HireVue Software

4.39 / 5 (28)

About HireVue


HireVue is a cloud-based Human Resource Management *HRM) solution that helps businesses functionality to conduct video interviews with candidates. The solution allows job candidates to complete interview questions via an online video interface.

HireVue allows recruiters to curate specific interview questions for each open role, and when a promising candidate applies, recruiters can then send these questions to the applicant. The applicant then records his or her answers using HireVue and sends their responses back to the recruiter, which are then reviewed by them.

In addition to facilitating video interviews, HireVue also serves as an applicant tracking system (ATS), where recruiters can track where applicants are in the hiring process and correspondence they have had with each candidate. Recruiters can also share videos with hiring managers and rate each candidate’s responses. The solution also offers applications for iOS and Android mobile devices.

HireVue offers support via email, phone and through other online resources.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

28 Reviews of HireVue

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(16)

4 stars

(9)

3 stars

(1)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 28 reviews

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August 2017

Tyrus from Schneider Electric

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

Digital interviewing platform with outstanding support

HireVue allows our global teams to standardize our interview process for a consistent candidate experience.

Pros

The support offered by HireVue is amazing. They are always willing to help with technical issues (24/7 support for candidates, interviewers, etc) and business issues as well with a dedicated support contact.

The tool offers flexibility with both On Demand and Live interviews which is helpful for various types of positions (university, entry level, executive, mid-career, etc).

Cons

There is room for improvement with the Taleo integration. It would be nice to have more options and visibility directly in Taleo to make the process easier for recruiters/interview coordinators; this would make adoption of the tool easier as well.

December 2018

Twila from EDUCAUSE

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

HireVue a great option for video interviewing

For video interviewing, this is a great product and they are working on more analytics. However, I think there could be more training for the candidates to make it a better experience for them.Although video interviewing can seem impersonal, HireVue makes the process simple and efficient.

Pros

The HireVue platform is easy to access not only for recruiters, but also hiring managers and candidates.

Cons

The note taking on the platform is confusing for reviewers. I would like to see the notes not only being more accessible to reviewers, but also editable to HR.

May 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2018

Excellent video interviewing platform

Pros

We mainly use HireVue for recorded video interviews, which makes scheduled extremely easy, since candidates can log in anytime to submit their recording! It has saved us a lot of time.

Cons

Sometimes candidates feel a little shy about recording themselves, so we often offer an option to interview on the phone if they aren't comfortable.

August 2017

Shana from SYNNEX

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

We use HireVue for all our prescreening needs - both the Talent team and our hiring mangers.

Pros

Ease of use, ability to customize prescreen template question by job title, ability to share videos with multiple stakeholders, Coordinate allows candidates to self-schedule interview dates and times so there is less administration for the Talent team.

Cons

Would like to see more robust analytics and reporting. Otherwise, there is very few 'cons' about this platform

January 2018

Michael from Lake Michigan Credit Union

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

January 2018

One of the best video interviewing providers on the market

Pros

If you are looking for a video interviewing provider, HireVue is the cream of the crop for providers. What I like most about HireVue is the branding of the platform is very professional looking and the overall system is extremely customizable. Additionally, the reporting capabilities of the platform is very in depth allowing you to really pull the key analytics you need for all of your departments and the positions they recruit for during the year.

Cons

If there is one downside to HireVue, it would be the cost of the system as it is on the higher end of what you will pay for a video interviewing provider. However, with HireVue you are also paying for a system capable of providing a lot of great features.

March 2018

Artem from Board of European Students of Technology

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

HireVue Coach - Great Platform for Video Sales Coaching

We need to create stickiness with our sales training. Sales reps forget almost everything that we train them on and they need a way to practice that doesn't feel like roleplaying in front of the whole sales team.

Pros

The ability to send video sales coaching sessions to my team that they can complete on-demand on their time. I can finally measure and track behavioral change of my sellers and their ability to articulate the right messaging.

Cons

I need ability to tag feedback at certain timestamps in the session. Progress on new feature releases has been a little slow.

August 2017

Nathan from Sabre

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2017

Use HireVue for OnDemand Interviews, CodeVue assessments, and Live Digital Interviews

Speeds up the interview process. Allows you to share candidate interview with different hiring managers in the organization. Let's you talk with out-of-town candidates face-to-face without having to fly them in for the interview.

Pros

I like HireVue's ability to create OnDemand Interviews that lets candidates interview on their time and in the comfort of their own home, or on the go (apps).

Cons

Technical issues during live interviews. Most of the time it is the users computer settings that aren't set up properly.

November 2015

Janet from Panda Express INC.


Ease-of-use

2.5

Customer support

4.0

Functionality

4.0

November 2015

Panda Express HireVue usage feedback

Pros

Be able to get to know candidates in depth, building alignment between other decision making teams.

Cons

Sometimes, we encounter some techical issues. Candidate not sure how to get support from HireVue when is needed.

July 2015

Christy from Educators Overseas


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2015

Simple solution for pre-recorded interviews

Pros

It is very easy to use - both on the employer (interviewer) end and the employee (interviewee) end. Also, HireVue's customer service is excellent.

Cons

Even when you buy in bulk the interviews are very expensive.

July 2016

Tiffany from PhaseOne


Ease-of-use

3.5

Value for money

2.0

Customer support

2.0

Functionality

3.0

July 2016

Might be more advanced now...

Pros

I've always liked the idea of video interviewing especially when your company needs to hire quickly and in many different geo locations. HireVue offers On Demand and Live interviews which is nice, because it gives your candidates different options to complete their interviews. All the interviews are recorded as well so you can go back and share with other members of the hiring team to get more input.

Cons

We when used them they were still in Beta and there were a lot of connectivity issues when we were using Live video interviewing in certain countries/regions (i.e., APAC and Mexico). They may have fixed that problem since then.

January 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2019

HireVue

It's good for those who prefer to interview at home, though it would be great if you could redo questions (not sure if the employer decides this or the app).

Pros

The company I work for sent this to me to do a video interview and it was super easy to use since they explain everything on the main page. It also allows you to practice before you take the real interview which was very helpful and some of the same questions came up! This is a great way to interview from the comfort of your home.

Cons

They only give you 30 seconds to prepare an answer before they start recording and you cannot redo any questions! Can be nerve-racking and also the time given to answer questions is typically so short! A face to face interview would be better if you need more time to expand on your answers.

November 2018

Steve from ExecVision

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support