gulfHR

RATING:

4.5

(4)
Overview

About gulfHR

GulfHR is a Cloud-based HRMS solution which provides flexibility, reliability and accessibility to your business. The solution caters for a comprehensive and complex range of payroll calculations. It enables to increase employee productivity by automating all employee-related tasks, helping you manage recruitment, performance management and compensation management. The system is a powerful - intuitive, module and highly customizable system with an end to end solution package. The system is exclusively designed for companies that operate out of the middle east as it is compliant with all such rules.
Payroll Dashboard

gulfHR Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for gulfHR

4 Reviews

Ravi

Oil & Energy, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Feedback on usage

Payroll process is simplifiedNo delay in sending pay slipsMandatory reports are available

PROS

More features are available related to employee profile. Seamless payroll process helping us to complete the task on time. Import and export of data facilitates analysis and speedy process.Employee and management relations will improve by using performance management system.

CONS

GulfHR to dedicate many techno-functional support consultants who understands the requirement and deliver the request in a shorter period of time with more accuracy.Before delivering the completed tickets, a thorough check is required to avoid duplication of workReport processing time to be reduced [especially Payroll Reconciliation Report]

Reasons for switching to gulfHR

For ease of use and support

George

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Best of Breed

PROS

The mailability and ease of customization of the system. It is not a canned solution. It has been designed and tweaked to fit the local requirements of the company and the country that you are in.

CONS

There are still features that are missing and some integration with AI would give it an edge over competition.

Nelusha

Information Technology and Services, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed July 2023

GulfHR Feedback

We are only using it for payroll prospective as we have a different data management system so the feed back is only regarding the payroll system

PROS

I like the customer service. They always respond very quickly and try to solve the issues in a timely manner.

CONS

There is still a lot of manual work and the process can be tedious sometimes. For example if I create a new employee the gratuity filter has to be then manually changed as this is not there in the standard setup. To create a new employee you will first create a job master, then create organizational structure and then link the employee. It is the same for promotions and transfers. Many times when I have salary increments I have faced errors in the back pay if gosi is involved. We have many regions but i can only download bulk payroll file with all regions so I again have to download it and seperate it to different regions. So this has manual work too. These are small things that they can improve to make the system more effective

Gale

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2023

HR services made accessible by gulfHR

PROS

Onboarding made easy because new hires find the tool easy to understand and use for important HR services

CONS

Configuration/implementation (including admin trainings) was a long and tedious process. But apart from that, life has been easier :)