What is ClockIt?

ClockIt is a cloud-based time and attendance solution suitable for small and midsize businesses in all industries. Key features include time and attendance tracking, leave management, reporting, route planning and real-time employee tracking.  

The ClockIt mobile app supports GPS tracking of employees. Planned routes can be assigned to individual employees, and Google Maps integration enables employees to check in at specific locations. Time and attendance can be monitored using desktop devices, the mobile app, or various biometric devices, such as thumbprint readers.

Support tickets are accessible to entire teams from a single dashboard so that all employees can assist with issue resolution. Group and employee permissions come pre-configured. A ...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

69 Reviews of ClockIt

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(40)

40

4 stars

(20)

20

3 stars

(8)

8

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 69 results

June 2018

Kenny from RetailYouUP Inc.

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

My experience in clockit was amazing because it helps us a lot with team's attendance management!

Pros

What I like the most with Clockit is its integration features with other apps such as Slack. Also, Clockit has a very responsive customer support which helps us resolve issues right away!

Cons

As for now, Clockit does not have any features that we do not like. We really are satisfied with this attendance management platform. For suggestion, develop more awesome features!

Response from TECSOL Software

Replied June 2018

We have an awesome feature for you. http://help.clockit.io/reports/attendance-reports

June 2018

Stuart from Francisco Gil Professional Medical Co.

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Had several issues at first but customer support is pretty good about responding

Faster payroll and greater customization

Pros

Customization. Great Customer support. Fast payroll (once you figure out how to use the filters and save preferences, its a breeze). It took me awhile to get the promised "5 minute payroll", but their customer support helped me work through some issues and bugs and now it is runner very smoothly. I suggest reading their articles on how to use the features and then if you cant find what you need there, hop on the chat and talk to the support staff, he is very helpful and usually understands the problem. I asked for an improvement on the dynamic report and they worked to implement my idea. That gave me a lot of faith in the company.

Cons

We still have some issues with mobile clockins. Some users get a lot of errors, however, i think this could be issues with their devices as several other users do not have issues at all. There have been a few bugs, however, such as geo-fencing errors. I hope to move to bio-metric clockins to avoid these issues. The program is not super user friendly if you don't understand computers. Its not impossibly so, but if you don't have patience and a willingness to work through it, this program can be frustrating. So its not for everyone, but i would recommend it highly.

Response from TECSOL Software

Replied June 2018

Your feedback is appreciated :-) Can you tell us the one part that you feel like is very complex? We would love to improve on this.

June 2018

Elizabeth from M&L Benefit Solutions

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Exactly what we were looking for for our small business!

Increased accuracy in tracking employee hours.

Pros

It is very easy to use! It makes tracking employee hours very user friendly and accurate. We used self reporting and our employees were shorting themselves on hours!

Cons

The Dynamic Reports don't default to Monday-Friday and there's no way to change the date structure from D/M/Y to M/D/Y which means I have to go in after I've exported the report to Excel and change those by hand.

Response from TECSOL Software

Replied June 2018

Hey, Thank you such a great review. The date format can be changed from the settings :-) We also have a new reporting format around the corner that we think you are going to love!! Thanks.

October 2019

Andrea from Jewelry & Timepiece Mechanix

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

October 2019

Super Easy to Use Time Clock Software

it's great! it's super easy to print out the punches for the week so I can do payroll.

Pros

Very simple timekeeping software that's cloud based and easy to access from anywhere you can get internet access.

Cons

The pricing structure is per employee so I could see how that could add up fast. Sometimes there's a glitch with time off requests. You can't customize the reports at all so you need to adjust them every time.

November 2018

Audrey from Interactive Health Clinic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

November 2018

False Information and Misleading Company

I did a trial for our business and spoke on the phone with CSR (who was late) and when I inquired on a few features I was interested in he fumbled around and said those weren't options and the prices on the website that have been up for several years have been wrong the whole time and also haven't been updated even after I brought this up. His lack of customer attention and concern was ridiculous and didn't seem like he wanted any business so ClockIt gets a piss poor review for wasting my time.

Pros

It looked like a great program until I spoke with the owner.

Cons

The prices on their website are apparently wrong and they don't change them or honor but make you pay a higher amount.

Response from TECSOL Software

Replied November 2018

Hey, Thank your for such a detailed review. The CSR that you spoke to was me (Basil) and I am the founder of the company. I am truly astonished that you rated us 0 without even using our product. Our pricing on the pricing page is spot on https://clockit.io/pricing/ You might have seen our pricing from someone who has reviewed our product earlier! I am sorry we don't have a FREE tier for you. If you can point me to any one page on the ClockIt website that shows a different pricing I will consider your review legit and take it seriously. Thanks