gulfHR
About gulfHR
Most Helpful Reviews for gulfHR
4 Reviews
Ravi
Oil & Energy, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Feedback on usage
Payroll process is simplifiedNo delay in sending pay slipsMandatory reports are available
PROSMore features are available related to employee profile. Seamless payroll process helping us to complete the task on time. Import and export of data facilitates analysis and speedy process.Employee and management relations will improve by using performance management system.
CONSGulfHR to dedicate many techno-functional support consultants who understands the requirement and deliver the request in a shorter period of time with more accuracy.Before delivering the completed tickets, a thorough check is required to avoid duplication of workReport processing time to be reduced [especially Payroll Reconciliation Report]
Reasons for switching to gulfHR
For ease of use and support
George
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Best of Breed
The mailability and ease of customization of the system. It is not a canned solution. It has been designed and tweaked to fit the local requirements of the company and the country that you are in.
CONSThere are still features that are missing and some integration with AI would give it an edge over competition.
Nelusha
Information Technology and Services, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed July 2023
GulfHR Feedback
We are only using it for payroll prospective as we have a different data management system so the feed back is only regarding the payroll system
PROSI like the customer service. They always respond very quickly and try to solve the issues in a timely manner.
CONSThere is still a lot of manual work and the process can be tedious sometimes. For example if I create a new employee the gratuity filter has to be then manually changed as this is not there in the standard setup. To create a new employee you will first create a job master, then create organizational structure and then link the employee. It is the same for promotions and transfers. Many times when I have salary increments I have faced errors in the back pay if gosi is involved. We have many regions but i can only download bulk payroll file with all regions so I again have to download it and seperate it to different regions. So this has manual work too. These are small things that they can improve to make the system more effective
Gale
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2023
HR services made accessible by gulfHR
Onboarding made easy because new hires find the tool easy to understand and use for important HR services
CONSConfiguration/implementation (including admin trainings) was a long and tedious process. But apart from that, life has been easier :)