ClockIt Software


 

ClockIt is a cloud-based time and attendance solution suitable for small and midsize businesses in all industries. Key features include time and attendance tracking, leave management, reporting, route planning and real-time employee tracking.  

The ClockIt mobile app supports GPS tracking of employees. Planned routes can be assigned to individual employees, and Google Maps integration enables employees to check in at specific locations. Time and attendance can be monitored using desktop devices, the mobile app, or various biometric devices, such as thumbprint readers.

Support tickets are accessible to entire teams from a single dashboard so that all employees can assist with issue resolution. Group and employee permissions come pre-configured. A centralized search feature allows managers to search all employee data from one location.

The ClockIt app is compatible with Android phones. Online support and training videos are available. Pricing is subscription based and varies depending on the number of users.

 

ClockIt - Dashboard
 
  • ClockIt - Dashboard
    Dashboard
  • ClockIt - Employee overview
    Employee overview
  • ClockIt - Route tracker
    Route tracker
  • ClockIt - Route tracker overview
    Route tracker overview
  • ClockIt - Calendar
    Calendar
  • ClockIt - Leave request
    Leave request
Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 10

63 Reviews of ClockIt

Showing 1-20 of 63

 

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David from NGT Group
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Very usefull

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

- nice interface
- TPI / PE concept
- Api

Cons

- conects to only one reader vendor
- sometimes slow

Review Source: Capterra
 

Stuart from Francisco Gil Professional Medical Co.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Had several issues at first but customer support is pretty good about responding

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Faster payroll and greater customization

Pros

Customization. Great Customer support. Fast payroll (once you figure out how to use the filters and save preferences, its a breeze). It took me awhile to get the promised "5 minute payroll", but their customer support helped me work through some issues and bugs and now it is runner very smoothly. I suggest reading their articles on how to use the features and then if you cant find what you need there, hop on the chat and talk to the support staff, he is very helpful and usually understands the problem. I asked for an improvement on the dynamic report and they worked to implement my idea. That gave me a lot of faith in the company.

Cons

We still have some issues with mobile clockins. Some users get a lot of errors, however, i think this could be issues with their devices as several other users do not have issues at all. There have been a few bugs, however, such as geo-fencing errors. I hope to move to bio-metric clockins to avoid these issues. The program is not super user friendly if you don't understand computers. Its not impossibly so, but if you don't have patience and a willingness to work through it, this program can be frustrating. So its not for everyone, but i would recommend it highly.

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

Your feedback is appreciated :-)

Can you tell us the one part that you feel like is very complex? We would love to improve on this.

 

devorah from eye clinic, dr. kalish

June 2018

June 2018

it is easy to punch in and out for work

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Pros

it is easy to review my workers' hours, easy for everyone to punch in and out and make corrections as needed.

Cons

i still need to figure out how to print up monthly report of everyone's hours to send to payroll. some of the users do not have enough room to download app on their phones.

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

Hey,

You asked and we had to do something about this. Check out our new reporting engine.

http://help.clockit.io/reports/attendance-reports

Thanks.

 

Ayham from Diverse
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Interesting App, needs more devlopment

Ease-of-use

Functionality

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Value for Money

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Attendance Management.

Pros

brilliant interface, flexible platform, great in attendance management, easy to use, perfect permissions control.

Cons

this was designed for small companies, Very weak electronic forms, No forms auto fill, other apps are much more established in documenting the HR Records, No electronic Signatures, No flexibility in calculating the Leaves as per companies needs (example: no possibilities for calendar days leave calculation, only working days). No multi layers reporting (only one manager), No multiple approvals available (only the reported manager can approve). the approvals are not properly reflected with signatures on the final created form.

Review Source: Capterra
 

Brianna from Prosperity Primary Care

June 2018

June 2018

Accurate and fairly intuitive. Great option for online clock-in software

Ease-of-use

Functionality

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When we started as a small office, we needed a simple solution to keep track of employee time. ClockIt has made employee time keeping easy, and has helped the payroll process immensely.

Pros

The interface is attractive and easy to learn. We needed a good option for an online clock-in system for our small office, and this is by far the best.

Cons

The time correction request system is a little clunky. It is difficult to understand, and as an administrator it doesn't seem to be possible to submit a correction for an employee without him/her requesting it first.

Review Source: Capterra
 

Tim from Qwertee
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great features, simple interface.

Ease-of-use

Functionality

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Value for Money

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Accurately capture and record employee hours

Pros

Kiosk App provides a central locations for all employee's to clock in on one device. Individual log ins to the web portal allow employee's to check their own hours for accuracy and request any corrections if there are mistakes.

Cons

The app allows you to double press the punch in/out button. Meaning you can accidentally clock in and out within a second so the app registers you as clocked out when you're actually working. You can only make one time correction for a day. If more corrections are required for that day, the initial correction needs to be deleted which also causes data loss.

Review Source: Capterra
 

Rajeswaran from Shoubii Consulting Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Nice & easy

Ease-of-use

Functionality

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Value for Money

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Pros

Daily digest email on the time performance of the team. It gives me an idea on how the team is working even though I am not in site

Cons

The team is finding it difficult to log their leave in the tool. So far we have not been using this feature

Review Source: Capterra
 

Ashley from Workright, LLC

June 2018

June 2018

Once you learn, it's priceless

Ease-of-use

Functionality

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Value for Money

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I like that I can monitor my employees' hours whenever I want. I like that the software is low-cost and the customer service is top-notch.

Pros

I love that I can have employees clock-in information easily available online constantly for a great price (or free!!).

Cons

I don't like how long it took me to figure it all out or the format in which I get the hours. I still ahve to do my own calculations and that's a pain.

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

Hey,

We just launched our new reporting format. Let me know if this solves your issue :-)

http://help.clockit.io/reports/attendance-reports

 

Andrew from ADL Game Studio

June 2018

June 2018

It has been a good one so far.

Ease-of-use

Functionality

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Value for Money

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Pros

I like that the software integrates with Slack very well and it gives me daily reports on the employeers.

Cons

I don't like the fact that it is so dependable from slack or even its own website to punch in or punch out. If it had an app or something it would be much easier.

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

Hey,

We have 5 ways in which you can register a punch.

Web, Mobile, Kiosk, Slack and Biometric.

Let me know if you need help with this. Would be happy to have a call with you.

 

Katherine from NYC PAIN SPECIALISTS

June 2018

June 2018

straight forward

Ease-of-use

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Pros

I like that I can set the clockin to only be used with the IP address I set. And that my users can request time off .

Cons

Its a little confusing with setting up different users and time templates. The date set up is D/M/YEAR. And I'm use to M/D/Y so whenever I set up a new user I mess that part up.

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

Hey,

You can set the date format to M/D/Y. You can change these settings from the site settings :-)

Thanks.

 

Shane from Genuine Solar

June 2018

June 2018

We love it because it is simple and performs exactly the function desired

Ease-of-use

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Pros

I like that it doesn't force me to use another CRM. I just needed a clock in out option and this is perfect.

Cons

no negatives I've experienced. At first it was difficult to see a quick view of hours worked in a week or month. If I had one suggestion, it would be to make it more readily available to pull that quick report on hours logged by the team. It might be there, but I can't find it.

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

You asked and we had to do something about it. Check out our new feature :-)

http://help.clockit.io/reports/attendance-
reports

 

Jennifer from Beaumont Hospitality

June 2018

June 2018

Simple to use. Easy to understand.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

It is very specific and reports are easy to run. The interface is also simple to understand. They perform updates often, which is a sign to me that they are trying to improve.

Cons

Clock-in and out takes longer for the no-so-computer-savvy. I wish that there were more custom reports.

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

You asked for reports and here it is :-)

http://help.clockit.io/reports/attendance-reports

 

Kim from TSRA

June 2018

June 2018

ClockIt Review

Ease-of-use

Functionality

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Value for Money

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Value for Money
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Pros

Easy on and off.
Suggestion, can you make the clock round up and down, ie, 10:02 would be 10:00 ...10:03 would be 10:05 and so on?

Cons

Good

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

Lets see how we can accommodate this request.

 

Kingsley from NBT ASIA PTE LTD
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Good affordable cloud software.

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SAVE TIME!

Pros

Calculation of time-in and time-out and auto tabulating a report for the total worked hours. Capturing the photo while punching in is also a good feature too.

Cons

Lacks certain feature such as in the leave entitlement section such as public holiday not accounted as a valid reason for absence.

Review Source: Capterra
 

HILLARY from VIBRANT VILLAGE FOUNDATION- KENYA
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

ClockIt has been good in time management for my staff. Easy to operate and adapt to

Ease-of-use

Functionality

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Ease in tracking team attendance to work and working hours

Pros

Photo capture functionality for punch in verification; daily email updates on team performance; low data use

Cons

Offline functionality isn't possible. Some of our sites have poor internet connection hence at times we are forced to revert to manual means; Also, is it possible for register of finger prints through the kiosk app for android?

Review Source: Capterra
 

Melissa from Queen Bs Cleaning
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Cheap, easy to clock in and out and to review reports

Pros

The software has a great report feature. It is easy to run and to get only the data that I need. The price can't be beat, free for up to 3 users!

Cons

Editing punches is a little bit tricky and requires multiple steps to figure out. Once you do get it figured out it ain't too bad.The mobile app could use some improvement.

Review Source: Capterra
 

Kenny from RetailYouUP Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

My experience in clockit was amazing because it helps us a lot with team's attendance management!

Ease-of-use

Functionality

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Pros

What I like the most with Clockit is its integration features with other apps such as Slack. Also, Clockit has a very responsive customer support which helps us resolve issues right away!

Cons

As for now, Clockit does not have any features that we do not like. We really are satisfied with this attendance management platform. For suggestion, develop more awesome features!

Review Source: Capterra

  Response: TECSOL Software, TECSOL Software Pvt Ltd

Date: June 2018

June 2018

 

We have an awesome feature for you.

http://help.clockit.io/reports/attendance-reports

 

Felipe from Elastic Band Co.

June 2018

June 2018

Great for time-keeping

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Very easy to use we have a few employees and none of them have any trouble clocking in and our using the app. The Geo-fencing feature is especially useful.

Cons

No integration with Gusto we love ClockIt, but may be switching to another service soon, since it does not have an integration with Gusto.

Review Source: Capterra
 

Gaurav from R'Concepts

June 2018

June 2018

Great Customer Service Experience however the product is a little complex and can be made simpler

Ease-of-use

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Pros

Dashboards were excellent but must say the Customer Service provided by Basil was the best.
Kiosk interface was good (sometimes Laggy but good)

Cons

Editing Employee times when the time needs to be changed

Reports to look at the in and out times for the agents

We were testing the product as we consult to other companies where simplicity was the biggest requirement and products like Tanda.Co and Homebase had simpler interfaces

Review Source: Capterra
 

Dan from Golden Boys Painting and Staining

June 2018

June 2018

Not what we had hoped

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Pros

As a painting company, our location for work changes daily and the GPS software was what attracted us to the software in the first place. I think you had the right idea but the execution was not there

Cons

The GPS would not always work and so it made questions about the integrity of the program as a hole. Also there were times the guys forgot to check in so when the GPS did not work, we had no reliability to challenge them.

Review Source: Capterra