From the day we signed our contract, the team has made the implementation absolutely seamless. The customer service is top notch and they have helped to ensure our program has been successful from the start. I can't recommend EmployeeReferrals.com more!

The team in currently in the process of updating the UI which I believe will elevate their product even more.

Great product, easy to use and the team is always ready to help you navigate the system.

The easy integration with social media, ATS and the admin side has multiple features you need to make your work easier to manage the program such as scheduled engagement emails, updated leaderboard, analytics and sourcing referral candidates features.

That it can't do all the referral program management :-)

So far, we've had a great overall experience so far. Everyone at ERC is friendly and easy to work with. They are also very responsive! We've only been using it for a month now, but one of our subsidiaries used it and they had great things to say about the tool. Excited to see what the next couple of months brings!

What I like most about EmployeeReferrals is the ease of use for employees to refer someone. Once you sign in, you can see either the local jobs in your area or search all jobs. It is easy to send the job posting/link to refer someone and easy for the person to review the job description and apply.

We just started using ERC but we've run into some issues with our reports and the FTP. We are working through the issues though and I think it time, it will be fine!

I liked that I could see across our corporation and see what openings are available. Also the referral bonus is nice and gives me a little more incentive to refer more people.

That I referred someone, they got the job and now that position says "No reward" when it clearly said $500 and then others say "duplicate" even though the job title and number are different. It would've been a great system had it actually worked but now I just have no motive to continue referring anyone else after this experience. Also the position that they were hired for says under recruiter review but then on another it says they were hired which they weren't. Needs some flaws worked out.

Overall ERC.com is a great system especially for a large company since the system can be used globally and they provide great customer support.

The platform is easy to navigate, especially when it comes to switching from admin to employee view as an admin. Settings are easy to change as well. The best thing for me regarding ERC.com though is the customer support. Our Account Manager and Team quickly responds to any questions and systems support we need.

I would say the reporting aspect of ERC.com could use some improvement. I can usually create the report I need but it's ease of use to create the report could get better.