Overall no complaints. It does its job and is the best product in the market in my opinion. Coming from an office that used to maintain a directory manually using Microsoft Publisher, this has helped costs and is extremely user friendly. We were able to customize it to our needs and does not require much maintenance. Customer service is quick to respond to any issues that are quickly resolved.

The directory pulls directly from Office profile making it very easy to maintain. The Organizational chart is very useful as well. I am able to exclude names or departments very easy. I can customize the card and include my company logo.

We have had small issues with the automated daily sync, but the workaround to manually sync works fine.

Despite the learning curve, their support team is always ready to hop on a remote session and guide me through whatever I'm stuck on. Any downsides I mentioned previously are all about negated by the quality and dedication of their suppor team.

Automatically builds a staff directory right from our SharePoint profiles, simple for my staff to use to find information about their peers. Once you get it setup, you don't have to touch it all that much.

From an administrative standpoint, there's a steep learning curve. In order for all the profile pieces to show up in the directory it required a piece of software running on one of our active directory servers to sync some of the non-standard fields from AD to Azure AD. Not a showstopper, but something to consider.

Graphically pleasing; easy to use; many configuration options

Administration is not intuitive. We need to contact for support for any change. The good news is that support is excellent!

The tool used throughout the entire company. The fact that we can customize the layout and what is shown on the cards is a very big pro. Endusers are getting used to the new employee tool and are generally happy with it.

Easy installation. Skilled support team. Many options to comply with the needs of the company

Filters does not only show what comes up in the search but shows all values. This can be very confusing for the end users

Love It!!!!!

Easy to use, inexpensive, they have a phone app, comprehensive

I have not had any negative experiences with the software.

The features and customization is great. The support is excellent

Need to remember to update it, but they've added a feature to remind us.

Allows employees to easily see and get information about colleagues in our organization. Especially in a remote work environment.

It allows easy management for creating an Employee Directory on SharePoint.

No Cons at this time. App does what it is meant to do.

Ease of roll out, and the support has been exemplary

I'd like to be able to build our own Organisational Chart - for example being able to move the tiles into different positions and change connectors.