understand, and as an administrator it doesn't seem to be possible to submit a correction for an employee without him/her requesting it first.

June 2018

Brad from Drinking Post

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

June 2018

We are small enough to use this as a free product. If we had to pay, we wouldn't.

Pros

The cost. We only have three employees, so we do not have to pay. If we did, we would find another service.

Cons

It is difficult to use. Far too much information for what we need. If I need to correct a punch, or make a future punch, I have to jump through multiple hoops. Export info at the end of a pay period takes far longer than it needs to. It's possible I am not doing it correctly, but tutorials given to me by customer reps weren't helpful.

June 2018

Faigy from Pyramid Plumbing

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

1.0

June 2018

Amazing

A easy way to deal with time sheets

Pros

It is simple and user friendly. I like the layout. The fact that buttons all connect to one another is great, you can access everything just by clicking here then there. I llike the fact that the dynamic report has so m any different options. I also like the fact that employees can easily submit a request. I think it is great!

Cons

There are no options of printing reports easily, I want to print for all employees their hours and there is no way to do it. I can get really frustrating. I would also prefer if there was a way to make corrections a day.

Response from TECSOL Software

Replied June 2018

Hey, This feedback is awesome for us. We have a new reporting format being released in a few days that will allow you to easily print the reports. Correction requests overhaul is what is being developed now and is up for the next release. Thank You.

December 2018

David from NRG Georgia

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Very Flexible and Pleasent software

This is the best cloud time attendance software we have found

Pros

- Nice, sleek interface
- functionality of correction requests
- ability to clock in via mobile - Geo Fencing

Cons

- Reporting is not the best one, we have to export and process
- scheduling is not very flexible (drag and drop) if you have rapid shift changes for employees

Response from TECSOL Software

Replied December 2018

Thank you for your feedback. We are planning updates to the scheduler and this will be released in the coming weeks.

June 2018

Katherine from NYC PAIN SPECIALISTS

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2018

straight forward

Pros

I like that I can set the clockin to only be used with the IP address I set. And that my users can request time off .

Cons

Its a little confusing with setting up different users and time templates. The date set up is D/M/YEAR. And I'm use to M/D/Y so whenever I set up a new user I mess that part up.

Response from TECSOL Software

Replied June 2018

Hey, You can set the date format to M/D/Y. You can change these settings from the site settings :-) Thanks.

June 2018

Melissa from Queen Bs Cleaning

Company Size: 2-10 employees

Review Source: Capterra